Chapter 10 Managing Anxiety and Delivering Your Speech Copyright © 2014, 2011, 2008 Pearson Education, Inc. All Rights Reserved.

Managing Speech Anxiety Speech Anxiety—a multisystem response that creates a combination of biochemical changes in the body in a communication situation. Fear of speaking before an audience. Communication Apprehension—the most severe form of speech anxiety; an anxiety syndrome associated with either real or anticipated communication with another person or persons. How do you feel when you are anxious? Photo from chapter 10 page 256 © Cleve Bryant/PhotoEdit Inc. Copyright © 2014, 2011, 2008 Pearson Education, Inc. All Rights Reserved.

Symptoms of Speech Anxiety Quivering, too soft, monotone, too fast, nonemphatic Voice Stammering, halting, awkward pauses, hunting for words, speech blocks Fluency Breathing heavily, clearing throat, swallowing repeatedly Mouth and throat No eye contact, rolling eyes, tense facial muscles, grimaces, twitches Facial expressions Rigid and tense, waving hands Arms and hands Swaying, pacing, shuffling feet, weight shifts Body movement Feeling too warm, too much saliva, dry mouth, butterflies in the stomach Nonvisible symptoms Adapted from “A. Mulac and A.R. Sherman, “Behavior Assessment of Speech Anxiety,” Quarterly Journal of Speech 60,2 (April 1974): 138 Copyright © 2014, 2011, 2008 Pearson Education, Inc. All Rights Reserved.

What do you think causes speech anxiety? Discussion Question What do you think causes speech anxiety? Copyright © 2014, 2011, 2008 Pearson Education, Inc. All Rights Reserved.

What advice would you give to a friend with speech anxiety?

Treating Speech Anxiety Select a topic you enjoy and know something about. Be prepared. Know the content. Be confident. Visualize success. Systematic desensitization. Practice. Take a breath before you start. Look at the audience. Look for friendly faces. Copyright © 2014, 2011, 2008 Pearson Education, Inc. All Rights Reserved.

Extemporaneous Delivery Methods of Delivery Impromptu Delivery Manuscript Delivery Memorized Delivery Extemporaneous Delivery Copyright © 2014, 2011, 2008 Pearson Education, Inc. All Rights Reserved.

Vocal and Physical Aspects of Delivery Vocal Aspects Vocal Quality Overall impression a speaker’s voice makes on his or her listeners. Intelligibility Vocal volume, distinctiveness of sound, clarity of pronunciation, articulation, and stress placed on delivery Vocal Variety Variations in rate, force, and pitch Copyright © 2014, 2011, 2008 Pearson Education, Inc. All Rights Reserved.

Aspects (Continued) Physical Aspects Personal appearance How should you dress for a speech? Body movement Facial expressions Eye contact Copyright © 2014, 2011, 2008 Pearson Education, Inc. All Rights Reserved.

Types of Presentational Aids Computer-Generated Images Video and Digitized Video Clips Real Objects Models Photographs, Drawings, and Diagrams Copyright © 2014, 2011, 2008 Pearson Education, Inc. All Rights Reserved.

Activity: Impromptu Speaking

Chapter 10 Copyright © 2014, 2011, 2008 Pearson Education, Inc. All Rights Reserved.