BUSINESS PROCESSES MAP Plant process maps Review Date:- Valid Until Date:- Originator:- BUSINESS PROCESSES MAP Business Planning and Review C U S T O M E R - Q I N C U S T O M E R - A I F N REALISATION PROCESSES Manage Customers Project management Manufacture the Product Change Management Logistic management Manufacture SUPPORT ACTIVITIES Manage Suppliers Information Systems E, H & S Document Control Finance Maintenance Services Human Resources Control of Non Conforming Material MEASUREMENT CONFORMITY AND IMPROVEMENT Corrective Action Improvement Laboratory Requirements Internal Audits

Change management Return to process map With What With Who Inputs (Materials and equipment used by the process) (Human resources e.g individuals who perform process steps) Tool / piece order Feasibility documents F073 & F144 Change Note F074 Customer Approval Process audit Management approval Process engineering Logistics Production Quality Planning Finance Purchase Customer Management team Change coordinator Customer specific requirements Inputs Process Outputs Internal driven change Change management Controlled change to the product or process Customer driven change Procedure 4.3 Change control work instruction Return to process map Amount of changes open Amount of changes over due APQP, PPAP or equivalent Customer specific requirements (Methods, procedures, techniques used by the process) (Measurement of process effectiveness.) How Measure