DYXnet ONE VC Service Overview (Version 20091215) <Name> <Title>

HD Video Conferencing Market & Benefits

Corporate usage is picking up Significant surge in demand since SARS in 2002 Catalyst factors include rising traveling-related costs (e.g., oil, air-ticket, hotel etc.), lower bandwidth cost and emergence of HD video technology Demand hits another high in 2008 because of contagious disease (e.g., H5N1, H1N1) and occurrence of financial tsunami Estimation by Frost & Sullivan in 2009: global video conferencing system market will reach US$5.7 billion by end of 2013

Benefits of HD Video Conferencing Reduce cost and risk related to traveling Users are finally willing to use VC instead of face-to-face meeting Higher resolution and larger screen enables much more convincing feeling of a real meeting See the change in body language More natural motion enhances confidence Improved voice quality enables better comprehension and free-flowing conversations Impose greater impact on the listeners Hear and feel the emotion Reduce risk & cost due to insurance and any kind of accident

Benefits (cont.) Enhance productivity & competitiveness Manage multiple teams and dispersed resource by higher resolution split-screen multi-site VC Display and demonstrate products with greater details and better color reproduction High resolution collaboration tool helps demonstrate your value, e.g., PowerPoint with high resolution which delivers your message more effectively

Benefits (cont.) Enabler for new unified collaboration applications & investment protection High resolution streaming of CEO / Executive speech to staff More engaging working relationship with co-workers by high resolution desktop VC High-def VC for auditorium environment Training, financial info sharing, product demonstration which requires better visual and audio details

Challenges & Requirements

Slow Return On Investment Internal Video Conferencing Limited usage and low utilization High investment in MCU equipment for multi-site VC Constrained by conference room with appropriate equipment External Video Conferencing Rely on expensive ISDN or less stable Internet network  Cannot fully realize the benefits!

Extend the benefits of video conferencing All employees desks Branch Offices Mobile workers Home workers Partners Customers Suppliers

End user expectations “I need …” To be able to join a multipoint conference, regardless of where I am, without requiring an expensive end-point device To be able to participate by listening, talking and sharing data To be able to see the participants and become involved in the meeting

Features of ONE VC Service

Multi-Point HD Video Conferencing A central virtual conferencing room for up to 20 users (or 19 users + 1 presentation channel) to meet face-to-face Increase work morale, efficiency and productivity Up to 1280x720p (HD) video quality for realistic feeling which promotes dedication to the meeting

Breaking the barriers – equipment type Compatible equipment includes: Windows PC with webcam Tandberg all video conferencing equipment (desktop, room, HD) Almost all H.323 VC equipment including Polycom, Sony etc. SIP video or audio-only equipment (e.g., SIP phone hardware or software)

Breaking the barriers – network connection Ways of interconnection Internet Broadband at home, hotel, wifi hotspot Dedicated Internet Access at office DYXnet MPLS Network At headquarter or other regional offices Internet DYXnet MPLS Network

Breaking the barriers – user experience Easy to join Click and Invite, Click and Join Video conference invite using email URL link Easy to use Firewall friendly Send/Receive content (e.g., PowerPoint)

Powerful Continuous presence Multiple layouts

Flexible Content support Multiple layouts with content

Special Technology to Ensure Video Quality Universal Port™ - supports any codec, any speed, any resolution and any layout on any port without loss of capacity or capability PacketSafe™ - ensures that packet loss anywhere on the network will have minimal impact on the quality of your conference and you stay connected Dynamic Jitter Buffering - increases in value depending on the performance of the network in order to minimize introduced latency ClearVision™ - magically transforms poor quality images, from standard and enhanced-definition endpoints, into 'near' high-definition clarity 720p H.264 codec – high fidelity & network efficiency Work best with DYXnet Internet Plus and ONE VPN Remote (SSL VPN) Services!

Suggested PC Accessories (USB) Webcam Logitech Webcam 905 Logitech QuickCam Pro 9000 Carl Zeiss lens with Autofocus Enhanced light & sound capturing Headset Logitech® ClearChat™ Pro USB Logitech® ClearChat™ PC Wireless Laser-tuned audio Noise canceling Desktop Speaker Phone ClearOne Chat Polycom Communicator

Service Charge Model Dedicated MCU Rental (contract-term) 6-port, 12-port or 20-port Choose dedicated Internet bandwidth (local & international) Unlimited usage within the contract period Customer has administration rights and enjoys more detailed features Short-term Virtual Room Rental (per purchase) 12-hour, 2-day or 1-week 3-port to 12-port Unlimited usage within the purchased time-slot

Summary of Benefits Features Benefits Multi-point Video Conference Improve productivity , efficiency and relationship management with external parties Allow access for VC through Internet and Windows PC Increase usage and better ROI Compatible with most VC equipment of various brands Investment protection and increase usage, leading to better ROI On-demand or monthly basis charging scheme Low initial investment and reserve cashflow High video quality Increase effectiveness of the meeting and realize benefits of VC Managed service by DYX Minimal administration cost on bandwidth, hardware and facility maintenance

Corporate Overview

Background Founded in 1999 by former senior management of PSINet HK Operating in Hong Kong (HQ), Mainland China, Taiwan, Singapore and Vietnam 400+ staff in 12 offices (plus 1,000+ staff in IP Call Centres) 6 IDCs (HK, BJ, SH, TP) & 4 IP Call Centres (BJ, SH, GZ) 37 cities with Network POPs in Asia with services covering 700 cities Serving over 6,500 MPLS VPN clients’ sites and hosting over 4,000 clients’ servers Over 2,500 enterprise clients across regions The only foreign JV in PRC has nationwide IP VPN / IP Call Centre / IDC licenses

International Certifications ISO 9001 since 2007 ISO 20000 since 2007 ~100% engineers with CCNA/CCDA/CCNP/CCIP/MCSE certifications 20%+ project managers with PMP/CPMP certifications Cisco EUC Specialized Partner since 2006 Cisco Premier Partner since 2006 Hong Kong SuperBrands 2005 Microsoft Certified Partner since 2002 Cisco Powered Network since 2000 Polycom Solution Partner since 2006 Nationwide IP VPN / IP Call Centre / IDC licenses in PRC

Awards 2009 The Best MPLS VPN Service Provider 2009 Outsourced Contact Centre of the Year (Inbound) 2009 Southern China Contact Centre of the Year (over 100 Seats) 2009 Off-shore Contact Centre of the Year 2009 China Best Outsourcing Contact Centre of the Year   Cisco FY2009 Q2 Best Contributor Award of UC 2008 – 2009 China Best Outsourcing Service Provider Top 50 Service Outsourcing Providers in China 2008 2008 Service Outsourcing Company in China (Top 50) 2008 Best Contact Centre in China 2008 Inbound Contact Centre of the Year (Off-shore) 2008 Outbound Contact Centre of the Year (Outsourced) 2008 Polycom Best Partner Award 2008 The Best Contact Centre in China (Outsourced)

Our Vision: FAST Combine Forward-thinking ICT strategies with world-class Technologies and Agile services to help customers and partners Synergize for business success. FAST Agility Synergy Technology Forward-thinking

DYXnet Business Empowerment Network <Note:Follow the animation, the speaker should list the elements of DYXnet Business Empowerment Network one by one first.> Global Network Infrastructure World-class ICT services International Business Partnership <Then, following with the elaboration:> DYXnet Business Empowerment Network This powerful architecture integrates strong foundation of robust infrastructure, extensive business partnerships and world-class ICT services. With DYXnet’s Business Empowerment Network, we deliver advanced ICT technologies to customers and partners throughout Greater China, while also bringing China’s many opportunities to our customers and partners around the world.

37 Point-of-Presences covers more than 700 cities in Asia Committed Service Level Agreement (SLA) quality Around-the-clock network monitoring, management and reporting Operate with Industry’s best-practices - ISO20000 and ISO9001

Network & Operation

World-class ICT Services

Industry Solutions Retail Logistic ONE VPN Retail - Network connectivity for shops Co-location – High availability for Retail Application Call Centre Outsourcing – Agent, CRM or Hotline Outsourcing IP Telephony – IP PBX for self-built hotline support internally ONE VC – multi-site HD VC accessibility with shops Logistic ONE VPN Enterprise / Corporate / Corporate Plus - Network connectivity for main office and branches ONE VPN Retail – Network connectivity for outpost and satellite offices ONE VC – Reduce the cost of overseas communications and business travel with multi-site HD video-conferencing

Industry Solutions Manufacturing Financial Services ONE VPN Enterprise / Corporate / Corporate Plus – Network connectivity for main office, branches and factories Internet Plus – Premium Internet access for PRC factories ONE VC – Reduce the cost of factory and office managers’ communications and business travel with multi-site HD video-conferencing Financial Services ONE VPN Retail – Network connectivity for shops Co-location – High availability for web content and application Content Distribution – Customers experience enhancement Content Distribution Plus – VIP customers experience enhancement ONE VC – Boost productivity and decision-making by hosting internal meetings between branch offices via HD video-conferencing

Industry Solutions Web Hosting Providers Online Game Providers Co-location – Facility management and business enablement Online Game Providers Clean Bandwidth – Business protection and continuity from network attack Call Centre Outsourcing – Agent, CRM or hotline outsourcing ONE VC – Strengthen your collaboration with regional distributors, business partners and suppliers using a low-cost HD video-conferencing system

International Business Partnership Cisco Premier Partner Cisco Express Unified Communications (EUC) Specialized Partner Microsoft Certified Partner Polycom Solution Partner Other Local Solutions Partners

Our Competitive Advantages The leading Greater China ICT Service Provider with over 10 years experience Professional and seasoned service team Solid experience in PRC with local expertise and strong Telco relationship Comprehensive and flexible solutions Competitive and flexible pricing scheme Flexible billing options

Thank You!