Motivation Taylor’s Scientific Management Theory Elton Mayo – Hawthorne Experiment Aims: - Identify elements of each theory - develop critique of each theory - identify effectiveness of each theory
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Taylor Theory of Scientific Management (1911) Specialisation & division of labour Tight management control Piece-rate payment Money is sole motivator Mass production
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Elton Mayo – Hawthorne Experiments Importance of human relations Recognition, belonging & security Work is a group-based activity Managers must communicate with informal groups Increases in output are due to greater communication & improved relations in informal groups