C³RS Year in Review at Metra Presented by: Jeff Knudsen, General Chairman ARASA Nicole McGann, Manager, Safety Reporting & Risk Reduction Curt Ortero, Local Chairman BMWED Robert Tellin, Road Foreman of Engines

Year in Review Pushing our ambassadors to get out into the field and promote the program Will have them go out into the field a few times a year to switch out our communication pieces Keep them engaged in the program Excited about the new MCIA software for data tracking and trend analysis (when it’s available???) Working through growing pains, discuss the issue with Pete on the Rock

Successes and Challenges Have worked very well as a team Experienced some turnover with ATDA and TCU representatives Held ‘mini camps’ for those new members to acclimate them into the process Had a few bumps in the beginning of the program Understanding the IMOU and getting into ‘real world’ application proved a challenge Overcoming the ‘union vs. management’ mentality

Case History Analysis 227 cases reviewed 194 cases worked Speeding – 53 Headlights – 41 Proper Track authority – 20 Proper Blocking Device – 9 33 cases involving unknown events were not deemed close calls for various reasons

Case History Analysis, cont.

Case History Analysis, cont. Breakdown by Craft: ATDA - 25 BLET - 153 SMART - 56 TCU – 1 11 Known cases vs. 191 Unknown cases – 5.4% known Known events involving pending discipline: 8 Covered vs. 3 Not Covered

Cases by Craft

Training Training for new employees New Assistant Conductors receive a 45 minute training session on their graduation day New external engineers receive a training session before they go out running on our equipment Dispatchers receive C³RS Training when they are hired by one of our Process Managers Looking now at how new Mechanical, Engineering, and Police employees will be trained

The Partnership Working through growing pains, discuss the issue with Pete on the Rock

Corrective Action: Speed Tags

Corrective Action: Speed Tags Over 50% of Metra operated districts no longer display yellow boards Districts include: MD-W, MD-N, NCS, HC Total speeding cases reviewed by the PRT: 53 or 27% Job aid for engineers to utilize as they see fit

Transportation Corrective Actions Hang Tags

Corrective Action: Headlight Switch/Button

Corrective Action: Headlight Button/Switch Requesting a push button interrupter switch that has to be physically depressed to have the headlight display dim and will automatically return to bright when released.

Corrective Action: Headlight Button/Switch

Corrective Action: Headlight Button/Switch

Corrective Action: Headlight Button/Switch

Corrective Action: LATA Box Placement

Corrective Action: LATA Box Placement

Corrective Action: LATA Box Placement MRI Section 4 page 4 dictates where the designated ADA car is to be placed in the consist. The LATA box placement on all districts is located in the cab car of the train, while the designated ADA car is located in different positions in the train, which creates inconsistency system wide

Ongoing Projects Lights on signal bungalows Car markers Currently the lights are on all the time, if power goes out, the light goes off Looking at possibly flipping that operation or putting in a colored lens/light Car markers Placed in inconsistent locations, making it difficult to properly spot accessible car Looking at marking all platforms in a uniform manner Working through growing pains, discuss the issue with Pete on the Rock

Next Steps… Transportation’s support of new program Joint PRT meetings Many of the Transportation PRT members aided in the roll out of the Mechanical and Engineering/Police Joint PRT meetings Once the new PRT’s are up and running, will have a joint meeting to aid the new groups in MCIA training and handling reports Will schedule quarterly meetings to ensure we learn to communicate as the program progresses Working through growing pains, discuss the issue with Pete on the Rock

Mechanical and Engineering/Police Implementation

IMOU Signing Stakeholders – provided a lot of insight into the program and helped with the roll out, answered employees questions Communication – within the PRT, labor organizations

Metra Messenger

C³RS Brochure

Ambassador/Management Training Mechanical – June 6th – 8th at three major shops Engineering – June 13th-14th at two shops, makeup day at corporate headquarters on the 15th Format - Divided into three parts IMOU Overview PowerPoint Presentation Q & A Session Handouts Metra’s IMOU PRT’s Mission Statement “Sample copy of a de-identified report from NASA (we collected them after each session)

Roll Out Week - Mechanical June 20th – 26th Monday evening – Fox Lake/Antioch/Elgin @ 11 pm Tuesday – KYD @10 am, 18th St @12:30 pm, Randolph @ 2:30 pm Wednesday – CUS @ 12:30 pm, Western Ave 12:30 pm, 2:30 pm, 4:30 pm Thursday – LaSalle @ 9:45 am, 47th St @7:20 am, 49th St @ 10:15 am, 51st St @ 12:30 pm Thursday evening – Orland Park/Manhattan @ 5 pm, Richton Park/University Park @ 11:40 pm/12:00 am Blue Island (RID/MED) @ 12:00 am, Joliet @ 2:00 am

Roll Out Week - Engineering June 27th – 30th Monday – Mokena Wire Shop @ 9 am; 179th St @ 11 am Tuesday – Blue Island (Police @ 6 am) @ 9 am; LaSalle @ 11 am; Randolph @ 12:30 pm Wednesday – KYD @ 9 am and 1 pm Thursday – Western Ave (Police @ 6 am) @ 9 am and 1 pm

Rollout a Success The rollout for the Mechanical, Engineering and Police departments went smoothly and we are looking forward to building on that success. We were able to reach over ¾ of our field employees. Stakeholders – provided a lot of insight into the program and helped with the roll out, answered employees questions Communication – within the PRT, labor organizations

Questions?