Observing Group Process

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Presentation transcript:

Observing Group Process

Observing Group Process Glossary Case Study Observation Instruments The Systems Approach

Glossary Analyzing Group Process—a method for group members to report their views of the group’s process. Functional Task Roles of Discussants—a method of recording which group members made comments that were task-oriented. Interaction Diagram—a graphic method for showing who talks to whom in a group discussion. Participant Rating Scale Form—a method for group participants to rate their group on a number of different dimensions.

Glossary Postmeeting Reaction Form—a method for allowing participants to assess their view of the group’s effectiveness. Progress Report on Group Interaction—a method for measuring each group member’s perceptions of a group meeting. Self-Centered Roles of Discussants—a method of recording which group members made comments that were more self promoting than group promoting. Socio-Emotional Roles of Discussants—a method of recording which group members made comments that were more socially oriented. These comments often build the group members’ feelings.

Glossary Team Diagnostic Questionnaire—a method of determining a group’s strengths and weaknesses from the viewpoint of the group members. The Collaborative Team Leader-Leader Version—a method for team leaders to assess their own group leadership effectiveness. The Collaborative Team Leader-Team Version—a method for team members to assess their group leader’s effectiveness.

Observation Instruments All of us benefit from periodic observation and feedback. The instruments that follow are designed to structure your observations in such a way as to help you learn more about how your group is performing.

Observation Instruments All-Purpose Discussion Rating Scale Source: From Galanes, Adams, and Brilhart, 2000, p. 263.

Observation Instruments Interaction Diagram Source: From Wilson, 2002, pp. 295-96.

Observation Instruments Functional Task Roles of Discussants Source: From Wilson, 2002, p. 298. Based on K.D. Berne and P. Sheats (1948).

Observation Instruments Functional Socio-Emotional Roles of Discussants Source: From Wilson, 2002, p. 301. Based on K.D. Berne and P. Sheats (1948).

Observation Instruments Self-Centered Roles of Discussants Source: From Wilson, 2002, p. 301. Based on K.D. Berne and P. Sheats (1948).

Observation Instruments Analyzing Group Process Source: From Huszczo, 1996, pp. 47-48.

Observation Instruments Team Diagnostic Questionnaire Source: From Huszczo, 1996, pp. 43-45.

Observation Instruments The Collaborative Team Leader-Leader Version Source: From LaFasto and Larson, 2001, p. 151.

Observation Instruments The Collaborative Team Leader-Team Version Source: From LaFasto and Larson, 2001, p. 153.

Observation Instruments Postmeeting Reaction Form Source: From Galanes, Adams, and Brilhart, 2000, p. 267.

Observation Instruments Participant Rating Scale Form Source: From Galanes, Adams, and Brilhart, 2000, p. 267.

Observation Instruments Progress Report on Group Interaction

The Systems Approach The most effective way to behave either as a leader or as a participant in a group varies with the type of group and the group’s objectives.