ESB Networks IT Market Retail Systems.

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Presentation transcript:

ESB Networks IT Market Retail Systems

ESBN retail market system/s WEB Appointment Slot Areas Suppliers Network Services Technicians Market Messages SAP ISU Meter Asset Management Meter Works Orders MAU Client Customer Orders Areas MW Order Status (400 Technicians) Scheduled MW Orders Network Projects Technicians SAP Mobile SAP R/3 ARM Inspection Orders Maintenance Policy Scheduled Maintenance Orders MAM Client Assets Register Follow up Maintenance Orders Work Orders Network Projects Technicians Maintenance Orders

Significant upgrade of SAP ISU system Technical upgrade Ensure stable and reliable market solution into the future SAP Support/maintenance contracts Facilitation of SMART metering SAP enhancement packs applied after technical upgrade

Upgrade Timeline for SAP ISU Hardware upgrade Blueprint Realisation Cut-over April 09 May / June 08 July / August 08 Sept to March 09

Work deferred due to ISU upgrade Planned MCRs including Schema change Implementation of new Scheduling solution for customer service work Transfer of Customer Charter from AREA system to ISU Decommissioning of AREAS system Interfaces from SAP ISU to new work management system (customer connections)

Work programme for 2009 related to market systems Smart Metering infrastructure Implement industry-specific service packs in ISU ERP 6 to enable smart metering integration Deliver Market Schema changes and CER / Market change requests in accordance with prioritisation process (later Slide) Implement new Scheduling solution for customer service work Transfer Customer Charter from AREA system to ISU Interfaces from SAP ISU to new work management system (Customer Connections) Upgrade Geographic Information System (interfaces to ISU) Deliver new web-enabled customer interfaces

Thank You. Questions?

SMART Metering Infrastructure Example of US smart metering deployment

Advanced Metering IT Infrastructure SMART Metering Infrastructure Meters Concentrator HAN Distribution Line Carrier Head End Data collection – multiple applications WAN. HAN GPRS Communication Router HAN RF MDMS SAP-ISU Market / supplier system HAN GPRS

System Integration SAP R/3 Enterprise Portal PHR ARM FMIS Business Warehouse PMI Dashboard IS-U xRPM TA / TPA Database DWMS Job Tracker