Simon Rabone IBM Automation with Watson for period end closure in a global electronics company Global Oracle AD&M Offering Leader IBM Global Business Services

Period end closure – the actors Rebecca – Financial Controller Jessica – Finance Manager Peter - Accountant I need Faster period end closure Improved business performance reporting I need Better data accuracy Automated reconciliation I need Improved collections processing Better productivity Rebecca is responsible for timely period closure and corporate reporting. Her pain areas include long running accounting processes that result in extended period closure and delayed period end reporting Jessica is responsible for data accuracy in the department. She faces frequent issues because of data entry mistakes, leading to additional checks and reconciliation Peter manually enters invoices and also manually monitors invoice integrations from third party systems. He often encounters failed transactions in Invoice interfaces that delay collections processes and impacts his Productivity

IBM Automation with Watson for Oracle Applications IBM Automation with Watson for Oracle Applications completely transforms the Support Experience of users. It helps Jessica, Peter and Rebecca resolve their business issues through a combination of Cognitive, Automation and Monitoring capabilities Cognitive capabilities are a combination of 4 advanced solution components working together to provide business and technical services for clients Breadth and depth of these capabilities are vastly different varying on their ability to work with user in an interactive way or completely behind the scenes or sometimes a combination of both Implementation of these capabilities has multiple dimensions and the scale of implementation is different for each capability – most will not be implemented in a big bang

BUSINESS OPTIMIZATION IBM Automation with Watson for Oracle Applications capabilities plotted on a value driven framework Coding Assist Employee Assist INTERACTIVE Automated Business Request Agent Assist Cognitive Services Analytics Automated Service Request IT OPTIMIZATION BUSINESS OPTIMIZATION Dynamic Automation Business Process Self Heal Technical Self Heal BEHIND THE SCENES

Period end closure in Finance Department for a multinational Electronics Company Video Placeholder…

The 5 keys to success for Cognitive Automation Set a new standard Start small and grow Showcase successes Continuously improve Enlighten 3 2 4 1 5