STEPS TO SUCCESS

STEPS TO COMPLETE A TAX RETURN Taxpayer enters Sun Loan with necessary forms and information to file their return … Income forms (W-2,1099’s etc.) … Social Security numbers …. Dependents information … Identification

STEPS TO A TAX RETURN Customer completes interview sheets (more on this later) YOU input that information into the program Customer chooses how to receive refund You quote the taxpayer their refund AFTER FEES including their State refund

You print out two signature pages: E-Collect Bank Application STEPS TO A TAX RETURN You print out two signature pages: IRS Form 8879 E-Collect Bank Application HAVE THEM SIGNED THEY LOOK LIKE THIS:

IRS 8879 SIGNATURE PAGE Show where they as well as taxpayer sign. They have this in there handout also.

E-Advance BANK SIGNATURE PAGE Go over where client signs. After this slide, show software. Go over Portal, links, and go through a few simple returns.

Taxpayer signs the signature pages BEFORE the return is submitted STEPS TO A TAX RETURN Taxpayer signs the signature pages BEFORE the return is submitted You click “Send For Review” and the tax return is being reviewed, completed and filed by Accurate Tax Solutions

Customer receives their refund and a copy of their tax return!! STEPS TO A TAX RETURN After IRS approval: Customer receives their refund and a copy of their tax return!! Now you have a happy customer!

PROCEDURES

HOW TO MAKE IT EASIER Check the status of each return throughout the day Check to see if the return has been Accepted or Rejected by the IRS The next page shows a sample of the “Status” screen in the tax program

Accepted or Rejected status for Federal and State returns will appear here

Filter all your returns under Reports – Client Status

WHAT IS A REJECTION ? A REJECTION is a return that has been “rejected” by the IRS due to incorrect information YOU NEED TO FOLLOW UP AND FIX! Gather the correct information and resubmit the return The clock starts over! First rejection is $15 Explain how to prevent rejections by getting correct info up front, also explain how this year simply click on rejected returns to see rejected returns, no acks to process.

TOP REASONS FOR REJECTIONS Misspelled last names Incorrect year of birth Wrong social security numbers Wrong EIN # on W-2 Maiden name / Married name

FIXING A REJECTION Verify that YOU did not input the wrong information (No Charge) Call the taxpayer. Verify the information they gave you. If nothing new is found, the customer needs to call the Social Security Administration Once you obtain the correct information, simply open the return, make the changes and re-send to ATS

IMPORTANT!

If a return has been Accepted by the IRS and you need to make a change AMENDMENTS If a return has been Accepted by the IRS and you need to make a change An amendment costs the taxpayer $100, collect the fee UP FRONT ($200 for a return we didn’t create) The amendment prints on a 1040X, it will print from the same place as the original tax return Taxpayer needs to sign and mail to the IRS

REASONS FOR AN AMENDMENT Claiming additional dependents Removing dependents Reporting your proper filing status Reporting additional income or withholding from a W-2 or 1099

KEEP THESE ON FILE Signature Pages E-Advance Bank application IRS Form 8879 Copies of ID and SS cards (Not required) Copies of W-2 and 1099’s Taxpayer Interview Sheets Copy of the customers TAX RETURN If your not sure, make a copy!

ACCURATE TAX SOLUTIONS You will find your answers ALL YOUR QUESTIONS ACCURATE TAX SOLUTIONS is here for you! With LIVE HELP You will find your answers