Reporting Audience: All Audiences

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Presentation transcript:

Reporting Audience: All Audiences Reporting Audience: All Audiences. Module Scope: This process shows how to use the Reports in PLDS. © 2009 Avaya Inc. All rights reserved. 1

© 2009 Avaya Inc. All rights reserved. Reporting PLDS has many reports You can control who can view which column of data PLDS’s reports run against PLDS’s data warehouse (to avoid performance impact on transaction database) PLDS’s reports can be scheduled PLDS’s reports can be viewed in HTML and “Excel” format PLDS reports include a large amount of data © 2009 Avaya Inc. All rights reserved.

Reporting – Entitlement Extract Report Used to generate a summary of entitlement information Includes criteria to generate results based on: Dates Entitlement parties Product information The report can be: Viewed online in HTML Downloaded to a CSV file Scheduled and emailed © 2009 Avaya Inc. All rights reserved.

Reporting – Entitlement Extract Report Select Reports from the Home page. Click Run next to the Entitlement Extract Report option © 2009 Avaya Inc. All rights reserved.

Reporting – Entitlement Extract Report Define report criteria by selecting: Transaction types Date ranges Determine how you would like to review the results, if online or via an extract Click Run © 2009 Avaya Inc. All rights reserved.

Reporting – Entitlement Extract Report Review results. © 2009 Avaya Inc. All rights reserved.