(Support Services for Senior Citizens/Care-Givers) PROJECT VISHRAM (Support Services for Senior Citizens/Care-Givers) At doorsteps.. Powered by App for Relationship Managers (RMs) RMs identify needs and facilitates through Apps / Tel Nos. of Multiple Service providers of the Locality Wednesday, July 04, 2018

What is it? It is an Assisted Living option & Not for Emergency Services, Not a substitute for old age retirement homes, and Geriatric Wards of Hospitals . Wednesday, July 04, 2018

THE CHALLENGE Elderly cherish independence wish to manage own affairs in known surroundings remaining integrated in society instead of being shifted to isolated habitats. Growing nos. of the Elderly with no support or limited resources. THE CHALLENGE Wednesday, July 04, 2018

SERVICES ENABLED THROUGH Multiple Relationship Managers (RMs) Working from home & connecting Elderly/Care Givers with Service Providers (SPs) With Smart Phones & Telephone Wednesday, July 04, 2018

BENEFITS FOR Senior Citizens: A cost effective option in familiar surroundings. Family members away from Home: Happy that loved ones have some local support. Care Givers & Others: Access to a range of services (medical & non medical) monitored by RMs. Wednesday, July 04, 2018

Service Providers (SPs) of the locality – existing infrastructure SERVICE DELIVERY Cost Effective Service Providers (SPs) of the locality – existing infrastructure Wednesday, July 04, 2018

SERVICES MEDICAL Not for Emergencies a) Doctor b) Home Nurses on ‘Call’    c) Paramedics d) BP check   e) Ambulance f) Lab tests at home g) Tele Medicine Services Cont’d…… Wednesday, July 04, 2018

NON-MEDICAL Services Cont’d.. g) Cooked Food h) Grocery/vegetables i) House keeping j) Maintenance & Repairs Services Cont’d…… Wednesday, July 04, 2018

l) Shopping assistance m) Taxi or Auto with helper Services Cont’d.. k) Banking l) Shopping assistance m) Taxi or Auto with helper n) Any other identified needs Wednesday, July 04, 2018

Membership 1) Elder/Caregiver/Family Member (End User-EU) fills Application Form 2) EU pays Registration Fee, Fully Refundable Deposit for services to be availed and an Annual Membership fee from 2nd Year onwards 3) Admin/RM would have the money collected from EUs deposited into a Bank Account and Balance monitored. 4) EUs need to send slips/message or phone call during working hours to a central No – mentioning the Need 5) Membership can be discontinued by Management or EU with a month’s notice. 6) Vishram could increase the range of services based on the need. Wednesday, July 04, 2018

ACTION BY RELATIONSHIP MANAGERs (RMs) RM at home receives a request from Elder/ Caregiver (End User –EU) during working hours. RM understands the need of the EU Sees the profile of the EU and decides on the appropriate Service Provider (SP) Informs the EU of the costs involved. Informs the SP to have the service executed Checks with the EU on completion Makes payment to the SP on behalf of EU. Gives a rating of the Member & Service Provider Wednesday, July 04, 2018

Vishram would help the Elderly/Care Giver through RMs working from home using preloaded Smartphones to arrange and monitor : a) Lab / Blood Tests at home b) Home Visit by Dr./Trained Nurse/Physiotherapist c) Video chat with Dr. d) Monthly Grocery e) Electrician / Plumber / f) /Arrange Food g) Multiple services etc. Wednesday, July 04, 2018

COVERAGE The coverage of each unit would be within a radius of 3 to 5 kms . Networking between units would help in the optimum utilization of resources. Wednesday, July 04, 2018

STAGES OF IMPLEMENTATION Initial trials would be at Jal Vayu Vihar, Kammanahalli, Bangalore, India and surroundings linking multiple members (EUs) to multiple RMs who could connect with any of the multiple Service Providers (SPs) of the area. More units would be started in stages at other locations. Wednesday, July 04, 2018

NETWORK OF UNITS Each unit would be restricted to about 300 members and assisted by any one of the 10 RMs to ensure quality services at reasonable costs Unit 1 Unit 2 Unit 3 Unit 4 Unit 5 Unit 6

Payments Payments for services are made by RMs through existing payment Gateways linked to the individual accounts of End Users (EUs) and managed by the App. The balances in each EUs account is monitored and top ups made. The costs for the services availed are paid by RMs & deducted from the EU’s account Wednesday, July 04, 2018

SPONSORS Sponsors could pay for those who cannot afford. Wednesday, July 04, 2018

FINANCIALS Service providers would benefit from an increase in customer base and encouraged to support Vishram as a part of their CSR Payments for services are made by RMs through payment Gateways linked to the individual accounts of members managed by the App Wednesday, July 04, 2018

INTRODUCTORY TRIAL OFFER An introductory trial offer would be available for the user and service provider.

MEMBERSHIP Membership is open to any individual / care giver / sponsor. Group Discount rates for Elders would be attempted. Could be terminated by the member or the management with 30 days notice. Wednesday, July 04, 2018

PARTNERS IN THE VENTURE Ashvasan is a voluntary service organization started in 1993 to reach the aged and lonely with 7 centers in Bangalore http://www.ashvasan.org  FRIENDS OUTLET' started in Feb 2011 is a Socio Economic Community Project with the objective of empowering and including Persons with different abilities in residential complexes. http://friendsoutlet.weebly.com Technology Partner: www.mindtree.com/Mindtree is a global information technology consulting firm specializing in corporate IT services and solutions for App development Wednesday, July 04, 2018

PROJECT VISHRAM Email id: thomsv@gmail.com http://friendsoutlet.weebly.com/project-vishram.html ‘FRIENDS OUTLET’ 5, Shopping Complex , Jal Vayu Vihar, Kammanahalli, Bangalore 560 043 Wednesday, July 04, 2018