4.00 Explain the organization and structure of a hospitality business.

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Presentation transcript:

4.00 Explain the organization and structure of a hospitality business. 4.05 Explain the role safety plays in the workplace.

Safety vs. Emergencies Safety actions taken to prevent accidents and emergencies. Accident is an unexpected event caused by carelessness or ignorance that results in harm to people or property. Emergency is an unforeseen event that can cause harm to people and property.

Safety vs. Emergency Safety procedures: everything done to prevent an accident or emergency. Food safety and sanitation Security Safe operations of equipment Emergency procedures: everything done to respond to an emergency that has already occurred Fire alarms Building evacuations First aids

The Role of Government Pass laws and regulations to make sure that all businesses follow a minimum of safety and health procedures Occupational Safety and Health Act (OSH Act) pg 442-443 Established OSHA- responsible for… The Right-to-know pg 443 Building Codes Health Inspections Liquor Licenses

Safety and Accident Prevention Causes of Accidents Poor accident prevention plan Employee lack of knowledge and skills Employee negligence Employee fatigue

Prevention Programs Rules and Policies Safety Training Compliance pg 447 Goal should be 100% compliance Cover following rules General safety rules Specific job-related safety Safety attitude Safety Inspections

Employee Responsibility Have a responsibility because they effect other employees and guests Be alert for possible hazards Two major causes of accidents are: Negligence pg 449 Fatigue pg 449

Emergency Action Plans A detailed, usually written, plan that describes what to do in case of an emergency. Also called emergency response plan Emergency manual Reporting Emergency Coordinator Pg 452

Emergency Action Plans Alarms Rescue and Medical Duties Protecting Essential Records Evacuation Plans The orderly movement of people out of a dangerous location.

Evacuation Plans Cover six elements: Conditions Chain of Command Routes and exits People with Special Needs Shutdown Duties Accounting for Employees and Guests

Minor vs. Major Emergencies Minor: one that does not require the help of an expert. Small fire pg 458 Minor Injury Major: An emergency that requires professional help or is life-threatening. Fire Disasters Medical Emergencies CPR First Aid EMS/EMT