Surviving accelerated change in technology The Effective Enterprise Surviving accelerated change in technology Tony J Winter, Chief Technology Officer @ QAD September 2017

Safe Harbor QAD Technology Vision This presentation includes forward-looking statements about QAD and its business. These statements are subject to risks and uncertainties that may cause actual results and events to differ materially. These risks and uncertainties are detailed in QAD’s SEC filings, including the company's latest Annual Report on Form 10-K dated April 7, 2017 and in particular the section titled “Risk Factors” therein and other periodic reports the company files with the Securities and Exchange Commission thereafter. This presentation contains certain references to financial measures that have been adjusted to exclude certain expenses and other specified items. These financial measures differ from comparable measures calculated and presented in accordance with accounting principles generally accepted in the United States of America (“GAAP”) in that they exclude unusual or non-recurring charges, losses, credits or gains. This presentation identifies the specific items excluded from the comparable GAAP financial measure in the calculation of each non-GAAP financial measure. Management believes that financial presentations excluding the impact of these items provide useful supplemental information that is important to a proper understanding of the Company’s business results by investors. These presentations should not be viewed as a substitute for results determined in accordance with GAAP, nor are they necessarily comparable to non-GAAP financial measures presented by other companies. The following is intended to outline QAD’s general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, functional capabilities, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functional capabilities described for QAD’s products remains at the sole discretion of QAD. QAD undertakes no obligation to update forward-looking statements.

Why Care About Technology? QAD Technology Vision Why Care About Technology? Consumer influence Growing up with change New competitors

Manufacturers’ Attention & Focus QAD Technology Vision Manufacturers’ Attention & Focus Industry Transformation Smart Manufacturing Geopolitical Events Global Economy

Why Care About Technology? QAD Technology Vision Why Care About Technology? “How did you go bankrupt?"  Two ways. Gradually, then suddenly.” [Ernest Hemingway,  The Sun Also Rises] Technology Exploitation Awareness Unimportance Amazement Time

Manufacturing Technologies QAD Technology Vision Manufacturing Technologies Automation Cybersecurity Digital Twin Edge Computing Additive Manufacturing Analytics Cloud Industrial IoT Augmented Reality Artificial Intelligence Mobile Integration Machine Learning Blockchain Robots

Balancing technology and customer value

Technology Introduction @ QAD QAD Technology Vision Technology Introduction @ QAD Evaluate technology innovation Tech trends Competition Industry / Analysts Customer use cases Provide education Brainstorm internal & external See technology white paper Monitor & Evaluate

Technology Introduction @ QAD QAD Technology Vision Technology Introduction @ QAD Productize Innovate Educate & Ideate Monitor & Evaluate Educate / Ideate: Whitepapers Creative use cases Educate Thought leadership Customer interest Build awareness Innovate Market opportunity Build/buy/partner Build case studies Customers references Define path to the Enterprise Platform Productize Build or acquire Align with existing technology, architecture & QAD Enterprise Platform Product integration Launch/train/scale

Technology Status @ QAD QAD Technology Vision Technology Status @ QAD Educate / Ideate Blockchain Edge Computing Additive Manufacturing Artificial Intelligence Robots Augmented Reality Productize Analytics Automation Integration Cloud Mobile Cybersecurity Innovate Machine Learning Industrial IoT Digital Twin Data Lake

A New Way Forward QAD Technology Vision Fit: Today & Tomorrow Original Slide Content: Fit Today Tomorrow Agility Customizations are an unnecessary trade off Speed Time to benefit Rapid Response to change Cost Ecosystem ------------------------------------------------------------------------- Notes: Animation? Fit – Today, Tomorrow, Agility Speed - Time to benefit, Rapid Response to change Cost - Ecosystem Fit: Today & Tomorrow Speed to Benefit Lower Cost Ecosystem

Technology & Best Practices QAD Technology Vision Technology & Best Practices User Experience Enterprise Platform Best Practice Processes Rapid Agile Effective + + =

QAD Enterprise Platform QAD Technology Vision QAD Enterprise Platform Productize Analytics Automation Integration Cloud Mobile Cybersecurity

QAD Enterprise Platform - Vision QAD Technology Vision QAD Enterprise Platform - Vision Death Cycle of ERP Change in the environment Manual processes / workarounds Growing gap between ERP and needs Errors / no single version of the truth / trust in system erodes ERP selection project Exponential Change Technology Time Agile Business Process 1 2 3 DEVELOPERS SERVICES PARTNERS CUSTOMERS Exploit QAD Ecosystem

QAD Enterprise Platform - Features QAD Technology Vision QAD Enterprise Platform - Features Security Personalization Collaboration Attachments Browses Web UI & Mobile Visual Screen Extension Embedded Analytics Report Creator Over 100 new platform features to be delivered in Santa Rosa 2

Demo – QAD Platform

Technology Status @ QAD QAD Technology Vision Technology Status @ QAD Educate / Ideate Blockchain Edge Computing Additive Manufacturing Artificial Intelligence Robots Augmented Reality Productize Analytics Automation Integration Cloud Mobile Cybersecurity Innovate Machine Learning Industrial IoT Digital Twin Data Lake

Technology Status @ QAD QAD Technology Vision Technology Status @ QAD Educate / Ideate Blockchain Edge Computing Additive Manufacturing Artificial Intelligence Robots Augmented Reality Productize Analytics Automation Integration Cloud Mobile Cybersecurity Innovate Machine Learning Industrial IoT Digital Twin Data Lake

Technology Definitions QAD Technology Vision Technology Definitions Machine Learning Industrial IoT Digital Twin Data Lake “A data lake is a storage repository that holds a vast amount of raw data in its native format, including structured, semi-structured, and unstructured data. The data structure and requirements are not defined until the data is needed.”

Technology Definitions QAD Technology Vision Technology Definitions Machine Learning Industrial IoT Digital Twin Data Lake “A network of dedicated cyber-physical systems that contain embedded technology to sense or interact with their internal state or the external environment. Can be internal or external to an enterprise.”

Technology Definitions QAD Technology Vision Technology Definitions Machine Learning Industrial IoT Digital Twin Data Lake “A digital twin is a dynamic digital representation of an industrial asset, that enables companies to better understand and predict the performance of their machines and find new revenue streams, and change the way their business operates.” [Source GE]

Technology Definitions QAD Technology Vision Technology Definitions Machine Learning Industrial IoT Digital Twin Data Lake “Machine learning is a type of artificial intelligence (AI) that allows software applications to become more accurate in predicting outcomes without being explicitly programmed.”

Bringing it all together: A future scenario QAD Technology Vision Bringing it all together: A future scenario Two auto manufacturing companies Both had a problems in their products causing life threatening failures Both require a safety recall and risk bankruptcy How QAD products saved QMI Inc

QMI Inc QAD Technology Vision Data Lake Industrial IoT Digital Twin Machine Learning Industrial IoT Digital Twin Data Lake

QMI Inc QAD Technology Vision Data Lake Industrial IoT Digital Twin Machine Learning Industrial IoT Digital Twin Data Lake

QMI Inc QAD Technology Vision Data Lake Industrial IoT Digital Twin Machine Learning Industrial IoT Digital Twin Data Lake

75% QMI Inc Mobile QAD Technology Vision Edge Computing Data Lake Machine Learning Industrial IoT Digital Twin Data Lake

75% QMI Inc Mobile QAD Technology Vision Edge Computing Data Lake Machine Learning Industrial IoT Digital Twin Data Lake

75% QMI Inc Mobile QAD Technology Vision Edge Computing Data Lake Machine Learning Industrial IoT Digital Twin Data Lake

75% QMI Inc Mobile QAD Technology Vision Edge Computing Data Lake Machine Learning Industrial IoT Digital Twin Data Lake

Technology Plans Strategy QAD Technology Vision Machine Learning Industrial IoT Digital Twin Data Lake Data Lake Strategy Core to QAD and required for many future capabilities Embedded data lake for customer use and evolve use-cases over time (become center of the universe) Integrate to a customers existing data lake (play friendly with others) Support high scalability and performance

Technology Plans Strategy QAD Technology Vision Machine Learning Industrial IoT Digital Twin Data Lake Industrial IoT Strategy Use Automation Solutions (AS) to support ad- hoc IoT integration Focus on capturing data, including IoT data, within the enterprise (i.e. shop floor) Monitor external to the enterprise IoT use- cases to identify partner or integration opportunities

Technology Plans Strategy QAD Technology Vision Machine Learning Industrial IoT Digital Twin Data Lake Digital Twin Strategy Core to QAD’s data strategy Leverage data lake as a hub for storing unstructured information related to a product (unique asset ID) Export asset specific data from ERP, EAM, AS and other sources Provide ad-hoc visualizations of asset data Manage serialized items at scale

Technology Plans Strategy QAD Technology Vision Machine Learning Industrial IoT Digital Twin Data Lake Machine Learning Strategy Monitor industry - technology is key to QAD’s future effectiveness (was very big in 2017) Work with partners and technology providers in technology space Educate workforce Provide embedded solution for product use

Technology Status @ QAD QAD Technology Vision Technology Status @ QAD Educate / Ideate Blockchain Edge Computing Additive Manufacturing Artificial Intelligence Robots Augmented Reality Productize Analytics Automation Integration Cloud Mobile Cybersecurity Innovate Machine Learning Industrial IoT Digital Twin Data Lake

Technology Status @ QAD QAD Technology Vision Technology Status @ QAD Productize Analytics Automation Integration Cloud Mobile Cybersecurity Innovate Machine Learning Industrial IoT Digital Twin Data Lake Educate / Ideate Edge Computing Artificial Intelligence Blockchain Augmented Reality Additive Manufacturing Robots

Technology Definitions QAD Technology Vision Technology Definitions Blockchain “A shared, distributed, ledger that stores a registry of assets and transactions that can be updated, peer-to-peer, without the need for a centralized authority to record and validate the transaction” Augmented Reality Additive Manufacturing

Blockchain: What problems does it solve? QAD Technology Vision Blockchain: What problems does it solve? Eliminate single point of trust (middle-man) Reduce: costs and inefficiencies Improve security and authenticity Automate the exchange of value Blockchain Augmented Reality Organization 1 Organization 2 Trusted Authority Additive Manufacturing

Blockchain: What problems does it solve? QAD Technology Vision Blockchain: What problems does it solve? Eliminate single point of trust (middle-man) Reduce: costs and inefficiencies Improve security and authenticity Automate the exchange of value Blockchain Augmented Reality Organization 1 Organization 2 Blockchain Additive Manufacturing

Additive Manufacturing QAD Technology Vision Technology Plans Blockchain Strategy Monitor industry & technology (likely big for 2018) Identify vertical blockchain communities / possible partners / integration Consider QAD leading a community or product opportunities for leadership (Supply Chain / Auto / EDI / Finance) Blockchain Augmented Reality Additive Manufacturing

Technology Definitions QAD Technology Vision Technology Definitions Blockchain “Augmented reality is the integration of digital information with the user's environment in real time. Unlike virtual reality, which creates a totally artificial environment, augmented reality uses the existing environment and overlays new information on top of it.” Augmented Reality Additive Manufacturing

Augmented Reality: What problems does it solve? QAD Technology Vision Augmented Reality: What problems does it solve? Overlay information on real world objects Navigate a system hands free Provide real-time context aware guides and work-instructions Blockchain Augmented Reality Additive Manufacturing

Additive Manufacturing QAD Technology Vision Technology Plans Augmented Reality Strategy Monitor industry & technology Could be big if AppleAR takes off (i.e. similar to the iPhone introduction) Be prepared to move fast in providing entry level product support Blockchain Augmented Reality Additive Manufacturing

Technology Definitions QAD Technology Vision Technology Definitions Blockchain “Additive manufacturing is the action or process of making a physical object from a three-dimensional digital model. Between the terms additive manufacturing and 3D printing, there is no difference. They are both synonyms for the same process.” Augmented Reality Additive Manufacturing

Additive Manufacturing: What problems does it solve? QAD Technology Vision Additive Manufacturing: What problems does it solve? Eliminate excess inventory / obsolescence by responding to actual demand Reduce lead times by simplifying / collapse supply chain Produce object that cannot be manufactured using any other method (reduce materials) Blockchain Augmented Reality Additive Manufacturing

Additive Manufacturing QAD Technology Vision Technology Plans Additive Manufacturing Strategy Monitor industry & technology Watch potential impact in supply chain, manufacturing processes and quality control Slowly evolving but will change as costs drop Blockchain Augmented Reality Additive Manufacturing

Technology @ QAD QAD Technology Vision Educate / Ideate Productize Blockchain Edge Computing Additive Manufacturing Artificial Intelligence Robots Augmented Reality Productize Analytics Automation Integration Cloud Mobile Cybersecurity Innovate Machine Learning Industrial IoT Digital Twin Data Lake

QAD Enterprise Platform QAD Technology Vision QAD Enterprise Platform Partner with us on the Effective Enterprise Journey

QAD Technology Vision www.qad.com © QAD Inc