Communication in the work organization

Communication - definition Two-way process of reaching mutual understanding, in which participants not only exchange (encode-decode) information, news, ideas and feelings but also create and share meaning. In general, communication is a means of connecting people or places. In business, it is a key function of management--an organization cannot operate without communication between levels, departments and employees.

Work organization work organization the distribution and coordination of work tasks, skills and authority in an ORGANIZATION. Work organization is the way that tasks are distributed amongst the individuals in an organization and the ways in which these are then coordinated to achieve the final product or service.

Shannon and weaver model of communication

Sender : The originator of message or the information source selects desire message Encoder : The transmitter which converts the message into signals Decoder : The reception place of the signal which converts signals into message. A reverse process of encode Receiver : The destination of the message from sender Noise: The messages are transferred from encoder to decoder through channel. During this process the messages may distracted or affected by physical noise like horn sounds, thunder and crowd noise or encoded signals may distract in the channel during the transmission process which affect the communication flow or the receiver may not receive the correct message

Different forms of communication Oral Written Mimics Gestures Emotions By the apperance

How to communicate by style „Always wear for the job you want not the job you have „ If the company has a dresscode we should obey . Your clothing should always be ironed , clean , fresh , elegant You should dress in a way that won’t offend anyone

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