chapter 13 Delivery

COMPONENTS OF COMMUNICATION Verbal (what we say) 7 % Quality and Tone of voice 38% Visual (non-verbal) 55% Source: Pincus, M. (2004). Managing Difficult People. Avon, MA: Adams Media.

Methods of Delivery Manuscript Memory Impromptu Extemporaneous

Manuscript Speech Written out fully Read to audience

Manuscript Speech When would you use this?

Impromptu Speech Delivered with little or no immediate preparation

Impromptu Speech When have you practiced this? Why practice this?

Extemporaneous Speech Carefully prepared & rehearsed Presented from brief notes

Extemporaneous Speech When do you present this type?

Delivery Based on use of voice & body Non-verbal Verbal

Conversational Quality Sounds spontaneous no matter how many times speech has been rehearsed

Delivery Good speech delivery has a conversational quality. does not call attention to itself.

Conversational Quality Formal Casual

Conversational Quality What are the dangers of being too formal?

Conversational Quality How can you be too casual?

Conversational Quality Too Casual Poor Diction Sloppy Appearance Slang Hands in pockets

Speaker’s Voice

Speaker’s Voice Pauses Volume Pitch Rate Vocal Variety Pronunciation Articulation

Pauses Momentary break in vocal delivery

Volume Loudness or softness of speaker’s voice

Pitch Highness or lowness of speaker’s voice

Rate Speed at which a person speaks

Vocal Variety Changes in rate, pitch, volume Gives voice expressiveness

Pronunciation Accepted standard of sound, rhythm for words in given language

Articulation The clearness of the words and sounds.

Vocalized Pauses Pauses that occur when speaker says “uh,” “er,” “um,” etc.

Vocalized Pauses How to avoid it? Pause! Be conscience of it.

Speaker’s Body Personal appearance Movement Gestures Eye contact

Practicing Delivery Practice speech aloud Polish, refine delivery Give dress rehearsal

19th century American essayist, lecturer and poet "Enthusiasm is the mother of effort, and without it nothing great was ever achieved.“ ~Ralph Waldo Emerson 19th century American essayist, lecturer and poet

Practicing Delivery Practice speech aloud Polish, refine delivery Give dress rehearsal

Material from the following unless indicated otherwise: Lucas, Stephen. The Art of Public Speaking. 11th ed. Boston, MA: McGraw-Hill, 2012. Print. Clipart from Microsoft Office