VALUE ADDITION IN MYGOV People Government Technology MyGov Citizen Army VALUE ADDITION IN MYGOV Rishav Gupta Ministry of Power

MyGov Review App downloads merely 5 lakhs; Active users even lesser Poor website rank Active users even lesser People want to contribute - Wikipedia Quora Model of MyGov - Society benefits - User Satisfaction Problem Proposed Principle Proposed Model Implementation

Analysis of Poor Participation User unsure that efforts will be seen by Govt. Doubt that anyone else making such efforts No drive to participate as no instant rewards Problem Proposed Principle Proposed Model Implementation

Proposed Principle Gamification: Application of ‘typical elements of game playing’ to an activity in order to increase engagement with a product Rules of the Game Scoring System Elements of a Game Competition Leader-board Problem Proposed Principle Proposed Model Implementation

Proposed Model Citizen Army CAPS Score Star Rating Participants of MyGov to form a Citizen Army CAPS Score Citizen Army Participation and Service (CAPS) Score, a point system; Star Rating Stars for high CAPS scores; sharable across Social Media; point of prestige Problem Proposed Principle Proposed Model Implementation

THE BIG IDEA In the modified MyGov, aim for a user is to - move up in the hierarchy of Citizen Army - by participation in governance - thereby increasing the CAPS score - and striving to attain the highest Star Rating

Phase 1 CAPS for Participation in MyGov Participation in MyGov tasks like logo design Contribution to Policy Feedback or Discussions Significantly more CAPS for quality inputs: e.g. if user inputs included in policy framework Problem Proposed Principle Proposed Model Implementation

My CAPS Score: 500 CAPS: 20 CAPS: 10 CAPS: 15 CAPS: 10 CAPS: 15 CAPS: 20

Phase 2 CAPS for Citizens’ Participation in Direct Governance Only after Phase 1 completion Integration of State Governments and District Administrations with MyGov Designation of MyGov Nodal Officers at each tier of Govt. (Centre, State and District Administration) Problem Proposed Principle Proposed Model Implementation

Citizen Reporting A dysfunctional school near Bangalore CITIZEN ARMY CAPS : 100 CAPS : 110 Congratulations !!! You have been awarded 10 Points for your awareness. Well Done!! Click a Geo Tagged Photo Report to Administration My Rating : A dysfunctional school near Bangalore

Participation in Government Initiatives CITIZEN ARMY CAPS : 300 CAPS : 200 Congratulations !!! You have been awarded 100 Points for your public service. Well Done!! Swachh Bharat Campaign Upload QR Code to get CAPS points Scan QR Code Corresponding District level MyGov Nodal Officer generates QR Code for the event My Rating :

THANK YOU Future generations would come up with more creative ways to use the new MyGov Platform