Utilities and Infrastructure Sector in the UAE R&D Department National Qualifications Authority, UAE October 2016

Among the top 10 countries UAE Vision 2021 Competitive knowledge economy (selected targets): Economy diversification Expansion of the private sector Emiratisation Target: Sustainable environment and infrastructure UAE Vision 2021 highlights the importance of infrastructure and aims for the UAE to be among the best in the world in the quality of airports, ports, road infrastructure and electricity. Leading telecommunications infrastructure will allow the UAE to become a forerunner in the provision of Smart services. Suitable housing should be provided to all eligible UAE nationals within a record timeframe to further improve the quality of life of the UAE citizens. Indicator 2012 results 2021 targets Networked readiness index (telecommunication & IT sectors) Rank 26 (2016 Report) Among the top 10 countries Quality of air transport infrastructure Rank 2 (2016-2017 Report) Rank 1 Quality of port infrastructure Rank 3 (2016-2017 Report) Quality of overall infrastructure (such as transportation, electricity and telephone lines) Rank 4 (2016-2017 Report)

Occupations and Careers Handbook for UAE Nationals From a range of national activity indicators, twelve (12) industry sectors were identified. About 20,000 UAE nationals enter the job market every year (Emirates National Development Programme (ENDP). The Handbook acts as an important reference for employment opportunities in the key sectors. No. Code Industry sector 1 A Government services and public administration 2 B Community, health and social services 3 C Business, administration and financial services 4 D Tourism, hospitality, retail and leisure services including personal care services 5 E Arts, culture and entertainment 6 F Education, learning and social development 7 G Building and construction, estates and assets development and management 8 H Utilities and infrastructure 9 I Energy resources – oil, natural gas, petrochemical, chemical and mining/quarrying 10 J Manufacturing 11 K Logistics and transport 12 L Agriculture, livestock and fishery Utilities and infrastructure Careers: Civil engineer Electrical engineer Electromechanical engineer Project engineer Electronics engineer Telecommunication engineer IT engineer Engineering manager Process technician Example employer Engineering companies, engineering consultancy companies, Urban Planning Council, Road Transport Authority, municipalities, quality assurance establishments, telecommunication companies From a range of national activity indicators, twelve (12) industry sectors were identified. The sectors were derived from information related to such activities as economic, social context, employment, and population size as well as synergies in the mix of occupational and vocational skills.

Recruitment of UAE graduates Recruitment of Top Graduates in the UAE – 2016 2016 Qudurat Wave III Main reason behind the choice of employer Salary expectations Employees’ expectations Graduates’ expectations 64% of companies hire people with the right attitude, versus the right degree; 57% of employers said their key challenge is “the lack of availability of talent with the necessary qualifications”; 0% of employers are interested in the ‘brand image’ of a job candidate’s university. Graduates believe in ‘the right qualification’ 26% of graduates see themselves as the CEO or general manager in 10 years.

Infrastructure and utilities Transport infrastructure: roadways, including highway and freeway systems, overpasses and bridges, etc. Factors contributing to the country’s attractive business environment: highly developed infrastructure strategic geographic location miscellaneous facilities offered by various industrial zones very low taxation easy access to energy sources efficient credit facilities The term infrastructure encompasses the physical facilities and systems that serve the public at large, including structures that facilitate transportation, communication and other essential daily processes.

Infrastructure and utilities Transport infrastructure: airports Abu Dhabi International Airport Awards (selected) ICAO Award for Training for Gulf Center for Aviation Studies Best Airport Marketing Team in Asia Best Airport in The Middle East Best Staff Service in the Middle East Airport Service Quality certification Dubai International Airport 6500 flights directly connect Dubai to the world every week Awards (selected) Government Excellence Award – Special Recognition for Customer Satisfaction World Travel Awards – Best Airport Middle East 10th Aviation Business Awards in Dubai, 2016 – Development of the Year award Condé Nast Traveller Readers’ Choice Awards Middle East – Favourite Airport for Layovers The term infrastructure encompasses the physical facilities and systems that serve the public at large, including structures that facilitate transportation, communication and other essential daily processes.

Infrastructure and utilities Transport infrastructure: ports, metro Free housing for UAE nationals Under development AED1 billion residential complex in Ajman AED128 million residential complex for employees of the Dubai Corporation for Ambulance Services in Warsan-3 Housing project for citizens in Al Taween area in the emirate of Fujairah Umm Al Quwain housing complex of 232 houses to be delivered by the final quarter of 2018 The government-sponsored Sheikh Zayed Housing Programme has approved AED383 million in loans and grants for 642 Emiratis eligible for housing subsidies. The term infrastructure encompasses the physical facilities and systems that serve the public at large, including structures that facilitate transportation, communication and other essential daily processes.

Infrastructure and utilities

Infrastructure and utilities Information and Communication Technology (ICT) infrastructure

Infrastructure and utilities New infrastructure projects in the emirate of Abu Dhabi On October 16, 2016, the Abu Dhabi Executive Council approved nearly Dh6 billion worth of development projects in the emirate of Abu Dhabi. These include: a Dh1bn construction package for a business district project in Madinat Zayed a Dh687 million residential project in Al Hayer, near Al Ain new roads new electricity substations The Madinat Zayed project, originally known as Abu Dhabi’s Capital District, will include: The Al Zahiyah infrastructure project that includes redesigning Al Firdous and 10th streets Housing loans for Emiratis Residential and business district development, new schools, extensive improvements to roads and other infrastructure Stalled infrastructure projects in Abu Dhabi 131-kilometre Abu Dhabi metro light rail system Positive effect of infrastructure spending infrastructure: roads, facilities networks and power supply to 704 commercial lots "multi-modal" public transport system Madinat Zayed will house 300,000 people and 325,000 workers. Office vacancy rates in the areas of the Central Business District (CBD) of Dubai, which are close to the metro, stands at 17% while in Business Bay where most of the office stock is away from the metro station, it stands at more than 40%. In areas such as Jumeirah Lake Towers (JLT), apartments within walking distance of the metro sell or rent for a premium of around 10 to 15%.

Qualifications endorsed by NQA 105 endorsed qualifications (as of August 2016) Industry sector Sub- sector code Sub-sector Utilities and infrastructure H10 Communications H20 Engineering services