KNOWLEDGE MANAGEMENT (KM) Session # 45

Learning Organization and its Five Learning Disciplines! 1. Personal Mastery 2. Mental Models 3. Shared Vision 4. Team Learning 5. Systems Thinking 5 5

Learning Organization 1. Personal Mastery Why we get damn little of Mind-energy and almost None of the Spirit … of young people in 20s and 30s? Asks Prof. Senge! 5 5

Learning Organization 1. Personal Mastery One must continually learn to see the current reality. The gap between vision and reality produces the Creative Tension from which learning arises. One must learn to become master to overcome the Reactive Tension with courage, innovation and creativity . 5 5

Learning Organization 1. Personal Mastery The Discipline of P. Mastery 1. Personal Vision 2. Holding Creative Tension 3. Belief in Power of Powerlessness & Unworthiness 4. Commitment to the Whole Truth 5. Integrating Reason & Intuition (Story Telling) Blind man’s Rationality & Crippled man’s intuition 5 5

Learning Organization 1. Personal Mastery P. Mastery is about Continually clarifying our P. Vision! P. Mastery is an essential Cornerstone of the Learning Org…… Learning Org’s Spiritual Foundation! The roots of this discipline lie in both Eastern and Western traditions, and in secular tradition as well! 5 5

Learning Organization 1. Personal Mastery P. Mastery is about living our lives in the service of OUR highest aspirations! 5 5

Learning Organization 2. Mental Models These are organization’s driving and fundamental values. Managers must learn to understand the Power of Patterns of Thinking among the staff ! 5 5

Learning Organization 3. Shared Vision This can only be built on the Personal Vision. It is present when the task that follows from the vision is no longer seen by the team members as separate from the self. 5 5

Learning Organization 4. Team Learning Teams learn through Dialogue and Discussion Dialogue is characterized by its exploratory nature whereas Discussion narrows down to a decision for a best alternative. Both are complimentary for the learning of teams. 5 5

Learning Organization 5. Systems Thinking A conceptual framework! It requires a shift of mind to see the trees and also the forest! It requires to see the inter-relationships and inter-dependencies rather than cause-and-effect linear mind set! It can help the managers to spot the ways the systems have their in-built limits to growth and can help them to open up with a new trajectory or a new pattern! 5 5

Becoming a Learning Organization Personal Mastery Team Learning Mental Modeling Knowledge Creation Processes Systems Thinking Shared Vision ICT as Enabler

Knowledge Markets

Knowledge Development Value Levels of Resources in the Firm Knowledge Resources Knowledge Development Strategic value Data Resources Information Resources Non-strategic value Short-term value Long-term value

Future Knowledge-Business Link Knowledge Gap Derived From and Aligned with Strategic Business Gap Future Knowledge-Business Link What the firm must do What the firm must know Knowledge Gap Business Gap What the firm knows Current Knowledge-Business Link What the firm does

The Future of Knowledge Management

Looking at the Future The future of knowledge management, will be highlighted by the continuing trends: (1) KM will benefit from progress in information /communication technologies (2) KM will continue the shift toward integrating knowledge from a variety of different perspectives

Conclusions The future of KM is one where people and advanced technology will continue to work together, enabling knowledge integration across diverse domains, and with considerably higher payoffs. The future of KM will clearly be exciting due to the new opportunities and options, but interesting challenges definitely lay ahead for knowledge managers globally.

Differential Diagnosis UN Global Compact Differential Diagnosis and Capital Accumulation! By Dr. J. Sachs “The End of Poverty” (2005) 5 5

UN Global Compact Human Capital Business Capital Knowledge Capital Sach’s Model Investing in following capitals ! Human Capital Business Capital Knowledge Capital Natural Capital Public Institution Capital Infrastructure/Technology 5 5

UN Global Compact Sach’s Model Lack of Modern Values ! Many people take for granted that poverty and wealth are simply a reflection of societal values. Japan was viewed a case of doomed to poverty when foreigners first arrived in 1870s! In the wake of 9/11, Islamic countries have been categorized to be unfit for modernity! 5 5

Cultural interpretation UN Global Compact Sach’s Model Cultural interpretation On basis of Prejudice rather than Measurable Evidence! 5 5

UN Global Compact Sach’s Model Enlightened Globalization! Robert Kennedy remind us that “It is from the numberless diverse acts of courage and belief that human history is shaped. Each time a man or woman stands up for an ideal, or acts to improve the lot of others, or strikes out against injustice, he/she sends out a tiny ripple of hope, and crossing each other from a million different centers of energy and daring, those ripples build a current which can sweep down the mightiest walls of oppression and resistance” Let the future say that we sent forth mighty currents of hope, and that we worked together to heal the world! 5 5

The 7 Habits of Highly Defective Executives Habit 1: React. Habit 2: Begin with No End in Mind. Habit 3: Put First Things Last. Blame all of your problems on your parents, your stupid teachers, your lousy neighborhood, your boy or girlfriend, the government, or something or somebody else. Be a victim. Take no responsibility for your life. Act like an animal. If you're hungry, eat. If someone yells at you, yell back. If you feel like doing something you know is wrong, just do it. 2 Don't have a plan. Avoid goals at all costs. And never think about tomorrow. Why worry about the consequences of your actions? Live for the moment. Sleep around, get wasted, and party on, for tomorrow we die. 3, Whatever is most important in your life, don't do it until you have spent sufficient time watching reruns, talking endlessly on the phone, surfing the Net, and lounging around. Always put off your homework until tomorrow. Make sure that things that don't matter always come before things that do. 4, See life as a vicious competition. Your classmate is out to get you, so you'd better get him or her first. Don't let anyone else succeed at anything because, remember, if they win, you lose. If it looks like you're going to lose, however, make sure you drag that sucker down with you. 5, You were born with a mouth, so use it. Make sure you talk a lot. Always express your side of the story first. Once you're sure everyone understands your views, then pretend to listen by nodding and saying "uh-huh." Or, if you really want their opinion, give it to them. 6, Let's face it, other people are weird because they're different from you. So why try to get along with them? Teamwork is for the dogs. Since you always have the best ideas, you are better off doing everything by yourself. Be your own island. 7, Be so busy with life that you never take time to renew or improve yourself. Never study. Don't learn anything new. Avoid exercise like the plague. And, for heaven's sake, stay away from good books, nature, or anything else that may inspire you.

The 7 Habits of Highly Defective Executives Habit 4: Think Win-Lose. Habit 5: Seek First to Talk, Then Pretend to Listen. Habit 6: Don't Cooperate Habit 7: Wear Yourself Out. Blame all of your problems on your parents, your stupid teachers, your lousy neighborhood, your boy or girlfriend, the government, or something or somebody else. Be a victim. Take no responsibility for your life. Act like an animal. If you're hungry, eat. If someone yells at you, yell back. If you feel like doing something you know is wrong, just do it. 2 Don't have a plan. Avoid goals at all costs. And never think about tomorrow. Why worry about the consequences of your actions? Live for the moment. Sleep around, get wasted, and party on, for tomorrow we die. 3, Whatever is most important in your life, don't do it until you have spent sufficient time watching reruns, talking endlessly on the phone, surfing the Net, and lounging around. Always put off your homework until tomorrow. Make sure that things that don't matter always come before things that do. 4, See life as a vicious competition. Your classmate is out to get you, so you'd better get him or her first. Don't let anyone else succeed at anything because, remember, if they win, you lose. If it looks like you're going to lose, however, make sure you drag that sucker down with you. 5, You were born with a mouth, so use it. Make sure you talk a lot. Always express your side of the story first. Once you're sure everyone understands your views, then pretend to listen by nodding and saying "uh-huh." Or, if you really want their opinion, give it to them. 6, Let's face it, other people are weird because they're different from you. So why try to get along with them? Teamwork is for the dogs. Since you always have the best ideas, you are better off doing everything by yourself. Be your own island. 7, Be so busy with life that you never take time to renew or improve yourself. Never study. Don't learn anything new. Avoid exercise like the plague. And, for heaven's sake, stay away from good books, nature, or anything else that may inspire you.

Effective Habits

What are the 7 Habits of Highly Effective Executives? Habit 1: Be Proactive. Take responsibility for your life. Habit 2: Begin with the End in Mind. Define your mission and goals in life. Habit 3: Put First Things First. Prioritize, and do the most important things first. These habits build on each other. Habits 1,2, and 3 deal with self-mastery. This we may call a private victory. Habits 4, 5, & 6 deal with relationships and teamwork. These we may call a “public victory” You need to get your personal act together before you can be an effective team player. Habit 7 is also a private victory but it is also a public victory. You need to renew and take care of yourself to be any good to anyone – especially yourself.

What are the 7 Habits of Highly Effective Executives? Habit 4: Think Win-Win. Have an everyone-can-win attitude. Habit 5: Seek First to Understand, Then to Be Understood. Listen to people sincerely. Habit 6: Synergize. Work together to achieve more. Habit 7: Sharpen the Saw. Renew yourself regularly. These habits build on each other. Habits 1,2, and 3 deal with self-mastery. This we may call a private victory. Habits 4, 5, & 6 deal with relationships and teamwork. These we may call a “public victory” You need to get your personal act together before you can be an effective team player. Habit 7 is also a private victory but it is also a public victory. You need to renew and take care of yourself to be any good to anyone – especially yourself.

KM Pak-Vision 2020 How to employ Knowledge ? 1. To alleviate Poverty in Pakistan 2. To end Corruption through Pak Antibodies 3. To raise Performance in Outcomes 4. To increase Public Capital by Galvanizing Pak People 5. To integrate Reason and Religion 5 5