PREVIEW

MYTHS PREVIEW Empowerment Fairness The Jerk Boss The Difficult Confrontation The Natural Leader The HR Police Time PREVIEW

EMPOWERMENT Without guidance, support, coaching PREVIEW

EMPOWERMENT Without guidance, support, coaching PREVIEW IS NEGLECT!

FAIRNESS There is nothing fair about treating everyone the same! PREVIEW

THE JERK BOSS A soft-pedaling boss becomes a jerk boss when: PREVIEW

THE JERK BOSS PREVIEW A soft-pedaling boss becomes a jerk boss when: Things go wrong because of lack of direction

THE JERK BOSS PREVIEW A soft-pedaling boss becomes a jerk boss when: Things go wrong because of lack of direction AND… The boss reacts with undue force

JERK BOSSES PREVIEW Don’t keep track of the details Bonus Video: The Five Common Jerk Boss Scenarios

JERK BOSSES PREVIEW Don’t keep track of the details Pretend employees have decision-making power PREVIEW Bonus Video: The Five Common Jerk Boss Scenarios

JERK BOSSES PREVIEW Don’t keep track of the details Pretend employees have decision-making power Let small problems slide PREVIEW Bonus Video: The Five Common Jerk Boss Scenarios

JERK BOSSES PREVIEW Don’t keep track of the details Pretend employees have decision-making power Let small problems slide Build rapport on false terrain PREVIEW Bonus Video: The Five Common Jerk Boss Scenarios

JERK BOSSES PREVIEW Don’t keep track of the details Pretend employees have decision-making power Let small problems slide Build rapport on false terrain Are hands off PREVIEW Bonus Video: The Five Common Jerk Boss Scenarios

STRONG MANAGERS Keep track of what’s going on PREVIEW

STRONG MANAGERS PREVIEW Keep track of what’s going on Stop pretending things are up to people when they’re not PREVIEW

STRONG MANAGERS PREVIEW Keep track of what’s going on Stop pretending things are up to people when they’re not Solve small problems before they turn into big problems PREVIEW

STRONG MANAGERS PREVIEW Keep track of what’s going on Stop pretending things are up to people when they’re not Solve small problems before they turn into big problems Build rapport with people on authentic terrain PREVIEW

THE DIFFICULT CONFRONTATION Hands-off management makes confrontations inevitable PREVIEW

THE NATURAL LEADER Hands-on supervision is more important PREVIEW

THE NATURAL LEADER PREVIEW Hands-on supervision is more important Hands-on is strong management PREVIEW

THE HR POLICE HR is on your side! PREVIEW

TIME You don’t have time NOT to manage PREVIEW

TIME PREVIEW You don’t have time NOT to manage You can’t afford NOT to manage PREVIEW

FIGHTING THE UNDERMANAGEMENT EPIDEMIC Establish one-on-one time to talk about the work PREVIEW

FIGHTING THE UNDERMANAGEMENT EPIDEMIC Establish one-on-one time to talk about the work Talk like a coach PREVIEW

FIGHTING THE UNDERMANAGEMENT EPIDEMIC Establish one-on-one time to talk about the work Talk like a coach Make accountability a process - NOT A SLOGAN! PREVIEW

FIGHTING THE UNDERMANAGEMENT EPIDEMIC Establish one-on-one time to talk about the work Talk like a coach Make accountability a process - NOT A SLOGAN! Deal with low performers PREVIEW