Webinar Getting The Most Out Of Open Data Jennifer Belissent, Ph.D., Principal Analyst November 6, 2013. Call in at 10:55 a.m. Eastern time

Agenda From transparency to economic value Open data innovation Data (im)maturity A “how-to” for open data The data ecosystem

Open data enables greater transparency . . . CHICAGO INCREASES TRANSPARENCY AND DISPELS CRITICISM THROUGH DATA The city of Chicago launched Plow Tracker, an app that tracks the city’s snow plows in real time. Source: February 1, 2013, “Open Data Changes The Business Of Government” Forrester report

. . . better informed policy making . . . DATA DIVES IN WASHINGTON DC SHED LIGHT ON SYSTEMIC POVERTY AMONG CHILDREN Image source: DC Action for Children (http://www.dcactionforchildren.org/) and OpenDataDC (http://www.opendatadc.org/)

. . . more efficient operations . . . CANOPY INVENTORY DISPLAYED ON OPEN STREET MAPS HELPS NYC PARKS DEPARTMENT MANAGE STORM RISK AND PRUNING SCHEDULES OF THE CITY’S TREES Image source: GitHub (https://github.com/)

. . . innovation . . . . . . and new business THREE ROUNDS OF THE NYC BIG APPS CONTESTS GENERATED MORE THAN 240 NEW APPLICATIONS Image source: ChallengePost (http://challengepost.com/) and MyCityWay (http://www.mycityway.com/) . . . and new business

The power of open data “Open data means taking data that is sitting in the vaults of the government that the tax payers have already paid for and jujustu-ing into the public domain as fuel for entrepreneurship and innovation.” Todd Park, US chief technology officer

Real estate apps build a bigger picture COMBINING LISTINGS DATA WITH PROPERTY ASSESSMENTS, SALES RECORDS, AND OTHER DATA

Data helps cure “cyberchondria” THE US FEDERAL HEALTH DATA INITIATIVE DRIVES DATA INTO THE PRIVATE SECTOR

Open data energizes utilities STARTUPS LIKE OPOWER OFFER PLATFORMS FOR INTEGRATING INTERNAL AND PUBLIC DATA IN ORDER TO PROVIDE ENERGY SAVING ADVICE AND TO BETTER TAILOR OFFERS  

But there’s a larger potential to innovate! Only one-third of existing firms consider external data important to their business strategy. Even fewer consider unstructured external data. Note: “Other” answer is not shown. Source: August 8, 2013, “Getting The Most Out Of Open Data” Forrester report

Public sector organizations could also do better: Only one-half make data-driven decisions Source: February 1, 2013, “Open Data Changes The Business Of Government” Forrester report

Few public organizations show BI maturity BIs DEMONSTRATE FEW FORMAL DATA STRATEGIES, PROCESSES, OR ARCHITECTURES AND CAN’T SEEM TO HIRE Source: February 1, 2013, “Open Data Changes The Business Of Government” Forrester report

They struggle with resource challenges Source: August 8, 2013, “Getting The Most Out Of Open Data” Forrester report

How can we make it easier? Many public sector organizations have a mandate to open data. But how?

Forrester’s POST + ER methodology provides a framework for open data program design Source: August 8, 2013, “Getting The Most Out Of Open Data” Forrester report

POST applied to open data programs Source: August 8, 2013, “Getting The Most Out Of Open Data” Forrester report

After POST, execution follows the data life cycle: identify, manage, and deliver Source: August 8, 2013, “Getting The Most Out Of Open Data” Forrester report

Fortunately, public organizations don’t have to go it alone NEW ECOSYSTEM PLAYERS FACILITATE PROCESSING, PUBLICATION, AND PROMOTION OF OPEN DATA Source: August 8, 2013, “Getting The Most Out Of Open Data” Forrester report

The data ecosystem is rich and complex Data aggregator Data originator Secondary Primary Data analyzer Data client

Open data is not just for the public sector: What is your role in the data economy? Source: August 8, 2013, “Getting The Most Out Of Open Data” Forrester report

Jennifer Belissent, Ph.D. +33 61.267.4803 jbelissent@forrester.com Twitter: @jenbelissent http://blogs.forrester.com/jennifer_belissent_phd