Multi-mode data collection NTTS 2017 SCIENTIFIC COMMITTEE Data collection Multi-mode data collection Statistical office of Montenegro - MONSTAT Author: Branka Raicevic Position: Head of Department for Data Collection Email: branka.raicevic@monstat.org

NTTS 2017 SCIENTIFIC COMMITTEE Multi – mode data collection Statistical Office of Montenegro The Statistical Office of Montenegro (MONSTAT) is an independent administration body MONSTAT is main coordinator of the statistical system of Montenegro, main holder and disseminator of statistical data, as well as responsible professional body, organizer, and coordinator of official statistics system, and it shall represent the official statistics of Montenegro in the international statistical system. The Development Strategy of Official Statistics 2014 – 2018 defines strategic goals. Strategic goals of Satistical Office of Montenegro are:   Modernization of official statistics data collecting The use of administrative data for statistical purposes www.monstat.org

NTTS 2017 SCIENTIFIC COMMITTEE Multi – mode data collection Statistical office of Montenegro Two of general objectives of development activities which cannot be allocated by domains, are:   1. Modernization of official statistics data collecting CAWI (Computer-assisted web interviewing) CAPI (Computer-assisted personal interviewing) CATI (Computer-assisted telephone interviewing) 2. The increase in use of administrative data for statistical purposes Using administrative databases / registers Integration and standardization of statistical processes Development of statistical databases that allow multidimensional analysis www.monstat.org

NTTS 2017 SCIENTIFIC COMMITTEE Multi – mode data collection Statistical office of Montenegro CAWI method May 2015 - we started to use e - questionnaire (CAWI method) Web portal www.monstat.org

Number of questionnaires collected by CAWI method, by municipalities NTTS 2017 SCIENTIFIC COMMITTEE Multi – mode data collection Statistical Office of Montenegro May 2015 - a pilot e - questionnaire survey was carried out in the area of short-term statistics, survey ‘Turnover indices of retail trade’ This pilot survey covered 30 reporting units selected from the sample for monthly survey Number of questionnaires collected by CAWI method, by municipalities May 2015 Municipality Response Bar 1 Bijelo Polje Budva 3 Kotor 5 Tivat Podgorica 13 Herceg Novi 2 Cetinje Total 27 www.monstat.org

Number of questionnaires collected by CAWI method, by municipalities NTTS 2017 SCIENTIFIC COMMITTEE Multi – mode data collection Statistical office of Montenegro June 2015 - we continued to collect the data by CAWI method, but with total size sample for this survey – 422 units. Number of questionnaires collected by CAWI method, by municipalities June 2015 July 2015 Municipality Response Bar 2 1 Bijelo Polje 6 5 Budva 4 3 Kotor 7 8 Nikšić Tivat Podgorica 22 23 Herceg Novi Total 49 Cetinje 45 The response rate was 10.67%. www.monstat.org

Number of questionnaires collected by CAWI method, by municipalities NTTS 2017 SCIENTIFIC COMMITTEE Multi – mode data collection Statistical Office of Montenegro September 2015 - a training for Data Collection Department staff members was held. After the training, their tasks were to make a direct contact (face-to-face) with reporting units and introduce them with new methods for data collection, and in this manner to increase the response rate until the end of 2015. Number of questionnaires collected by CAWI method, by municipalities October 2015 Municipality Response Bar 2 Bijelo Polje 6 Budva 4 Danilovgrad 1 Berane Kotor 8 Nikšić 12 Pljevlja Tivat Podgorica 40 Ulcinj 3 Herceg Novi Cetinje Total 90 The response rate was 28.8%. www.monstat.org

NTTS 2017 SCIENTIFIC COMMITTEE Multi – mode data collection Statistical Office of Montenegro www.monstat.org

NTTS 2017 SCIENTIFIC COMMITTEE Multi – mode data collection Statistical Office of Montenegro www.monstat.org

NTTS 2017 SCIENTIFIC COMMITTEE Multi – mode data collection Statistical office of Montenegro June 2016 – The data collection by CAWI method for Survey on arrivals and overnight stays of tourists started. August 2016 Municipality Response Bar 2 Budva 32 Danilovgrad 1 Žabljak Kotor 3 Tivat Podgorica 9 Ulcinj Herceg Novi 4 Cetinje Total 60 Sample size for this survey is 350 units, and we obtained 60 reports. After two months of using the CAWI method, the response rate was 17.14%. www.monstat.org

NTTS 2017 SCIENTIFIC COMMITTEE Multi – mode data collection Statistical Office of Montenegro CAPI method December 2015 – The data collected for annual survey ‘Livestock production’ by laptop (CAPI method) only in two municipalities. In 2016 laptops were used for all Montenegro for the data collection for Survey ICT. In the data collection process there were 19 interviewers. The application for these two surveys was developed in BLASE. www.monstat.org

NTTS 2017 SCIENTIFIC COMMITTEE Multi – mode data collection Statistical Office of Montenegro CATI method There is a plan to introduce CATI method. Introduction of CATI method needs to have space, call center, hardware, and software. Statistical Office of Montenegro has already conducted certain activities in that direction. Advantages for using CATI method for data collection are: Implementation of a large number of interviews in a short period of time, Lower costs of survey, Simultaneous input and control data, Control of interviewer. www.monstat.org

NTTS 2017 SCIENTIFIC COMMITTEE Multi – mode data collection Statistical Office of Montenegro Administrative data Statistical Office of Montenego is using increasingly administrative data sources. In a period of eight years, there were signed 17 agreements on cooperation with the institutions from different statistical areas. In 2016 Statistical Office has conducted 160 surveys, of which 20 used the administrative source. This represents 12.5%. www.monstat.org

Advantages of new methods NTTS 2017 SCIENTIFIC COMMITTEE Multi – mode data collection Statistical Office of Montenegro Advantages of new methods Reducing the burden of reporting units, Reducing the cost of survey (printing form, postal service, etc.), Reducing the burden on employees, Increase the speed of data collection, Better data quality. www.monstat.org

Multi – mode data collection NTTS 2017 SCIENTIFIC COMMITTEE Multi – mode data collection Statistical Office of Montenegro Multi – mode data collection Paper questionnaire, E – questionnaire – CAWI method, CAPI method, Administrative data, CATI method, Big Data. www.monstat.org