IT Solutions - Networking - Bespoke Software - Training & Consultancy - Support & Maintenance - Disaster Recovery Planning

introduction Noël Kennedy Business Development Manager ra information systems

what is ibcs? ibcs is a comprehensive, integrated software solution, designed to assist your day-to-day management and bring about best practise. ibcs is modular in design, catering for all sizes of operation, from single centre to multi-centre, multi-company organisations. Although a very powerful management tool, it remains user-friendly.

a little history? Product life began over 12 Years ago Managing over 100 buildings Innovation & Incubation Centres Science Parks Serviced Offices User base of over 500

innovation & incubation centres Biocity Advanced Manufacturing Park Technology Centre RiDO (Rotherham Investment and Development Office) Oxford Innovation

science parks Manchester Science Park Coventry Technology Park Wolverhampton Science Park

serviced offices Forsyth Business Centres DBH Serviced Offices Blades Enterprise Centres Foxhall Business Centres The Deep business Centre

diverse customer base

key benefits to your business reduce overheads increase service revenue fully configurable full reporting capabilities dedicated helpdesk

some of the key features… enquiries tracking licence & lease management recurring and ad hoc service recording meeting room & conferencing management questionnaires periodical invoicing credit Control Statistical Reporting 3rd Party Systems Integration

prospects module Single Entry Point Marketing Analysis Provisional Bookings Automatic Document Creation Document Linking and Storage Agent Management 

Simple interface IT Solutions - Networking - Bespoke Software - Training & Consultancy - Support & Maintenance - Disaster Recovery Planning

task scheduler Group Task Scheduling Prospect/Account Action History Reminders Service Logging Integration  Task Allocation

Prospects Module IT Solutions - Networking - Bespoke Software - Training & Consultancy - Support & Maintenance - Disaster Recovery Planning

bca Trade Partner of the Year 2005 Task Notifications bca Trade Partner of the Year 2005

occupancy management Licence & Lease Billing Review Reminders Stepped Rates Rent-free Periods Occupancy Reporting Forecasting and space management 

bca Trade Partner of the Year 2005 Office Occupancy bca Trade Partner of the Year 2005

bca Trade Partner of the Year 2005 Occupancy Reporting bca Trade Partner of the Year 2005

conference and meeting space management Multi-room Diary Colour-coded Statuses Provisional Reservations Catering & Equipment Requirements Email Quotes & Contracts 

bca Trade Partner of the Year 2005 Conferencing Diary bca Trade Partner of the Year 2005

bca Trade Partner of the Year 2005 Conference Booking bca Trade Partner of the Year 2005

IT Solutions - Networking - Bespoke Software - Training & Consultancy - Support & Maintenance - Disaster Recovery Planning

capturing your statistics bespoke questionnaire module portable capture and analyse data per client/centre easily produce reports for funding bodies IT Solutions - Networking - Bespoke Software - Training & Consultancy - Support & Maintenance - Disaster Recovery Planning

IT Solutions - Networking - Bespoke Software - Training & Consultancy - Support & Maintenance - Disaster Recovery Planning

IT Solutions - Networking - Bespoke Software - Training & Consultancy - Support & Maintenance - Disaster Recovery Planning

IT Solutions - Networking - Bespoke Software - Training & Consultancy - Support & Maintenance - Disaster Recovery Planning

IT Solutions - Networking - Bespoke Software - Training & Consultancy - Support & Maintenance - Disaster Recovery Planning

training & support Software Support and Maintenance Remote Diagnostics On-site and/or Central Training Unlimited Helpdesk Access Dedicated Support Number Total care package

testimonials Coventry University Enterprises  “ibcs is at the core of our business development activities. It will allow us to manage our property portfolio, conference centre and event management activity more efficiently and effectively than we originally envisaged. A fantastic product.” Coventry University Enterprises

testimonials  “ibcs enables msp to have a seamless flow of information and significantly reduces the number of manual interventions required.” Manchester Science Park

testimonials  “ibcs enables us to respond promptly and accurately to client requests, monitor credit issues and track prospects, allowing more time to concentrate on providing the best service possible.” Forsyth Business Centres

award winning bca “Trade Partner of the Year” 2005 bca “Trade Partner of the Year runner up” 2007 UKBI “Member of the Month” May 2009 Short-listed by UKSPA “Most Significant Contribution by a Business Affiliate, Agency, Sponsor, Partnership or Consultancy” 2009

find out more… visit www.ibcs-software.com Find us on twitter @ twitter.com/ibcs Email at noel.kennedy@ra-is.co.uk Or alternatively… ask me a question now.

ra information systems 0845 365 1071 www.ra-is.co.uk