Maximo SaaS Licensing Model Simplified SaaS licensing model Increased user type flexibility (casual, occasional, light-use, end users) Aligns with SCCD license model The SaaS version will have the following user license types: Authorized User – a standard “full user” where each user is named Concurrent User – “full user” entitlement that sets the number of people who can be accessing the system at any given time Self Service Users – free, just like on-prem. No entitlement required, allows create/view of SSR and Desktop Req’s

Business Case Packaging & Pricing IBM Maximo Asset Management (SaaS) Part # Product Name List Price (USD) D1338LL Maximo Asset Management (Saas) Authorized User -- same metric as on- premise pricing – end users are no charge. $159 per user per month D133ALL Maximo Asset Management (Saas) Authorized User – Overage $191 per user per month D132RLL Maximo Asset Management (Saas ) Concurrent User -- same metric as on- premise pricing the maximum number of users who will be logged onto the system. End user are no charge. $477 per concurrent user per month D1331LL Maximo Asset Management (Saas ) Concurrent User - Overage $573 per concurrent user per month D133BLL Maximo Asset Management (Saas Non-production Instance - one non-production instance is included with the base subscription – this is for additional non-production instances. Will support 30 concurrent users. $3,300 per instance per month D133DLL Maximo Asset Management (Saas ) Non-production Capacity Add-on Instance - the base non-production instance supports 30 concurrent users, this option adds increment of 30 concurrent users. D1332LL Maximo Asset Management (Saas) Scheduler Authorized User – optional, adds the ability to use Scheduler to the base subscription $40 per authorized user per month D1337LL Maximo Asset Management (Saas) Scheduler Authorized User - Overage – optional, adds the ability to use Scheduler to the base subscription $48 per authorized user per month Service Level Agreement – an optional, but no additional charge, availability SLA for 99.8% availability exclusive of planned downtime. No additional charge There are no S&S parts for Saas Part numbers Note: Available on Passport Advantage only; This is a subscription service, so there are no S&S part numbers.

Pricing, Quoting, and Discounting Differs From Perpetual Model PPA only, no FCT Pricing SaaS is a subscription service, so there are no S&S parts SaaS does not generate any points SaaS does NOT have different band prices Band BL-J, Academic and Government all have the same price Part-level volume pricing and flexible payment options offer more value than the banded prices and discounts, and the variable cost model of SaaS won’t allow for extra PA entitled price differences Quoting Maximo (SaaS) has a SQO Level 0 approver before routing to pricing to validate configuration, ability to provision, and assure deal profitability (≈30 named users) Discounting Maximo SaaS has real variable costs for delivering the service, which determines the level of discount that can profitably be given In general, the level of discounting that can be given will be minimal close to the minimum number of users, but grows as the deal becomes larger

The Guided Selling Tool (GST) A rules-based product centric configuration interface that guides sellers through the offering details to create a valid configuration for a quote. Runs within SQO (IBM's Software Quote Order system) and is used in place of the basic SQO configurator (a part number / list based input.) Leverages IBM Sterling Configure, Price, Quote (CPQ) software. Provides a User-friendly interface, logical tabbed layout Includes on-screen product information and guidance Automatically selects mandatory parts Prevents invalid configurations Handles pre-req/co-req and threshold conditions Delivers faster quote processing by eliminating error prone manual steps Lays foundation for reducing Level 0 review over time

Maximo Asset Management – SaaS Compensation Summary New / Incremental Maximo SaaS contracts flow up-front credit equal to 2X Annual Contract Value (ACV) Credit will be included in the commissionable achievement two months following signing There will be no credit for renewals/extensions at the original ACV rate If the renewal is at a higher ACV rate than the original contract, the credit will be calculated as 2X the difference between the original ACV and the new ACV Maximo SaaS on PPA only Examples: A customer signs a 36 month order for 50 named users in April Total Contract Value is $286,200 ($159 X 50 users X 36 months) Annual Contract Value is $95,400 ($286,200 TCV divided by 3) 2X ACV for commission/quota purposes is $190,800 ($95,400 X 2) Commission payout/CREV flows to FMS in June The customer adds 25 named users in year 2 of the contract New ACV will be $143,100 ($159 X 75 X 12) The difference in new ACV and original ACV is $47,700 ($143,100 - $95,400) 2X ACV for commission/quota on the difference is $95,400 ( $47,700 X 2) 4 4 4 4

C&SI Business Partners BPs (VADs and VARs) can offer the Maximo SaaS solution under the Software Value Plus (SVP) program The end customer holds the subscription and accepts the SaaS TOU The VAD Processes quotes and orders via the Partner Guided Selling Tool/PPA The financial benefits a VAD receives and shares with the resellers are: Base discount of 10% SaaS Instant Rebate: 5% for I&A and 15% for GB The SaaS Instant Rebate is only paid on subscription, daily and on-demand parts. VAD Back End Rebate: 3% to 4% Each geo has a VAD compensation document