Evaluating and monitoring creative outcomes Stephen Plunkett University of the West of Scotland Stephen.Plunkett@uws.ac.uk Graeme Reekie Wren & Greyhound info@wrenandgreyhound.co.uk
Why is Monitoring and Evaluation Important? Service Driven & Needs Led Person Centred & Outcomes Focused Self-directed support is about change. Service providers will work in new ways, and perhaps develop new processes, procedures and “cultures”. Service users and families will aim to achieve goals as well as meet needs.
Self Directed Support and Accountability The Public Service Users and Families / Carers Voluntary and Private Agencies Statutory Services
Challenges Does the monitoring or evaluation model “fit” with the process which is occurring? Who are the Stakeholders? How best to gather, analyse and interpret information?
Common elements of evaluation 1. Purpose Proving Improving
Common elements of evaluation 2. Focus Monitoring Evaluating
Common elements of evaluation 3. Measures Tangible Intangible
Common trends From To Proving Improving Monitor Evaluate Inputs, outputs Outcomes Passive clients Engaged participants
Group Exercise Exploring monitoring and evaluation in a real life SDS context. Please read and discuss the case study: What outcomes can we identify? How could we identify whether the outcomes are being achieved?