Soft Skills Anthony Stewart

Soft Skill What is a soft skill? Soft skills are people skills like self respect, work ethic, emotional intelligence and social skills. Cite: Paragraph 6 lines 1-3 of Why Soft Skills Matter : Making Sure Your Hard Skills Shine

Communication Why is communication an important soft skill for a workplace environment? What are three examples of how communication can be practiced in the workplace? What is communication? Communication is the giving and receiving of information ideas, and opinions of those around us Paragraph 1 lines 1-2 Communication is an important skill for the workplace environment because you have to know how and when to share your ideas or concerns. Paragraph 5 lines 1-2 Verbal Non-verbal Visual Bullets 1, 3, and 5 Cite: Mastering Soft Skills for Workplace Success : Communication

Attitude and Enthusiasm Why are attitude and enthusiasm important soft skills for a workplace environment? What are three examples of how attitude and enthusiasm can be practiced in the workplace? What are attitude and enthusiasm? Attitude is how you look at something and how you act, and enthusiasm is seeming upbeat about the tasks at hand. Paragraph 2 lines 1-5 Cite: Mastering Soft Skills for Workplace Success : Enthusiasm and Attitude Employers would rather provide job skills and training to enthusiastic but inexperienced workers than hire someone with perfect qualifications but a less than positive attitude. Paragraph 2 lines 5-7 Go above and beyond to help people. Show up on time. Show interest in his or her job. Paragraph 3 lines 4-7

Teamwork What is teamwork? What are three examples of how teamwork can be practiced in the workplace? Teamwork is being able to work with people effectively and understanding each other as a unit. Paragraph1 lines 1-3 Cite: Skills to Pay the Bills : Teamwork Why is teamwork an important soft skill for a workplace environment? Working cooperatively Communicating Healthy respect for different opinions, customs, and individual preferences. Paragraph 2 bullets 1, 3, and 5 You have to be able to work with your fellow employees to get things done. Paragraph 3 lines 1-3

Networking What is networking? Why is networking an important soft skill in the workplace environment? What is networking? Interacting with people Cite: Mastering Soft Skills For Workplace Success : Networking Because working involves interaction between people, and networking is usually how you find jobs Paragraph 2 lines1-4 What are three examples of how networking can be practiced in the workplace? Take initiative Overcome fear Informational interview Paragraph 3 lines 3-4

Problem-Solving and Critical Thinking What are three examples of how problem solving and critical thinking can be practiced in the workplace? What are problem-solving and critical thinking? Why are problem solving and critical thinking important soft skills for a workplace environment? The ability to use knowledge, facts, and data to effectively solve problems. Paragraph 2 lines 1-2 Cite: Skills to Pay the Bills : Problem Solving and Critical Thinking Employers want employees who can work through problems on their own or as an effective member of a team. Paragraph 3 lines 1-2 Noticing difference between criticism, praise, and feedback Reacting appropriately Think it through

Professionalism What is professionalism? Why is professionalism an important soft skill in the workplace? Communicating effectively and appropriately and always finding a way to be productive. Paragraph 1 lines 6-7 Cite: Skills to Pay the Bills : Professionalism A professional worker will work hard and arrive on time. They are dressed nice and clean and speak clearly. Paragraph 3 Line 2-4 What are three examples of how professionalism can be practiced in the workplace? Work hard Manage time effectively Take responsibility for their own behavior Paragraph 2 lines 6-8

Social Media Give examples of how social media can be beneficial and detrimental to the workplace environment. What are the benefits and detriments of social media in the workplace? Benefits: Social Skills, Independence and Self Expression, Educational Development Detriments: Bullying, Disclosure, and Sharing Personal Information Cite: A word about social networking Bullets 1-11 Check the Facebook of who you’re hiring. It can be distracting to the employees Explain Social media helps people develop their communication skills by doing it online and not in person some people are shy and don’t like to talk.