Special Services Meeting September 2017

Agenda Sps Statistics End User Requirements Internet Explorer 8 Cherwell Forms Update Sps Release 17.0.0 Additional Banks Electronic Signature Admin Configuration Improvements Sps Release 17.1.0 EMIS Module Resolved Issues DASL Release 17.1.0 Sps Import Sps Release 17.1.2 Print Error Completed Task Errors CFE Instructions Sps New User Training September 28, 2017 Special Services Meetings Software Answers Press Release Questions & Answers

NEOnet Sps Statistics There are currently 23 districts, 1 ESC, 2 Career Centers, 54 Community Schools and 2 Digital Academies in the NEOnet consortium using Special Services: Maple Heights City Schools Mogadore Local Schools Nordonia Hills City School Norton City Schools Orange City Schools Portage Lakes Career Center Revere Local Schools Richmond Heights Local Schools River Gate HS Schnee Learning Center Springfield Local Schools Steel Academy Summit Academy Community Schools (24) Summit County Preschools SUPER Learning Center* Tallmadge City Schools Twinsburg City Schools Woodridge Local Schools Akron Digital Academy Barberton City Schools Buckeye Local Schools Brunswick City Schools Cambridge Community Schools (23)* Cloverleaf Local Schools Copley-Fairlawn City Schools Coventry Local Schools Cuyahoga Falls City Schools Cuyahoga Heights Local Schools Edge Academy & Akros MS Green Local Schools Invictus HS Kent City Schools Kids First/TOPs* Manchester Local Schools Maplewood Career Center *indicates new districts

End User Requirements 17.0

Internet Explorer Important Message from Software Answers To help prevent your districts from experiencing ProgressBook Suite v17.0.0 incompatibility, we suggest that end users running Internet Explorer 10 or older upgrade to a newer version of the browser. As we continue to enhance the product and implement features found in newer browsers, unsupported browsers tend to accumulate more problems. Therefore, it is important to note that Internet Explorer 8 or older cannot run ProgressBook Suite v17.0.0 at all, and all versions between Internet Explorer 8 and 10 will not function properly. Users running these versions will receive a warning. They must upgrade to a new version of Internet Explorer or install a supported version of Google Chrome, Mozilla Firefox, or Apple Safari. Always refer to the most current End User Requirements if your users have any questions.

Internet Explorer The ProgressBook Suite Release 17.0 for 2017-2018 in summary Internet Explorer 8 and older with Release 17.0 will not work at all. All versions between Internet Explorer 8 and 10 will not function properly. Users running these versions will receive the warning pictured below. Recommend updating to new version of IE, Google Chrome, Mozilla Firefox or Apple Safari.

Cherwell Helpdesk Send emails to studenthelp@neonet.org to create Helpdesk tickets. Must have a subject line To access the Helpdesk go to the NEOnet website under Support>Helpdesk Log in using your username and password for the ProgressBook Suite. We have a new look for the emails coming from Helpdesk as shown below.

New Forms There is no update on the new forms. Software Answers called the ODE and they are still waiting for approval from their legal department.

Sps Release 17.0.0 Enhancements Additional Banks Electronic Signature Admin Configuration Improvements

Sps Release 17.0.0 The following forms have additional banks added: IEP 7 Specially Designed Services – Specially Designed Instruction, Related Services, Support School Personnel, Modifications, Assistive Technology, and the Service(s) to Support Medical Needs fields IEP 12 Statewide and District Wide Testing – Other field PR-01 Prior Written Notice to Parents – Name; Address; City, State, Zip; Telephone; Title; School District; and Email fields IEP 5 Postsecondary Transition Services – Postsecondary Education and Training, Employment, and Independent Living fields

Sps Release 17.0.0 Signature icon This is located on all task signature pages or any other form that requires a signature.

Sps Release 17.0.0 Signature Agreement

Sps Release 17.0.0 Signature Agreement The Intent to Sign and Acceptance of Terms must be checked in order for the Continue button to work

Sps Release 17.0.0 Signature Screen

Sps Release 17.0.0 Signature Screen Desktop – Use the mouse iPad – Use tablet pen or Finger Click Confirm when finished

Sps Release 17.0.0 Signature on Form Saved and placed in the appropriate field Date stamped Please note that this date cannot be changed to back date a signature When using Create from Prior, the Signature will not copy over.

Sps Release 17.0.0 Admin – System Configuration

Sps Release 17.0.0 Admin - System Configuration The Electronic Signature can be Enabled or Disabled for the entire district The default setting is enabled

Sps Release 17.0.0 Improvements Task Queue – Performance was enhanced for the Staff and Administrator roles District Transfer - Confirmation and error messages have been updated to be more specific to the task performing

Sps 17.1.0 Enhancements: EMIS Module Resolved Issues Completed Tasks Build EMIS Extract Process EMIS Extract View EMIS Transaction Log EMIS Live Transfer Resolved Issues Completed Tasks District to District Transfers

Sps Release 17.1.0 Build EMIS Extract Previously, when you ran an extract that was not successful, the errors did not display. Now, the errors display on the screen below; Errors Occurred message.

Sps Release 17.1.0 Build EMIS Extract Previously, when the extract was successful, you had to go to the Process EMIS Extract screen to process the results. Now, the extract file is automatically ready for import in StudentInformation. If you wish to process the file locally, an Extract Successful message displays with a Click to Process link that takes you directly to the Process EMIS Extract screen.

Sps Release 17.1.0 Process EMIS Extract The View File column has been renamed View Error File, and the user interface has been updated. Additionally, you can now click on the file name to download and view the extract.

Sps Release 17.1.0 View EMIS Transaction Log A Completed Date column has been added to the screen. A completion date does not display if the file has not been processed. All of the column headings have been renamed, and the wording in the Description column has been updated.

Sps Release 17.1.0 Resolved Issues Completed Tasks - Previously, when you switched from one student to another student with a large number of closed tasks, the web request timed out. Now, in these circumstances, the web request does not time out. District to District Transfers - Previously, district transfers created duplicate pages. Additionally, when you created a new task by copying it from an existing transferred task, the new task also contained duplicate pages, and the data from the text fields on the transferred tasks did not copy into the text fields of the new task. Now, all district transfers function correctly, and all data from the copied tasks display in the new task fields.

DASL Release 17.1.0 Special Education Import (SpS) State Reporting When you build an EMIS Extract in Special Services, the extract file is now immediately available as an option on the Please choose an available import drop-down list when you select an Import Method. Physical File or Transfer from Special Education In our EMIS Module Training we found that if the file has any errors the file does not transfer over.

DASL Release 17.1.0 Physical File Transfer from Special Services

Sps Release 17.1.2 Open Task Print Error the 17.1.2 Hotfix installed on Wednesday 9-13-2017 may have corrected the print errors in Open Task.  Please try printing and keep me updated if any errors occur. I am leaving all tickets on Hold until we are sure this is resolved.

Completed Task Error Completed Task Error D2D Transfer/Import This  same error can be found in some Completed Tasks.  If the Completion Date of the Task is prior to 9-13-2017 an error may have been captured in the Completed document. If a Completed Task has the error,  you will need to make a copy of the task, print, complete and delete the bad copy.  This is the only way to correct the issues.  D2D Transfer/Import Any Completed D2D Tasks can also have the error as well.  These tasks will need to be transferred again from the sending district, imported again at the receiving district, the bad copies deleted. A copy of the D2D tasks can be CFE’s without errors, duplicates, or blanks Please contact us if you have this issue  

CFE Instructions Create a Copy Instructions: In Open Task, Select Create a New Task Choose the same template Keep the same Grade Level and School Year Due Date – the next day In Create from Prior – Choose the tasks with the error Start Task Print Complete Rename the bad copy Delete Contact an Admin to Delete

Sps 17.x Planned Enhancements Report Writer Messaging/Alert System EMIS Extract/Import Performance System Preferences for Task Page Fields IEPs in Parent Access

Release Schedule ProgressBook Suite Release Schedule 2017-2018 17.0 - June 28th - installed 17.1.0 – August 9th - installed 17.1.2 – September 8th - installed 17.1.x – October 1st 17.1.x – November 29th

Special Services User Training New User Training – IEP & ETR Thursday, September 28, 2017 NEOnet Lab 1:00 – 3:00 There are still seats available New User Training – 504 Plans Available upon Request WEP (Gifted) Training Available upon request Would districts want us to set up Review Trainings?

Special Services Meeting Tuesday, December 12, 2017 Friday, March 9, 2018 Friday, May 11, 2018 All Meetings are held from 9:00 – 11:00 in Room B.

Software Answers The ITCs originally owned Student Information (DASL) The ITC’s have consolidated the ProgressBook Suite under the ownership of Software Answers This will improve development between the products. An email of the news release was sent out to all admins on 9-17-2017