HR0277 Change, Work and Diversity Seminar 2 Change Management Research & Assignment Briefing

Objectives To appreciate change management strategy through examining the leadership issues and staff reactions in this regard, via your group research on one particular change management programme inside HSBC To understand how to draft the assignment report on change management

The assignment task A learning portfolio of 3 parts PART 1: A research report with a word limit of 1,500 on one HSBC change program that has been introduced/implemented after 1993 PART 2: An academic report of a 2000 word limit to evaluate the implementation and resistance of such change management from one of the three stakeholders’ point of view: management team, employees and the general public PART 3: Seminar-based portfolio evidences .  An integral part of this module learning, three documents need to be produced throughout the semester to help you learn and prepare for this assessment.

PART 1 A research report with a word limit of 1,500 on a HSBC change program (after 1993) 40%

Part 1: Research report You need to find the following information: Internal and external contextual factors which influenced the introduction of strategic changes. An evaluation of the nature of these strategic changes, detailing the actual changes that went ahead in the specific HSBC context. An outline of the change management strategy used to execute these strategic changes. The challenges and difficulties experienced by the management team in implementing such a change strategy e.g. resistance and problems to change; strategic commitment of diverse stakeholders to make the change possible; etc.

Part 1: Research report You need to structure Part 1 in the following manner: Title Introduction Change management in HSBC (either in the HQ, at a sub unit, or a particular department) 3.1. Internal and external contextual factors which influenced the introduction of strategic changes. 3.2. An evaluation of the nature of these strategic changes, detailing the actual changes which went ahead. 3.3. An outline of the change management strategy used to execute these strategic changes. 3.4. The challenges and difficulties experienced by the management team in managing these changes. 4. Conclusion 5. References 1,500 words

PART 2 An academic report of a 2000 word limit to evaluate the implementation and resistance of such change management from one of the three stakeholders’ point of view: management team, the employees and the general public

Part 2: Academic report Given your stakeholder viewpoint, this report needs to clearly identify a range of appropriate texts on: The core issues about strategic changes and change management strategy , this should be outlined against appropriate theoretical frameworks or conceptual discussion. Specific concerns and problems that you anticipated from a particular stakeholder’s point of view. Advised approaches for overcoming resistance to change, dealing with your own (stakeholders) and other's anxieties, and effectively winning support for a management of change strategy and programme of implementation. 60%

Part 2: Academic report Main text 1 – theoretical grounding Provide a number of referenced definitions of your topic. Describe how a range of relevant and up-to-date literature has been evaluated to provide a concise summary (fully referenced) of a select number of challenges on change management in that situation.

Part 2: Academic report Main text – theory (continued) Remember – you are required to demonstrate sufficient understanding of the literature on change management, in particular Change process Change leadership Change readiness Resistance to change and strategies dealing with resistance Stakeholder analysis Organisational variables impacting on change e.g. culture, structure; ethics etc.

Part 2: Academic report Main text 2 – examination You are required to critically evaluate, compare and contrast the reality of undertaking change within organisations - with all its difficulties, disappointments and set-backs. Evaluate the positive and negative aspects of the change approaches, methods and leadership strategy/approaches demonstrated in your chosen case studies and the ‘qualities’ of change leadership/effective leadership skills used in practice.

Part 2: Academic report Main text 3 – the linkage and your analysis Along with your advised approaches for overcoming resistance to change, dealing with your own and other's anxieties, and effectively winning support for a management of change strategy and programme of implementation for development.

Part 2: Academic report Conclusions Briefly outline your main conclusions Provide a number of recommended interventions for improving change management and change leadership approaches, Methods and skills that are productive in future organisational change situations.

PART 3 Seminar-based portfolio evidences .  As integral parts of this module learning, three documents need to be produced throughout the semester to help you learn and prepare for this assessment.

Part 3: Seminar-based portfolio evidences As integral parts of this module learning, three documents need to be produced throughout the semester to help you learn and prepare for this assessment. They are to be attached as appendixes in this part: Please note that there is in general no maximum word limit applies to your personal and research notes, yet it is expected that each evidence shall be of at least 1 A4 page, word processed. All the above portfolio evidences need to be completed before on the week specified, and submitted to the blackboard site ( per Tutor’s guidance) as they need to be acknowledged by your seminar tutor in the respective seminar weeks. Learning evidences will be electronically dated (hence could not be backdated) and have to be completed for submission as required. Incomplete portfolio evidences will seriously compromise your overall mark for this module, although they do not carry individual weight per se.

Any questions? Ask Do Action oriented Self-reliance Know others and get known Do Develop plans Open-minded

The final reminder! We want to see evidence that you are able to evaluate different approaches to effective change (i.e. what to do) knowledge of how certain approaches, skills, attitudes and behaviours facilitate this process

CASE STUDY on The Change Management Practices Enjoy it!