ERASMUS EDUCATION TEAM: Elize, Sophie, Sacha, Sebastian and Isabel PROBLEM SOLVING ERASMUS EDUCATION TEAM: Elize, Sophie, Sacha, Sebastian and Isabel

STARTER 1.5 minutes long

SKILLS FOR PROBLEM SOLVING What are the most important skills or personality traits to have while solving a problem in a work space? Creativity Adaptability Whiteboards, markers and work as a table group - 2 minutes Analytical

SKILLS FOR PROBLEM SOLVING TEAMWORK COMMUNICATION NEGOTIATION ADAPTABILITY CREATIVITY PERSUASION PERSISTANCE ANALYTICAL TIME-MANAGEMENT 4 minutes - Ranking - extension - diamond 9

CAN YOU SOLVE THIS PROBLEM IN A WORKPLACE SCENARIO? READ THE INSTRUCTIONS AND THE RULES CAREFULLY ON THE HANDOUT. YOU HAVE 25 MINUTES! Introduction and organise in groups - 5 minutes maximium - 25 for task - total 30 minutes

CAN YOU SOLVE THIS PROBLEM? MISSION: Everyone needs to get to the board meeting at the top of the Grand Duke Towers as quickly as possible. How many moves will it take? Allocate everyone a role, no written communication is allowed. In your teams, act out the solution, don’t worry if you don’t get it first try. However, some people might not have/want a role, their job is to work a solution with the rest of the team. CAN YOU SOLVE THIS PROBLEM? The following rules apply: A maximum of 2 people can use the lift at any time The chief publicist cannot stay with any of the engineers without the chief engineer’s presence, in case of a fight The chief engineer cannot stay with any of the publicists without the chief publicist’s presence, in case of a fight The robot cannot stay with any member if the Scientist is not there, it is after all very precious Only the Scientist, Chief engineer and the Chief Publicist have authorisation with fingerprint touch ID and can operate the lift 8 players: Scientist Robot Chief Design engineer Engineer 1 Engineer 2 Chief Publicity Publicity 1 Publicity 2 Slide to support the student worksheet

SOLUTION Video solution - 2 minutes

FEEDBACK How were decisions made? Did people listen to each other? if not why not? How was conflict managed? What kinds of behaviour helped or hindered the group? What have you learnt about the functioning of this group? How would you do the activity differently if you were asked to do it again? What situations at work/home/school do you think are like this exercise? 6 minutes, give worksheet??

STEPS TO PROBLEM SOLVING IN A WORKPLACE Identify the problem Discuss possible solutions with a group of people Decide which solution is in the best interests of the people in the work environment Try the solution by splitting up different tasks and spread them amongst the workers Evaluate the outcome If the outcome is not successful, look for reasons that this might be All companies look for people with problem solving skills, you will more likely to be hired or promoted with it. 2 minutes

FILL OUT THE SHEET BEING PASSED AROUND EVALUATION FILL OUT THE SHEET BEING PASSED AROUND Outside of lesson

Thank you for your participation Outside of lesson

EXTENSION Can you list these skills in a diamond 9 in order of importance for problem solving? TEAMWORK COMMUNICATION NEGOTIATION ADAPTABILITY CREATIVITY PERSUASION PERSISTENCE ANALYTICAL TIME-MANAGEMENT

9 DIAMOND TEAMWORK PERSISTENCE, COMMUNICATION ANALYTICAL, CREATIVITY, TIME-MANAGEMENT ADAPTABILITY, NEGOTIATION PERSUASION