SAM05 Unlocking the Value of SAM: How SAM Value Engagements impact profitability for partners Arnold Sharp CEO : First Technology South Africa Monique Ferreira MEA SAM & Compliance Area Lead #SAM #SAMPartner #WPC16

Agenda First Technology as a strategic SAM Partner 7/3/2018 4:52 PM Agenda First Technology as a strategic SAM Partner SAM Journey at First Technology The impact of the SAM Value Engagements to the business The future of SAM at First Technology © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Transforming our Business with SAM 7/3/2018 4:52 PM Transforming our Business with SAM FIRST TECHNOLOGY GROUP - GO TO MARKET SOFTWARE AND SOLUTIONS TEAMS THE CORE STRATEGIC Software Asset Management Microsoft Licensing Deployment Implementation Galdon Data First Net BUI Ascent Technology EDS First Digital First Tech Report on Hardware Estate Report on Software Compliance Align Hardware with Software Explore options Understand IT Strategy Design and plan the Contract Manage licenses Procure licenses Technical Services Project Management Maximize Utilisation Deployment days Unified comms Skype for business Hosted Microsoft Applications Cyber Security Identity Management Cloud Azure OMS $ EMS System Centre Networking Hyper V Security Database Consulting Database Mngt Data Platform Database Database Profiling Data Platform SQL Buss Intel Analytics Dashboard Architecture Power BI SharePoint & CRM Mobility Solutions Custom Applications Business Process Application Integration Digital Strat Consulting Deploy 0365 On Premise Infrastructure Hybrid Cloud SAM Value Engagements MANAGED SERVICES Consulting Business Analysis Resourcing Architecture Services Project Management © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Transformation by Numbers 58% YoY Increase in the Number of Engagements New Customer wins through SAM 68% YoY Decrease in the Number of SAM Baselines 71% of Engagements were SAM Value Engagements 16 % - Cloud Ready SAM 30% - SQL Workload and Virtualisation 11 % - Mobile Device Management 12 % -Cybersecurity 2 % - Non-Production 43% of Add On Incentives were as a result of SAM engagements

7/3/2018 4:52 PM The Future © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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SAM SESSIONS TO GO SEE Wednesday, July 13 IS CLOUD SOLVING YOUR LICENSING HEADACHES? IDENTIFYING RISKS AND OPPORTUNITIES 1:00-2:00PM ROOM 707 Session ID: SAM08 SAM Q&A ROUNDTABLE: SAM PARTNER PROGRAM 1:00-2:00PM ROOM 712 Session ID: SAM11 BUILD NEW SERVICE OFFERINGS THROUGH MICROSOFT SAM MANAGED SERVICE 2:30-3:00PM ROOM 707 Session ID: SAM09 WORKSPACE ROUNDTABLE: PARTNER DEEP DIVE 2:30-3:00PM ROOM 712 Session ID: SAM12 BEYOND THE GAP: ENABLING CUSTOMERS WITH WORKSPACE DATA 4:00-5:00PM ROOM 707 Session ID: SAM03R DRIVING PARTNER PROFITABILITY AND CUSTOMER VALUE WITH MICROSOFT SAM 4:00-5:00PM ROOM 714B Session ID: SAM04 Wednesday, July 13

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