Developing a Roadmap for Leadership and Succession Planning

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Presentation transcript:

Developing a Roadmap for Leadership and Succession Planning Utility Management Conference Tampa, FL February 7, 2017

What’s at stake Human capital as a resource challenge Manny Teodoro, PhD Texas A&M University http://mannyteodoro.com @MPTeodoro

Seven dimensions of utility leadership Executives Seven dimensions of utility leadership Front-line Business System Internal Customer Relations Advocacy Networking Managing Up External

Outline Human capital as a resource Scale & complexity Analysis: SDWA Compliance Strategies

Analysis of SDWA compliance Low complexity: management violations High complexity: health violations US drinking water utilities > 500 pop., 2010-2013 Utility scale: FTE employees Labor market human capital: %Bachelor’s degree Statistical controls: Total of about 9000 utilities. Supply (ground / surface / wholesale) Population served Community income & poverty Community demographics

SDWA analysis

SDWA analysis

Takeaways Human capital as a resource Availability/scarcity affects core mission Small utilities especially vulnerable Strategies to leverage human capital Invest in human capital development Consolidate Regionalize human capital development Cross-training

More? More! All studies available at: http://mannyteodoro.com Full findings Methodological details More empirical research on: Career paths Utility leadership Environmental policy Conservation Finance & affordability