Effective employer/employee relations

Importance of communication Implementing change Motivation Achieving objectives Improving competitiveness

Barriers to effective communication What might these include? Hint: think about some of the motivational theories you have studied Hint: think about organisational structure

Barriers to effective communication Noise = anything that can interfere with the receipt of message, e.g. aspects of attitude or culture that get in the way of communication Attitudes Number of intermediaries Lack of a common language Lack of a sense of purpose Communication overload Many layers of hierarchy

Questions Examine the communication problems facing Ragbags as it has grown from a single-site producer to a multi-site producer. Discuss the possible solutions that might be discussed at Ragbags’ senior management meeting.