Training & Development Planning Process “Real life experiences” Inside Edition Training & Development Planning Process “Real life experiences”

Panel Participants Rick Brodie: UAW-JTR /Ft. Wayne-Local 2209 Kevin Holloway: UAW-JTR/LDT Local 602 Steve Ross: Lansing Regional Training Manager Dave Matthews: UAW International Rep/CHR Derek Strong: GM Launch Training Manager

TDPP ~ TPAS The Training & Development Planning (TDP) Process standardizes how we develop, implement, track, and report annual training plans. The process has been approved for deployment in all NA manufacturing and warehousing facilities.

TDP Process Elements GOVERNANCE: A functioning steering committee (as a role of the LJAC per the 2011 UAW-GM National Agreement) utilizing existing functional committees (Quality Council, PSRB, Leadership, & Technical Training Forum) with responsibility to support training plan development & implementation. BPD LINKAGE: Training priorities established at the Personnel/HR BPD board and corresponding level 2 boards. Countermeasures are documented as plan performance dictates and reviewed at monthly BPD meetings.

TDP Process Elements (Cont.) PLAN DEVELOPMENT: An established and documented needs assessment process conducted annually resulting in a 12-month schedule that comprehends all training in the plan. Validation of the tentative plan should occur through review and feedback from all levels of leadership. The final plan should be reviewed with the Steering Committee with final approval resulting thereafter PLAN IMPLEMENTATION: Ongoing schedule revisions with a clear line-of-sight. An established weekly communication plan is utilized that communicates training events scheduled within the coming 3 – 4 weeks. Monthly reviews by functional committees to track prior month performance and make adjustments as necessary.

TDP Process Elements (Cont.) TOOLSET – TPAS: All classes in the annual plan should be fully set up in the database. Reports showing monthly progress are generated to enable Leadership updates. TPAS-View access is provided to departmental leadership to enable self-service access to employee training records.

Inside Edition Panel Discussion WHAT: An open discussion forum related to the Training & Development Planning Process (TDPP) and Training Plan Administration System (TPAS) WHY: Whether you’re pulling your hair out or getting pats on the back, learn what goes into the formulation, integration, and implementation of these processes via real life experiences and examples

Rick Brodie – UAW Joint Training Rep. for over 21 years – Local 2209 Member of the TPAS Advisory Board and the TTN Advisory Board Works at Fort Wayne Assembly - product build: Chevrolet Silverado and GMC Sierra Light and Heavy Duty Regular and Extended Cab Kevin Holloway – UAW Joint Training Rep. for 6 years – Local 602 Member of the TPAS Advisory Board Works at Lansing Delta Township Assembly - product build: Buick Enclave, GMC Acadia/Denali, Chevrolet Traverse Steve Ross – Lansing Regional Training Manager Technical Training Coordinator Regional to Lansing Delta Township Assembly - product build: Buick Enclave, GMC Acadia/Denali, Chevrolet Traverse and Lansing Grand River – product build is the Cadillac CTS, CTS V, Cadillac ATS and coming soon the Chevrolet

Discussion Topics Key Characteristics of the UAW-GM TDPP/TPAS Process Structured/Organized Approach Standardized/Common Process Increased Communication /Awareness Measurable and Accountable Governance Structure Roles and Responsibilities of its members Building Relationships, knowing your customers Leadership Engagement, Support and Buy In

Discussion Topics Various stages of the Training Development Cycle Preliminary September ~ October Needs Development October ~ December Plan Development November ~ December Plan Implementation January ~ December Steps in identifying and planning for training needs Right training, Right people, Right time Plan, Track and Report training activities using common tools TPAS, P2P, Dashboard

Benefits or WIIFM Training linked to organizational Goals and Objectives BPD Boards Level 1 through 5 Administration of training activities including needs assessment, prioritizing, scheduling, tracking & reporting Needs Analysis and TPAS-Training Plan Administrative System Training Leaders will lead the process of implementation within their organization

Conclusion Items and Variables to consider throughout the process Structured and comprehensive strategy Plan, implement, execute and monitor Know your customer and how to best meet their needs Who are the “True” stakeholders Communicate Leave nothing in the dark (az-u-me) Be ready for “Change” Leadership changes but their “Role” does not