DOE NNSA CAS EFCOG/DOE CAS Effectiveness Task Team Sharon Steele Office of the Chief Defense Nuclear Safety (NA-511) November 16, 2016.

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DOE NNSA CAS EFCOG/DOE CAS Effectiveness Task Team Sharon Steele Office of the Chief Defense Nuclear Safety (NA-511) November 16, 2016

SITE GOVERNANCE MODEL NNSA Site Governance Model Each site will have three overlapping interactive systems that actively involve: Federal Oversight (Field, Program and Functional Offices) Contractor Assurance Contractor Corporate Parent Oversight/ Assurance NNSA Site Governance Model

SUPPLEMENTAL DIRECTIVE (SD) 226.1B, NNSA SITE GOVERNANCE NNSA approved SD 226.1B on August 12, 2016 Supplements requirements in DOE O 226.1B Clarifies and replaces main areas in NAP-21, Transformational Governance and Oversight and NNSA SD 226.1A, Line Oversight and Contractor Assurance System Promotes performance-based, system level oversight Emphasizes and clarifies responsibilities for Federal offices (Program, Functional, and Field) to ensure safe, secure and high quality mission delivery Requires senior contractor and Federal executives perform Governance Peer Reviews at each site Provides attributes to guide development of and improve Site Governance Systems: Corporate and Contractor Assurance Systems, Federal Oversight EFCOG/DOE CAS Effectiveness – November 16, 2016

SD 226.1B REQUIREMENTS Contractor Site Level Assurance System to help contractor identify, prioritize, and address issues which will affect mission performance. Federal Oversight System The site Federal Oversight System Description which describes processes for evaluating contractor assurance, contractor performance and Federal assessment activities must be developed in collaboration with the NNSA field, functional, and program offices Federal offices (program, functional, and field) must follow BOP-10.003, Site Integrated Assessment Plan (SIAP) Development, Updating, and Reporting to identify oversight activities Governance Peer Reviews NNSA field oversight and contractor assurance systems must undergo peer review to evaluate implementation Peer review teams must include the site contractor, corporate parent(s) and NNSA (field, program, and functional offices) EFCOG/DOE CAS Effectiveness – November 16, 2016

OVERSIGHT FUNCTIONAL AREAS High Hazard Operations, including Nuclear Safety** Safeguards and Security** Cyber Security** Emergency Management** Environment Safety and Health (other than high hazard operations) and Quality Day-to-day Operations/Maintenance Business and Contract Management Functional areas with ** are given higher priority and greater emphasis due to their higher potential for mission impact EFCOG/DOE CAS Effectiveness – November 16, 2016

SD 226.1B CONTENTS - FEDERAL OVERSIGHT SYSTEM Attributes of an effective Federal Oversight System include FOM, senior leadership and HQ elements meet regularly with their contractor counterparts (and periodically as a group) to discuss site mission performance Level and type of oversight activities are graded based on potential impact to site mission performance Flexible, integrated assessments leverage the contractor site level governance system A site level issues management system identifies and track issues to closure HQ programmatic and functional offices examine performance trends across the enterprise Field office oversight activities focus primarily on system level performance EFCOG/DOE CAS Effectiveness – November 16, 2016

SD 226.1B CONTENTS - CAS ATTRIBUTES Attributes of an effective Contractor’s site level assurance system include A comprehensive description of the governance system the identifies processes, risks, mitigation, key activities and accountabilities Rigorous, risk-informed, credible self-assessments, and continuous feedback resulting in improvement activities A site level issues management system identifies and track issues to closure. Corrective actions are clear, appropriate, and effective Metrics and targets to assess performance Timely, transparent, and appropriate communication of governance related information to the FOM EFCOG/DOE CAS Effectiveness – November 16, 2016

SD 226.1B ROLL OUT ACTIVITIES Information Briefing, August 24 2016 Clarified requirements, expectations Reviewed implementation activities Governance Workshop, October 4, 5 (Nevada Field Office) Peer review process and end state Training on roles and responsibilities for peer review NNSA offices update implementing procedures for Site Governance requirements (Sept 2016, NNSA commitment to Congress) NNSA assesses staffing needs to determine if there is sufficient, qualified personnel to conduct oversight activities (Dec 2016, NNSA commitment) Pilot peer reviews at two sites: Identify best practices and share on Governance SharePoint collaboration site. Provide training on SD 226.1B to assist sites in implementing SD, as needed Update other NNSA SDs to ensure consistency. For example, BOP 10.003 Site Integrated Assessment Plan (SIAP); Approach to Safety Management Program Reviews; and SD 450.2, Functions, Responsibilities and Authorities using CAS information to for oversight . EFCOG/DOE CAS Effectiveness – November 16, 2016

BACKGROUND

SD 226.1B CONTENTS - CRD Contractor Requirements Document (CRD) Adopt CRD of DOE Order 226.1B Provide approved site level CAS description document to field office Contracting Officer Plan, develop, update assessment schedule Identify, prioritize, and address issues that will or may affect mission performance Peer review teams include contractor employees and their parent representatives (if applicable and permitted by contract) EFCOG/DOE CAS Effectiveness – November 16, 2016

ATTRIBUTES OF AN EFFECTIVE CONTRACTOR’S SITE LEVEL ASSURANCE SYSTEM The CAS description document specifies how the CAS is integrated with Federal and corporate assurance systems, as well as key deliverables/commitments that will help validate compliance and mission performance. The system should manage and monitor all site activities that support the NNSA mission that could impact system reliability. The site level assurance system should be built upon a foundation of enduring core principles that include both a focus on day-to-day performance, as well as long-term mission, personnel, and infrastructure support needs The system should help the site to be a learning organization. A comprehensive description of the governance system with processes, risks (and related mitigation), key activities, and accountabilities clearly identified. Timely notification and codification of significant governance system changes. Rigorous, risk-informed, credible self-assessments, and continuous feedback resulting in improvement activities, including utilization of nationally recognized experts and other independent reviews, to assess and improve the contractor’s work process through independent risk and vulnerability studies. Comprehensive analysis and evaluation of relevant performance data to identify negative performance trends, extent of condition, and systemic problems that should be corrected before they become significant issues. A site level issues management system to identify and track issues to closure. The issues management process supports categorization, tracking, trending, and analysis of performance data. Corrective actions are clear, appropriate, and effective. Integration of the governance system with other management systems including Integrated Safety Management, Quality Assurance, and Integrated Safeguards and Security Management. Metrics and targets to assess performance, including benchmarking of key functional areas with other DOE/NNSA contractors, industry, and research institutions. Integration of external input received from the field office, NNSA, and DOE programmatic elements, corporate parents, the DOE Inspector General, the Government Accountability Office, other Federal and State regulators, and Chief Financial Officer Act financial auditors. Timely, transparent, and appropriate communication of governance related information to the FOM. Clearly defined integrated baseline performance expectations. Coordination with the NNSA field office to jointly review DOE directives and recommend revisions to the Office of the Administrator (via NA-50). Identifying and notifying the field office of best practices that may improve the Site Governance System. Where appropriate, sharing of lessons learned from accidents and near-miss events and incorporation into projects, programs, or day-to-day operations.

SD 226.1B CONTENTS - CORPORATE ASSURANCE ATTRIBUTES The contractor parents bring depth and breadth of experience that could benefit the site. To the extent required by the contract, each corporate parent company(s) is expected to monitor and support the contractor partner in ensuring it can continue to meet the expectations of the government. The parent(s) should establish a system that effectively monitors and measures assurance. In light of the corporate performance guarantees contained in the contracts, it is beneficial for the corporate organization to quickly address management or leadership issues within the contractor organization. The corporate parent lead (Board of Director Chairman or equivalent) should have periodic and on-going communication with the NNSA Administrator (NA-1) and the Principal Deputy Administrator regarding site status and issues. The contractor corporate board should also meet periodically with the FOM on how the contractor leadership team is working with the Federal team (both at the site and at NNSA HQ). Attributes of an effective corporate assurance system include: Monitoring and evaluation of site metrics and performance goals relative to the contract and benchmarking. Support for staffing shortages, staff development, and retention programs to cultivate the workforce of the future. Periodic evaluation and corporate functional input of the site contractor organizational structure and leadership team effectiveness (e.g., engagement, cohesion, working relationship with field office, and NNSA HQ). Periodic and on-going dialog with NA-1, the Principal Deputy Administrator, FOM, and other senior HQ management and key stakeholders.

SD 226.1B, ATTRIBUTES OF AN EFFECTIVE FEDERAL OVERSIGHT SYSTEM Experienced and qualified FOM and senior leadership with good rapport and trust with the contractor senior leadership, as well as with HQ elements that meet regularly with their counterparts and periodically as a group to discuss site mission performance. Field Office support promotes programmatic communications between the contractor and program managers. Qualified technical staff, especially in key or unique functional areas (e.g., CORs, facility representatives, subject matter experts). Level and type of oversight activities are graded based on potential to impact site mission performance. Flexible, integrated assessments that leverage the contractor site level governance system activities wherever possible. Positive recognition and reinforcement when contractor partner self-identifies site problem areas. Periodic (e.g., weekly) integrated field office meetings to discuss closure of existing issues and emerging trends and potential new issues. HQ programmatic and functional offices examine performance trends across the sites. A site level issues management system to identify and track issues to closure. Frequent informal interaction between field office and the contractor partner senior management, where performance feedback on site mission reliability is discussed.

CRD, nnsa sd 226.1B Each contractor shall adopt Attachment 1 (CRD) of Department of Energy (DOE) Order (O) 226.1B or demonstrate equivalency. NNSA site contractors shall operate within a Site Governance Model with three overlapping systems as described in Attachment 2 of NNSA Supplemental Directive (SD) 226.1B. The contractor’s senior officer (Director, President, Laboratory Manager, or designee) shall approve the contractor site level assurance system description document. The contractor shall provide the contractor assurance system (CAS) description document to the field office Contracting Officer for NNSA review and approval. The contractor shall submit any updates to the CAS description to the contractor senior officer for approval and the field office Contracting Officer for NNSA review and concurrence whenever significant changes occur. Each contractor in conjunction with its NNSA field office shall jointly review DOE directives in the contract, or proposed to be in the contract, and provide recommendations on efficiencies to the appropriate NNSA headquarters (HQ) office. The contractor shall undergo a peer review of the Site Governance System meeting the expectations of Attachment 2 of NNSA SD 226.1B, where applicable. Peer review teams include contractor employees and their parent representatives (if applicable and permitted by contract). Each NNSA contractor shall plan, develop, maintain, and update an assessment schedule that is coordinated with the field office. The contractor shall document the basis for the planned assessments to ensure there is transparency and clarity on risks, prioritization, and resource allocation. Each NNSA site contractor shall identify, prioritize, and address issues that will or may affect mission performance. These include safety, security, quality, or any other operational/business issues that put or may put mission delivery at risk.