Principles of Management Learning Session # 6 Dr. A. Rashid Kausar

Re-cap of Session # 5

The MD’s Diary

The MD’s Diary If you talk about my role in the organization and where I put my efforts then the first area is in the strategic direction of the organization. I spend most of my time thinking about where the organization is going and how we are going to move it there. The vision of the organization and strategic direction is of critical importance. That’s what I see my role. So a lot of my time is making sure that I am coaching, and directing and leading people in the direction that will deliver that vision and those key strategic objectives. That’s where most of my effort goes. We do the work today but I try to maintain my focus out another year or two all the time and where we want to be in 3 years time. Apart from that are normal operational requirements of --- making sure that costs are under control, quality and safety is addressed to and customers are being supported in the right way. That’s my time !

The Subordinate’s Log

The subordinate’s Log Being the first line manager means you are the meat in the sandwich. You have responsibilities for subordinates and are yourself a subordinate. Since I was promoted from the ranks (non-managers), I face a number of challenges. Those who were friends and colleagues yesterday were all of a sudden individuals I needed to direct. I needed to deal with the personal internal conflict of what was best for the firm , and what was best for my subordinates. What was comfortable for me and what was satisfying senior management. Another issue was that I had to manage senior individuals with greater experience and knowledge of the business than I had. I am trying to keep balance between colleagues, customers and the administrative and reporting functions that senior management required.

Pioneering Ideas in Management

Management Yesterday and Today

Management Links to other Fields of Study

Management Economics Sociology Psychology Political Science Maths and Stats

Major viewpoints in the development of modern management MANAGEMENT THEORIES Pre-classical Contributors Classical Viewpoint Behavioral Viewpoint Quantitative Viewpoint Contemporary Viewpoint Scientific Management Early Behaviorists Operations Research Systems Theory Administrative Management Hawthorne Studies Operations Management Contingency Theory Bureaucratic Management Human Relations Movements Management Information Science Emerging Views Behavioral Science Approach Major viewpoints in the development of modern management

Pre-classical 1.Pyramids and Walls 2.Adam Smith (1776) 3.Industrial Revolution Prior to 1900s

Classical Scientific Management Bureaucratic Management Administrative

Behavioral Hawthorne Experiments Human Relation Views Behavioral Science

Quantitative Operations Research Operations Management MIS

Contemporary Systems Theory Contingency Theory Emerging Theories (Theory Z, TQM, KM, LO)

Pre-classical 1.Pyramids and Walls 2.Adam Smith (1776) 3.Industrial Revolution Prior to 1900s

Pre-classical 1.Pyramids and Walls 500 to 5000 Years ago !

Pre-classical 2.Adam Smith (1776) Division of Labor !

Pre-classical Division of Labor The breakdown of jobs into narrow and repetitive tasks

Early Management ideas 1. Robert Owen (1771–1858) 2. Charles Babbage (1792–1871) 3. Henry R. Towne (1844 –1924)

Early Management ideas Robert Owen Advocated concern for the working and living conditions for the employees.