Community, Health and Social Services Sector in the UAE R&D Department National Qualifications Authority, UAE October 2016

UAE Vision 2021 All Emiratis are entitled to a comprehensive range of high quality basic medical services. Development of a world-class healthcare system, which requires to: have all public and private hospitals accredited according to clear national and international quality standards of medical services and staff develop preventive medicine reduce cancer and lifestyle related diseases such as diabetes and cardiovascular diseases to ensure a longer, healthy life for citizens reduce the prevalence of smoking increase the healthcare system’s readiness to deal with epidemics and health risks invest continually to build world-class healthcare infrastructure, expertise and services in order to fulfill citizens’ growing needs and expectations take a proactive stance in developing new, more effective ways to combat locally prevalent and genetic illnesses through support for cutting-edge medical research.
 Significant investments to promote and reinforce enrollment in preschools as this plays an important role in shaping children’s personalities and their future.

UAE Vision 2021 Indicator 2012 results 2021 targets Number of Deaths from Cardiovascular Diseases per 100,000 Population 297.6 deaths per 100,000 population (2012 figure published in the 2014 report) 158.2 deaths per 100,000 population Prevalence of Diabetes 19.3% (2015) 16.28% Prevalence of Obesity amongst Children 11.68% (2015) 12% Average Healthy Life Expectancy 67.9 years (2015 figure published in 2016 report) 73 years Prevalence of Smoking any Tobacco Product 21.6% among men 1.9% among women (Ministry of Health 2010) 15.7% among men 1.66% among women Number of Deaths from Cancer per 100,000 Population 99 deaths per 100,000 population (2012 figure published in 2014 report) 64.2 deaths per 100,000 population Percentage of Accredited Health Facilities 54.7% (2015) 100% Healthcare Quality Index Rank 34 (2015) Rank 20 Number of Physicians per 1,000 Population 2.53 physicians per 1000 population (2007-2013 average published in 2015 report) 2.9 physicians per 1000 population Number of Nurses per 1,000 Population 3.16 nurses per 1000 population (2007-2013 average published in 2015 report) 6 nurses per 1000 population Significant investments to promote and reinforce enrollment in preschools as this plays an important role in shaping children’s personalities and their future.

Occupations and Careers Handbook for UAE Nationals From a range of national activity indicators, twelve (12) industry sectors were identified. About 20,000 UAE nationals enter the job market every year (Emirates National Development Programme (ENDP). The Handbook acts as an important reference for employment opportunities in the key sectors. No. Code Industry sector 1 A Government services and public administration 2 B Community, health and social services 3 C Business, administration and financial services 4 D Tourism, hospitality, retail and leisure services including personal care services 5 E Arts, culture and entertainment 6 F Education, learning and social development 7 G Building and construction, estates and assets development and management 8 H Utilities and infrastructure 9 I Energy resources – oil, natural gas, petrochemical, chemical and mining/quarrying 10 J Manufacturing 11 K Logistics and transport 12 L Agriculture, livestock and fishery Community, health and social services Careers: Physician Doctor Nurse Health care specialist Hospital manager Medical secretary Social welfare officer Child care services manager Aged care services manager Pharmacist Nutritionist Example employer Hospitals, medical centers, health care authorities, social welfare centers, rehabilitation centers, wellness medical centers, child protection centers, centers for elderly people From a range of national activity indicators, twelve (12) industry sectors were identified. The sectors were derived from information related to such activities as economic, social context, employment, and population size as well as synergies in the mix of occupational and vocational skills.

Developments in community, health and social services in the UAE Healthcare Pharmaceutical industry The UAE accounts for 26% of the total healthcare spent by GCC governments. The per capita healthcare spending in the UAE was $1,569 in 2013, the second highest in the GCC. The healthcare market in the UAE is projected to be worth $19.5 billion in 2020, indicating an annual average growth of 12.7% from 2015 and is marginally higher than the GCC growth average. 1100 medicines are produced in the UAE; among these 53 are manufactured in a collaboration between local companies and five foreign pharmaceutical companies: MSD, Pfizer, Merck Serono, Sanofi and Gilead Sciences. 16 factories make medicines and medical instruments. Another 18 are expected to open by 2020. Community Development Authority (CDA), Dubai JCI-accredited organisations CDA initiatives cover people with disabilities, elderly, children and families, and inmates from correctional institutions. CDA sets policies, rules and regulations for benefits to UAE nationals, and encourages voluntary work in collaboration with different institutions in society. CDA has launched the Dubai Volunteering Programme to manage volunteering services in the UAE, with a special focus on the emirate of Dubai. The Programme links initiatives and events of various authorities and organisations with willing volunteers, thereby fostering a spirit of unity and volunteer work throughout the community. 145 Joint Commission International (JCI)-accredited health organisations, the highest among 67 countries which implement JCI standards of care JCI is the oldest and largest standards and accrediting body in health care in US that evaluates more than 20,000 organisations across the world. JCI aims to improve patient safety and quality of health care in the international community by offering education, publications, advisory services, and international accreditation and certification. From a range of national activity indicators, twelve (12) industry sectors were identified. The sectors were derived from information related to such activities as economic, social context, employment, and population size as well as synergies in the mix of occupational and vocational skills.

Developments in community, health and social services in the UAE Volunteering Organisations in Abu Dhabi Institute for Community Engagement (ICE), ZU Takatof programme launched by the Emirates Foundation; covers multiple segments of the community – health sector, school renovation, special needs, house renovation, beach cleanup, etc. Zayed Giving Initiative, a unique model for humanitarian work at local and international levels UAE Red Crescent Authority Tamm Voluntary Programme to promote the principle of cooperation and social participation and to provide support in all areas of voluntary service Nahtam Social Responsibility The outreach arm of Zayed University (ZU) Seeks to transfer knowledge and expertise from the university to the wider community ICE supports the economic and social development of the UAE by making available the academic and research resources of ZU, and engaging ZU students in voluntary work to develop their sense of responsibility towards their communities. Community Outreach at NYU Abu Dhabi Community Activity Supporters The New York University (NYU) Abu Dhabi Office of Community Outreach (OCO) provides information to students seeking both short-term and long-term volunteer opportunities, as well as guidance about how to select opportunities that interest them and where their skill set is most needed. The OCO works with community members to engage NYUAD students in the many activities taking place in the UAE year-round — including those focusing on art, music, humanitarian work, sporting events, business and education. From a range of national activity indicators, twelve (12) industry sectors were identified. The sectors were derived from information related to such activities as economic, social context, employment, and population size as well as synergies in the mix of occupational and vocational skills. The Emirates Foundation Environment Agency Abu Dhabi (EAD) General Directorate of Abu Dhabi Police (ADP) National Crisis and Emergency Management (NCEMA) Various embassies Cultural institutes Various government bodies and private sponsors

Developments in health services in the emirate of Dubai Dubai Health Strategy 2016 to 2021 Dubai Healthcare City (DHCC) Launched at the beginning of 2016 Aims to make Dubai a regional medical hub and revamp and treamline the emirate’s healthcare sector The initiative features: 4 main approaches health and lifestyle excellence in providing service smart healthcare governance, 6 objectives, 15 programmes, and 98 initiatives. Dubai aims to attract 170,000 medical tourists in 2016 with revenues from the sector set to reach AED 1.1bn. Free zone launched in 2002 Phase 1: healthcare and medical education; Phase 2: wellness 160 clinical partners including hospitals, outpatient medical centers and diagnostic laboratories across 150+ specialties with licensed professionals from almost 90 countries 2014 31 5446 235,258 From a range of national activity indicators, twelve (12) industry sectors were identified. The sectors were derived from information related to such activities as economic, social context, employment, and population size as well as synergies in the mix of occupational and vocational skills. 1048 12,082 8,830,000 By 2020, those figures are anticipated to reach 500,000 medical tourists and AED 2.6bn in revenues. Healthcare in Dubai will mainly focus on medical tourism, non- communicable diseases and innovation. 31,730 527 2015 Per 1000 population Physicians: 3.3 Nurses: 8.9 4124

Employability in community, health and social services in the emirate of Dubai International branch campuses in Dubai offer 237 programmes.

Community, health and social services in the emirate of Abu Dhabi Health Authority – Abu Dhabi (HAAD) is the regulative body of the Healthcare Sector in the emirate of Abu Dhabi. HAAD defines the strategy for the health system, monitors and analyses the health status of the population and performance of the system.

Employability in community, health and social services in the emirate of Abu Dhabi Abu Dhabi Health Services Company (SEHA) is an independent public joint stock company that owns and operates all public hospitals and clinics across the emirate. SEHA has more than 17,500 employees. International branch campuses in Dubai offer 237 programmes.

Recruitment of UAE graduates Recruitment of Top Graduates in the UAE – 2016 2016 Qudurat Wave III Salary expectations Main reason behind the choice of employer Employees’ expectations Graduates’ expectations 64% of companies hire people with the right attitude, versus the right degree; 57% of employers said their key challenge is “the lack of availability of talent with the necessary qualifications”; 0% of employers are interested in the ‘brand image’ of a job candidate’s university. Graduates believe in ‘the right qualification’ 26% of graduates see themselves as the CEO or general manager in 10 years. Popularity by company type

The annual growth rate of compensation of employees at current prices in ‘Human health and social work’ in 2015 was 9.7%. The average wage per employee in 2013 in the ‘Human health and social work’ activity was AED 226,000. The highest average wage per employee was in the ‘Mining and quarrying’ activity with AED 406.3 thousand, followed by the ‘Financial and insurance’ activity with an average of AED 340.3 thousand,

Employability in community, health and social services in the emirate of Dubai

Medical sciences as a field of studies Enrollment in Medical sciences: 4.13% (UAE national & expatriate students) 2013/2014 International branch campuses in Dubai offer 237 programmes. Enrollment in Medical sciences: 7.26% (UAE national students)

Qualifications endorsed by NQA Industry sector Sub- sector code Sub-sector Community, health and social services B35 Level 4 Composite Award in Health and Safety Level 4 Component Award in Health and Safety 105 endorsed qualifications (as of August 2016)