7/1/2018 1:46 AM BRK2431 Drive adoption and business impact with personal productivity insights to transform how you work Catherine Pidgeon, Principal Program Manager, MyAnalytics Nathan Barnett, Product Marketing Manager, MyAnalytics & Workplace Analytics © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Objective and Outline Objective Outline Empower organizations to attain higher employee productivity with MyAnalytics. Outline Brief Introduction Demonstration of MyAnalytics Success Stories Our new customer program to help boost results

Modern Productivity 7/1/2018 1:46 AM © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Research shows the scale of the problem of meeting time is unproductive 47% 28% spent managing email 13% of employees engaged at work >40% of work time is unproductive 16 min to refocus after handling email interruptions per hour 20

Healthy work habits make us more efficient, creative, and engaged 7/1/2018 1:46 AM Healthy work habits make us more efficient, creative and engaged © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Three pillars of healthy work habits 7/1/2018 1:46 AM Three pillars of healthy work habits Focused meetings Smart emailing No bottlenecks Efficiency Sufficient focus time Creative routines Strong networks Creativity Responsive managers Work-life balance Sense of control Engagement More innovation Higher retention Higher profits Productive organization + + = © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

MyAnalytics is personal. Only you can see your data. 7/1/2018 1:46 AM Build healthier work habits with analytics + intelligent coaching Outlook add-in Weekly email digest Personal dashboard MyAnalytics is personal. Only you can see your data. © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

MyAnalytics Demo Top Use Cases: Important People Focus Time 7/1/2018 1:46 AM MyAnalytics Demo Top Use Cases: Important People Focus Time © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

MyAnalytics customer success 7/1/2018 1:46 AM MyAnalytics customer success © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Macy’s MyAnalytics Story 7/1/2018 1:46 AM Macy’s MyAnalytics Story Video © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Macy’s sponsors healthy work habits to improve engagement and retention Reduced meeting hour attendance by up to 4 hours per week Calendaring focus blocks up to 4 hours more per week Even with increased demand, maintained or decreased after-hours work Reduced organizational load by up to 50% Meetings Focus Time After hours work Norms and culture

MyAnalytics uncovers hidden inefficiencies at leading solar firm   MyAnalytics uncovers hidden inefficiencies at leading solar firm Reduced average meeting time from 60 to 20 minutes Corrected resource management issues Improved team alignment Reduced time working after hours

MyAnalytics supports a priority on focus for professional services firm “I feel overwhelmed by my inbox” “I just need some time to recover between meetings and think.” “We now get up and leave meetings when the goal is met” Execution and decision making velocity went up 26points

MyAnalytics customer success 7/1/2018 1:46 AM MyAnalytics customer success © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

To get your team excited… To host your team kickoff meeting… Quick start resources To get your team excited… To host your team kickoff meeting… aka.ms/MyAnalyticsSway aka.ms/MyAnalyticsKickoff © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Meeting in a box – focus on meeting effectiveness 7/1/2018 1:46 AM Meeting in a box – focus on meeting effectiveness © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

NASCAR on MyAnalytics Video 7/1/2018 1:46 AM © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Please evaluate this session Tech Ready 15 7/1/2018 Please evaluate this session From your Please expand notes window at bottom of slide and read. Then Delete this text box. PC or tablet: visit MyIgnite https://myignite.microsoft.com/evaluations Phone: download and use the Microsoft Ignite mobile app https://aka.ms/ignite.mobileapp Your input is important! © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

7/1/2018 1:46 AM © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

7/1/2018 1:46 AM DUMP © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Session objectives & brief 7/1/2018 1:46 AM Session objectives & brief SESSION GOAL: Empower Admins to drive higher adoption and results with MyAnalytics. BRIEF: MyAnalytics is creating new features & documentation to help individuals and groups achieve greater results. Learn how individuals achieve results today with MyAnalytics and how new documentation can help groups achieve more together. © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

7/1/2018 1:46 AM Session agenda What is MyAnalytics and why it is safe and important? - Catherine What are the top MyAnalytics Use Cases? How have other companies gained impact? What is MyAnalytics customer success? (as teams change culture we see an oppty to help roll this out) - Nate MyAnalytics FastTrack Program Overview slide Engagement Model Support content incl product training, assets, support and customer success site Criteria and CTA Example Asset: MyAnalytics Sway and Meeting in a Box Focus on Meetings as a team (cultural and impacted by norms) Q&A © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Session agenda What is MyAnalytics? Top MyAnalytics Use Cases 7/1/2018 1:46 AM Session agenda What is MyAnalytics? Top MyAnalytics Use Cases How have other companies achieved impact? What is MyAnalytics customer success? MyAnalytics FastTrack Program Overview Assets for you: MyAnalytics Sway & Meeting in a Box Q&A © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

7/1/2018 1:46 AM of vacation time is not taken 30% Why MyAnalytics? 3min of uninterrupted work time between distractions of the work week spent managing email2 28% The headwinds undermining employee productivity are well-documented. These statistics help illuminate today’s day-to-day work life. of employees engaged at work1 30x per hour a person checks their email inbox 1440 of meeting time is unproductive 8 windows open on average © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

How does MyAnalytics work? 7/1/2018 1:46 AM How does MyAnalytics work? Machine learning recommends top collaborators based on 700 data points Email meta-data provides inference for how much time is spent reading and writing Signals across mobile, owa and client Set your own work hours to get a proper view of after hours work Private appointments and time blocked for work are not counted in meeting hours Emailing during meetings over a threshold is considered multi-tasking Personalized insights and recommendations will get smarter over time, e.g. unread mail from important people Insights feed in Outlook to help you in your work flow Harnessing email and calendar meta-data MyAnalytics uses calendar & email meta-data, which typically represents up to 20+ hours of time use data per week for active users of exchange online Personal and private insights are only available to you unless shared Personal insights are put in context with aggregated and de-identified benchmarks such as company averages, average email read rates, etc. Information that is not already available to you is aggregated and de-identified. © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

MyAnalytics Create better work habits Outlook add-in Personal Dashboard Weekly Digest Contextual MyAnalytics experience directly in Outlook Actionable insights like book focus time now Improve reach and impact of communications Private and personal insights into how you spend your time at work Understand your top connections and recent interactions Set and track goals to improve how you use your time Add your important contacts to stay up to date Weekly digest to keep your use of time at the top of mind Feedback on goals Suggestions on how to improve your time

7 common unhealthy habits 7/1/2018 1:46 AM 7 common unhealthy habits Scheduling long meetings that could be condensed Multi-tasking in meetings Responding to emails as soon as you receive them Working in spurts between meetings rather than scheduling focus time Working on non-urgent tasks after hours and on weekends Creating bottlenecks by failing to respond to important contacts on time Failing to make relationships with co-workers outside of your core team © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

How can you help employees build healthier work habits at scale? 7/1/2018 1:46 AM How can you help employees build healthier work habits at scale? Personal data Automated data collection Gamified Intelligent coaching © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

7/1/2018 1:46 AM of vacation time is not taken 30% Why MyAnalytics? 3min of uninterrupted work time between distractions of the work week spent managing email2 28% The headwinds undermining employee productivity are well-documented. These statistics help illuminate today’s day-to-day work life. of employees engaged at work1 30x per hour a person checks their email inbox 1440 of meeting time is unproductive 8 windows open on average © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

How does MyAnalytics work? 7/1/2018 1:46 AM How does MyAnalytics work? Machine learning recommends top collaborators based on 700 data points Email meta-data provides inference for how much time is spent reading and writing Signals across mobile, owa and client Set your own work hours to get a proper view of after hours work Private appointments and time blocked for work are not counted in meeting hours Emailing during meetings over a threshold is considered multi-tasking Personalized insights and recommendations will get smarter over time, e.g. unread mail from important people Insights feed in Outlook to help you in your work flow Harnessing email and calendar meta-data MyAnalytics uses calendar & email meta-data, which typically represents up to 20+ hours of time use data per week for active users of exchange online Personal and private insights are only available to you unless shared Personal insights are put in context with aggregated and de-identified benchmarks such as company averages, average email read rates, etc. Information that is not already available to you is aggregated and de-identified. © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Productivity Opportunities Building blocks of productivity Productivity Opportunities Meeting sprawl Too many attendees, no agenda, facilitation or follow up sucks up valuable time and energy Meetings Calendar fragmentation Too many meetings mean insufficient focus time during work hours Focus Time Lack of focus time Not enough time to work at work drives employees to work after hours to stay caught up After hours work Lack of respect for each others’ time Meeting norms require more meetings Norms & culture

Productivity Impact Building blocks of productivity Reduced meeting hour attendance by up to 10% per week Meetings Calendaring focus blocks up to 10% more per week Focus Time Even with increased demand, maintained or decreased after-hours work After hours work Reduced organizational load by up to 50% Norms and culture

MyAnalytics Impact on productivity 7/1/2018 1:46 AM The solution MyAnalytics Impact on productivity More awareness Active planning Changed behavior “Data in MyAnalytics dashboard impacts my behavior.” “MyAnalytics makes me more conscious of how I use my time.” “I am more deliberate about planning and protecting my focus time.” © Microsoft Corporation. All rights reserved.