WCL208 | A Strategy for Your Client Infrastructure RETHINK your client infrastructure and increase user productivity with Microsoft Windows 7. Dan Willis - HP Technical Services, Client Infrastructure Consulting June 10, 2010 1 ©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice HP Confidential 1 July 2018

Client Strategy Begin with strategic view Identify business value available Stakeholder identification Structured approach to apply technology to business issues Result: Solution Roadmap, high level design, business case HP Confidential 01/07/18

Pressures on IT Client Infrastructure Complexity and cost: Client computing has grown complex over the years, leading to high cost Security and compliance: Organizations are at risk for data loss, compliance issues, and information theft Change & Choice: IT must plan for more change – new devices, new ways of working, new user expectations – and the organization must react quickly to business changes Productivity: People expect computing to always work, and to enable communication in a variety of ways HP Confidential 3 1 July 2018

End User Expectations Tomorrow Today Productivity Yesterday Always on Teleworker Mobile Today Productivity Smart Phone Thin client Yesterday “Consumerization” Global and 24/7 01/07/18

Microsoft Windows 7 for End Users Delight End Users Designed to be Faster, More Reliable, and More Secure DirectAccess: Give mobile users seamless access to corporate networks without a need to VPN. BranchCache: Decrease the time branch office users spend waiting to download files across the network. Federated Search: Find information in remote repositories, including SharePoint sites, with a simple user interface. BitLocker and BitLocker To Go: Help protect data on PCs and removable drives, with manageability to enforce encryption and backup of recovery keys. Virtual desktop infrastructure (VDI) optimizations: Improved user experience for VDI with multimon and microphone support, which have the ability to reuse virtual hard drive (VHD) images to boot a physical PC. Microsoft Outlook Social Connector (SharePoint, Live Meeting, LinkedIn, Facebook, MySpace) HP Confidential 1 July 2018

Questions Top of Mind for IT Managers on Microsoft Windows 7 How can I determine the total ROI for Windows 7 vs. an older version of Windows? How can I analyze the financial and risk impact of moving to desktop / application virtualization? When should I plan to migrate to Windows 7? What is the best step-by-step plan for migration to minimize disruption to end users, risk for the business? How should I rethink my application environment? Which users would benefit the most from Windows 7? HP Confidential 1 July 2018

Migration Challenges Discovering the HW/SW Inventory Data Managing and creating the centralized data Analyzing the data is labor intensive Associating the user to workstation to applications the user to the corporate hierarchy Scheduling the migration groups and units Communicating with users, migration teams, stakeholders Approving software and hardware changes Consolidating applications Monitoring and reporting on the migration

Services to Guide the Journey Rethink the Client NOW HP Confidential 1 July 2018

A journey which requires... A structured, service lifecycle approach Capability model, roadmap and design that addresses people, process and technology Solution architecture blueprints that provide customization to protect key investments already made Reference examples from real life implementations …All of which HP Technology Services delivers

Consider complete end-to-end Desktop Services Procurement and Asset disposal Applications Compatibility, Virtualization & Packaging Project based or Express Services Infrastructure Network Systems Management Project Based Deployments Assessment | Design| Pilot | Deployment Training Hosting & End-User Workstation Services

Strategy Overview Gather Requirements /Assess Architecture/ Design Test Architecture/ Design Architecture/ Design Deploy Deploy Deploy Activities Gather Business Requirements & Functional Principles Image Design Test Lab User Data Backed up Deployment Types Deployments OS Image Requirements Image Deployed Scheduling Pilot Sites Applications Roles User Data Restored Application Roles User Communications User Communications Applications Installed User Data Migrations User Data Migration Output Assessment Report Deployment Plan OS Image User Data Migration Plan Application Packages POC Pilot Deployments Site Deployments

Holistic Client Infrastructure Approach Access Devices Server Hosted Computing VDI Dedicated Remote Clients Hybrid Solution Blueprint HP Client & Infrastructure Management Tools & Process Security Strategy Datacenter Governance End-user segments Task Oriented Basic Productivity Knowledge Worker Performance User Application Management Traditional clients, client-hosted 01/07/18

Client Infrastructure Components Major components to consider for Client Infrastructure Transformation Build consensus on client infrastructure vision and concepts Identify business issues and opportunities, ROI Apply technology to the prioritized business issues Client Strategy Managed transition to Windows 7 Prescriptive, automated processes – refresh or existing clients Build multi-year roadmap for client management & security Client Migration Datacenter control brought to client computing Implement the right mix of models Extend Converged Infrastructure to the client Client Virtualization Client Application Management Application discovery, rationalization and packaging Application testing, remediation Models include Client hosted, virtualized, streaming Client & Virtualization management & automation Data Protection & Recovery . Desktop Security, Identity Management, Directory Integration, Virtual Machine Security Client Management & Security Server and Storage support – warranty to mission critical Software support – Microsoft and Citrix IT and End user education Client Infrastructure Training & Support 01/07/18

Client Strategy Begin with strategic view Identify business value available Stakeholder identification Structured approach to apply technology to business issues Result: Solution Roadmap, high level design, business case HP Confidential 01/07/18

Client Migration Assessment User Discovery & Segmentation Client Application Migration Automated Deployment Managed Refresh User Training Minimal disruption to user productivity with automated process Reduce risk from application incompatibility Simplified migration with standard tools and processes Global reach Increase security with integrated Client management Smooth adoption with standard or custom training for Windows 7 NDA until 4/14/2010 01/07/18

HP Transformation Experience Workshop Client Strategy Services Duration: 1 day Availability: Global Delivered by experienced HP Consultants Build a vision of the future environment Quantify opportunities and risk Gain stakeholder buy-in Determine best place to begin the transformation Result: A shared vision, a set of priorities, a roadmap to execute 01/07/18

HP Business Benefits Roadmap Client Strategy Services Duration: 2-4 weeks Availability: Global Delivered by experienced HP Consultants Target Audience: CIO, IT Manager, Key Business Unit Managers Discover business cases with key business stakeholders Identify, quantify and analyze solution benefits Result: A high level Client Infrastructure roadmap with related business case, based on business priorities and quantified benefits 01/07/18

HP Strategic Architecture Client Strategy Services Duration: 4 – 6 weeks Availability: Global Delivered by experienced HP Consultants Target Audience: IT Manager, IT Owners Make technology decisions based on the business and technology roadmap Simplifies and organizes business and technology before you start, to reduce risk Result: A strategic architecture blueprint and detailed Client Infrastructure transformation plans to introduce new technologies, includes cost estimates 01/07/18

HP Client Virtualization Services Virtual Desktop Infrastructure (VDI) Citrix / VMWare / Microsoft Application Streaming App-V, XenApp, ThinApp Microsoft Desktop Optimization Pack Server Based Computing Remote Desktop Services Client hosted virtualization / offline Med-V, VMWare offline desktop Blade Workstation/PC Choose the best model for each user segment Simplify complexity with blueprints for each model Improve control and security- bring client workloads into the datacenter: apply datacenter-level control to client computing 01/07/18

Client Application Migration Rethink the Client NOW HP Confidential 1 July 2018

CLIENT applications – the challenges 1. Client OS Migration Resource intensive Lack of Business Unit engagement/user support Lack of application prioritisation Lack of deployment planning Unknown applications 2. Application Compatibility Uncertainty of applications working on new OS What is the impact? How do I test? How long will it take? How much will it cost? What’s the level of predictability? 3. Ongoing Application Packaging Expensive resources Limited flexibility/ scalability Poor quality packages Poor Service Levels Lack of training budget to re-skill resources HP Confidential 1 July 2018

Client Application Migration Planning Discovery Assessment Fix Check Testing Deployment Take a sequential approach to migrations covering every step of the process Ensure the phases are customizable and available in isolation Benefits: Higher quality application compatibility/remediation/testing Reduced application remediation costs Faster Remediation Successful end-to-end migration HP Confidential 1 July 2018

What is ACF? Microsoft sponsored Application Compatibility Factory Windows 7 ACF Assess Remediate Validate Enterprise Applications Windows 7 Compatible Applications Costs Quality The ACF Program connects customers with Microsoft partners Compatibility with Windows 7 may be a roadblock for some Apps Customers (& Microsoft field) don’t understand details Customers don’t understand solutions available 23

The time is Now – Rethink the Client HP Point of View: Make technology decisions based on the business and technology roadmap Hybrid model will win 01/07/18

Questions? HP Confidential 1 July 2018