PUBLIC SERVICE COMMISSION 2nd and 3rd QUARTER PERFORMANCE 2016/17 FINANCIAL YEAR 1 February 2017

PRESENTATION OUTLINE Introduction Summary of performance Financial report 2017 MTEF information Programme 1: Administration Programme 2: Leadership and Management Practice (LMP) Programme 3: Monitoring and Evaluation (M&E) Programme 4: Integrity and Anti-Corruption (IAC) 2

INTRODUCTION Adv RK Sizani, Ms CP Nzimande and Dr B Luthuli have assumed duty as Commissioners following their appointment by the President on 1 February and 16 January 2017 respectively. Adv Sizani has also been designated by the President as Chairperson of the PSC. Only one remaining vacancy of Commissioner exists in the Gauteng Province. The PSC is finalizing its planning process for the 2017/18 financial year, and the costed Workplan and project proposals are being revised to identify more cost savings and to ensure that the proposed outputs are realistic given the financial constraints. The PSC took a decision in May 2016 to manage the NACH on an in-house basis in order to reduce costs. Following the expiry of the contract with Deloitte to manage the NACH on 31 December 2016, the PSC now manages the NACH in-house. The call centre is available five (5) days per week and eleven (11) hours per day. (After hours, the calls will be recorded) The PSC also implemented the Video Conferencing facility to reduce related travel costs for engagements. 3

SUMMARY OF PERFORMANCE The overall performance of the PSC is on track to meet 80% of its annual targets. The targets of most of the outputs of the PSC is set for completion in the fourth quarter of the financial year. The major challenges were due to a lack of financial resource capacity, the need for further research, and third party performance (slow/ inadequate responses from departments/ procurement of office accommodation by the DPW). 4

SUMMARY OF PERFORMANCE (2) During the period under review, the PSC continued with the investigation of grievances and of the 580 grievances lodged 78% were finalized. A trends analysis of grievances was also conducted and a Factsheet was accordingly published. Rules on the referral and investigation of grievances by the PSC was gazetted in October 2016 and various advocacy workshops were accordingly conducted. The PSC also had engagements with various stakeholders on the Promotion of the Constitutional Values and Principles and commenced with pilot assessments in three departments. Inspections were concluded in health facilities in the Eastern Cape, Free State, KwaZulu-Natal and North West, as well as border gates in the Free State and Mpumalanga. Inspections in respect of the value chain on the availability of learning material at selected schools were conducted in January 2017. 56% of the 283 complaints lodged with the PSC were investigated and concluded. 5

FINANCIAL REPORT R’000 229 233 Adjusted Budget for 2016/17 17 950 Expenditure Against Budget as at 31 December 2016 R’000 Adjusted Budget for 2016/17 229 233 Expenditure for December month 17 950 Expenditure as at 31 December 2016 170 219 Available budget 58 891 Norm 75.00% % Spending 74.26% % Variance 0.74% 6

Spending per Economic Classification FINANCIAL REPORT (2) Spending per Economic Classification Item Adjusted Budget (R’000) Expenditure to date Percentage Spending (%) Percentage Variance (%) Compensation of Employees 177 451 131 600 74.16% 0.84% Goods & Services 50 601 37 438 73.99% 1.01% Transfers and subsidies 548 100.00% -25.0% Payments for capital assets 633 Total 229 233 170 219 74.26% 0.74% 7

Spending per Programme FINANCIAL REPORT (3) Spending per Programme Programme Adjusted Budget (R’000) December Expenditure (R’000) Expenditure to date (R’000) Percentage on Spending (%) Commission 18 898 1 356 14 718 77.88% Office of the DG 11 407 806 8 637 75.72% Corporate Services 72 050 5 543 52 780 73.25% PROG 1 : Total 102 355 7 705 76 135 74.38% PROG 2: LMP 38 320 3 268 28 782 75.11% PROG 3: M&E 32 905 3 000 26 585 80.79% PROG 4: IAC 55 653 3 977 38 717 69.57% Total 229 233 17 950 170 219 74.26% 8

Programme 1: Administration

PROGRAMME 1: ADMINISTRATION (1) OUTPUT TARGET 2nd & 3rd QUARTER PERFORMANCE A risk based annual and three year Audit Plan developed and implemented Mar 2017 The following audits were conducted: Performance audit on grievances Performance audit on complaints IT governance review IT Follow up review Internal Audit and Auditor-General findings follow up Information Lease management review Critical Financial Controls Review. IT security review On track Review of the Promotion of Access to Information Manual conducted Drafting of Manual is in progress PSC Annual Report produced Aug 2016 Output completed in 1st Quarter 10

PROGRAMME 1: ADMINISTRATION (2) OUTPUT TARGET 2nd & 3rd QUARTER PERFORMANCE PSC Annual Report to Citizens produced Mar 2017 PSC Annual Report to Citizens approved by the PSC in August 2016 Achieved Annual Performance Plan produced Jan 2017 1st and 2nd draft Annual Performance Plan approved in Aug and Nov 2016, respectively and submitted to relevant stakeholders Implementation of the SDIP monitored Annual SDIP progress report for the 2015/16 financial year and SDIP for the 2016/17 – 2018/19 financial years approved in November 2016 Expenditure against budget properly monitored to ensure that funds surrendered to the National Treasury do not exceed 2% As at 31 December 2016, expenditure was 74.26% against the norm of 75.00%, thus leaving an under spending of 0.74% On track 11

PROGRAMME 1: ADMINISTRATION (3) OUTPUT TARGET 2nd & 3rd QUARTER PERFORMANCE Clean audit report received - 100% reduction of all audit findings relating to financial prescripts Mar 2017 Received unqualified audit report for the 2015/16 financial year in July 2016 Achieved Efficient and effective asset management and 100% updated asset register 1st bi-annual verification exercise conducted in August 2016 Asset Register was updated regularly and spot checks were conducted in Head Office in Sept and Oct 2016 and provinces in Dec 2016 On track SCM policy implemented in compliance with prescripts and guidelines Review of SCM policy in progress 100% compliance with SCM prescripts 12

PROGRAMME 1: ADMINISTRATION (4) OUTPUT TARGET 2nd & 3rd QUARTER PERFORMANCE OPSC leased immovable properties properly maintained Mar 2017 Regular communication to DPW on the maintenance of properties Bid for procurement of office accommodation for Free State will be re-advertised DPW has procured alternative office accommodation for the Gauteng Provincial Office for a period of 5 years Accommodation for National Office, remains a challenge Not achieved 4 Media briefings linked with quarterly bulletin held Four media briefings held in Sept to Dec 2016 Quarterly bulletin for the first quarter approved in December 2016 Achieved 13

PROGRAMME 1: ADMINISTRATION (5) OUTPUT TARGET 2nd & 3rd QUARTER PERFORMANCE Information technology infrastructure, systems and services maintained through 96% network connectivity uptime Mar 2017 Average Network connectivity uptime of 99% achieved for the quarter On track Video conference and Internet Protocol Telephony implemented in 5 PSC offices Video conference solution has been tested and implemented in all the PSC offices (provinces and national) Early Vacancy rate of below 10% maintained The OPSC had 12 vacancies as at 31 December 2016 (Vacancy rate: 4.4%) 14

PROGRAMME 1: ADMINISTRATION (6) OUTPUT TARGET 2nd & 3rd QUARTER PERFORMANCE Workplace Skills Plan and Annual Training Report submitted to Public Service Sector Education and Training Authority Mar 2017 Output completed in 1st Quarter 5 customised training programmes conducted Programmes on the following: Compulsory Induction Disciplinary Code and Grievance Procedure Analytical thinking Excel 1 Skills Legislative Drafting for Policy Developers Protocol and Etiquette Facilities Management Exceeded 15

PROGRAMME 1: ADMINISTRATION (7) OUTPUT TARGET 2nd & 3rd QUARTER PERFORMANCE Employee Performance Management and Improvement System and Performance Management and Development System for the SMS linked to the PSC’s objectives, and applied in a sound, reliable and objective manner: PAs and workplans submitted by all employees Mar 2017 May 2016 All expected workplans submitted between October and December 2016 Achieved late Bi-annual performance assessments conducted Oct 2016 Bi-Annual Reviews of 14 employees outstanding due to employees being on sabbatical/study/ maternity leave or disputes on the assessments of supervisors being attended to Not achieved 16

Programme 2: Leadership and Management Practice

2nd & 3rd QUARTER PERFORMANCE PROGRAMME 2: LMP (1) OUTPUT TARGET 2nd & 3rd QUARTER PERFORMANCE Grievance Management 80% of grievances of employees on salary levels 2 – 12 finalised within 30 working days from date of receipt of all relevant documentation   80% of grievances of SMS members finalised within 45 working days from date of receipt of all relevant documentation Mar 2017 In total, 580 grievances as at 31 Dec 2016 APP target of 60% exceeded 341 were properly referred cases (53 carried over from 2015/16 and 288 received during 2016/17) 224 (66%) grievances were finalised/closed and 117 were pending 239 were no jurisdiction cases (24 carried over from 2015/16 and 215 received during 2016/17) 231 (97%) grievances were closed and 8 were pending In total, of the 580 grievances, 455 (78%) were finalised/closed and 125 (22%) were pending 18

2nd & 3rd QUARTER PERFORMANCE PROGRAMME 2: LMP (2) OUTPUT TARGET 2nd & 3rd QUARTER PERFORMANCE 2 X Technical briefs on departmental grievance resolution compiled Aug 2016 Technical brief on departmental grievance resolution for the period: 1 October 2015 - March 2016 was approved by the PSC in July 2016 and submitted to the MPSA in August 2016 Achieved Feb 2017 Drafting of second Technical brief in progress On track 1 X Factsheet on trends analysis on grievances conducted Dec 2016 Fact Sheet approved and uploaded on the Website in December 2016 2 X Newsletters published Mar 2017 Grievance Management Communiqué approved by the PSC in September 2016 Drafting of 2nd Communiqué in progress 19

2nd & 3rd QUARTER PERFORMANCE PROGRAMME 2: LMP (3) OUTPUT TARGET 2nd & 3rd QUARTER PERFORMANCE 2 X Advocacy and training workshops on the PSC rules for referral and investigation of grievances conducted Mar 2017 4 advocacy workshops conducted in November and December 2016 Target exceeded due to requests from departments to conduct workshops Exceeded 6 X Grievance management workshops conducted in Gauteng and Free State 2 X workshops held in Gauteng in July and September 2016 No activities in the Free State in the 2nd and 3rd Quarter On track 20 X Labour Relations workshops conducted in Mpumalanga and North West 20 X workshops were conducted in Jul, Aug, Sept, Oct and Nov 2016 Early 20

2nd & 3rd QUARTER PERFORMANCE PROGRAMME 2: LMP (4) OUTPUT TARGET 2nd & 3rd QUARTER PERFORMANCE Draft report on the investigation into the implementation of labour court orders and arbitration awards by departments and implications for labour relations produced Feb 2017 Data analysis and drafting of draft report in progress On track Factsheet on compliance with the submission of HoD Performance Agreements produced Mar 2017 In spite of the lack of clarity from the DPSA on how the evaluation of HoDs should be handled, the documentation for evaluations of 4 National DGs for the 2015/16 Financial Year were received during the reporting period The DPME indicated that 2 DGs/ HoDs were evaluated. However, the PSC has not received evidence to this effect from DPME or departments 21

2nd & 3rd QUARTER PERFORMANCE PROGRAMME 2: LMP (5) OUTPUT TARGET 2nd & 3rd QUARTER PERFORMANCE Report on compliance with the Minister for Public Service and Administration deviation on HoD evaluations produced Mar 2017 Draft factsheet produced and submitted for approval in December 2016 On track Report on recruitment, retention, career pathing and utilisation of Senior Manage-ment Service expertise and skills in the Public Service and commencement with arrangements to host a roundtable discussion Data collected from various stakeholders, including SOEs, private sector companies, embassies, DGs/ HoDs and senior managers During the period September to December 2016, 665 survey questionnaires were received, 64 current DGs/HoDs and 13 former HoDs/DG interviewed Data analysis in progress in December 2016 22

2nd & 3rd QUARTER PERFORMANCE PROGRAMME 2: LMP (6) OUTPUT TARGET 2nd & 3rd QUARTER PERFORMANCE Factsheet on the career incidents of HoDs produced Mar 2017 Draft factsheet (G&A cluster only) finalised in November 2016. Data analysis for provincial report in progress On track Report on the assessment of the verification of qualifications of SMS members in the Eastern Cape Province Draft report produced and submitted for approval in December 2016 Report on the assessment of the effects of organisational restructuring on service delivery in Gauteng Jul 2016 Report approved in July 2016 Achieved 23

2nd & 3rd QUARTER PERFORMANCE PROGRAMME 2: LMP (7) OUTPUT TARGET 2nd & 3rd QUARTER PERFORMANCE Report on the investigation into the management of the Department of Health: Western Cape: Policy on Incapacity Leave and Ill-health Retirement application process and potential problems leading to an increase in the number of PILIR-related grievances received by the PSC Mar 2017 Data analysis and drafting of report in progress On track 1 X Good practice commu-niqué for labour relations and human resource practitioners focusing on PSC recommendations in the Northern Cape emanating from grievances produced 2 X communiqué approved in Sept and Dec 2016 Exceeded 24

Programme 3: Monitoring and Evaluation

2nd & 3rd QUARTER PERFORMANCE PROGRAMME 3: M&E (1) OUTPUT TARGET 2nd & 3rd QUARTER PERFORMANCE Warehouse developed for the integrated data centre for the PSC Mar 2017 Software deployment, testing and training of data administrators and key users completed in October 2016 Data warehouse fully established and in the OPSC IT environment by November 2016 On track Promotion of the Constitutional Values and Principles: Framework and template on values and principles produced May 2016 Output completed in 1st quarter 26

2nd & 3rd QUARTER PERFORMANCE PROGRAMME 3: M&E (2) OUTPUT TARGET 2nd & 3rd QUARTER PERFORMANCE Promotion of the Constitutional Values and Principles (cont): 5 X Engagements with stakeholders completed 2 X Mar ‘17 21 additional engagements held by November 2016 Target exceeded due to vigorous follow-up for feedback from departments Exceeded 3 X Pilot assessments conducted (due date for 1 pilot assessment extended from March ‘17 to Jun ’17 due to need for further engagements on instrument) 3 X Jun ‘17 3 pilot assessments commenced in November 2016 On track 27

2nd & 3rd QUARTER PERFORMANCE PROGRAMME 3: M&E(3) OUTPUT TARGET 2nd & 3rd QUARTER PERFORMANCE Analysis of the performance of departments against the 9 principles in Section 195 for: Presentations to Parliamentary Committees Mar 2017 1 presentation made to a Parliamentary Committee in November 2016 Achieved 3 presentations for the Mid-Term Budget Review and Budget Review and Recommendation Meetings Nov 2016 2 presentations made in the 1st Quarter and 1 presentation in Nov 2016 Section 196 (4)(e) report produced: Reporting template produced May ‘16 Output achieved in 1st Quarter Report on the PSC’s activities and recommendations from Apr 2014 – Dec 2015 produced Jun 2016 Report approved by the PSC in August 2016. 28

2nd & 3rd QUARTER PERFORMANCE PROGRAMME 3: M&E(4) OUTPUT TARGET 2nd & 3rd QUARTER PERFORMANCE Proposal on the role of the PSC in monitoring and evaluating the organisation and administration of the Public Service produced Aug 2016 Proposal developed in Aug 2016 Achieved Protocol on inspections amended Sept 2016 Draft protocol on inspections finalised in Sept 2016 Citizens Forum Toolkit amended PSC decided that as the toolkit has only been applied in two citizens’ forums there is no need to review it at this stage. Citizens Forum Toolkit applied in the North West Province and 2 X reports produced Jun 2017 Meeting at Mahikeng Local Municipality held in November 2016. Delays due difficulty in securing the availability of stakeholders, given the collaborative nature of the project Behind schedule 29

2nd & 3rd QUARTER PERFORMANCE PROGRAMME 3: M&E(5) OUTPUT TARGET 2nd & 3rd QUARTER PERFORMANCE Technical briefs on inspections produced: Availability of Learner and Teacher Support Material Jun 2016 Output completed in 1st Quarter Health Facilities Mar 2017 Analysis of individual provincial inspection reports in progress On track Focus group sessions to assess the impact of the Section 100 intervention in the provincial departments: Limpopo Province and report produced Jan 2017 Removal of output from the 2016/17 Workplan due to challenges to obtain the required documentation to conduct the study. Placed on the 2017/18 Workplan Not achieved Report on the assessment of Emergency Medical Services in Mpumalanga Draft report in progress 30

2nd & 3rd QUARTER PERFORMANCE PROGRAMME 3: M&E(6) OUTPUT TARGET 2nd & 3rd QUARTER PERFORMANCE Assessment of the Gauteng departments against the Constitutional Values and Principles as contained in section 195 of the Constitution Oct 2016 Report approved by the PSC in September 2016 Earlier Inspections in selected provinces on: Availability of Learner and Teacher Support Material Eastern Cape Free State North West Limpopo Feb 2017 Mar 2017 Inspections underway On track Health Facilities KwaZulu-Natal Dec 2016 EC: Report approved in Oct 2016 Free State: Report approved in Sept 2016 KZN: Inspections in progress North West: Report approved in Nov 2016 31

2nd & 3rd QUARTER PERFORMANCE PROGRAMME 3: M&E (7) OUTPUT TARGET 2nd & 3rd QUARTER PERFORMANCE Border Gates Mpumalanga Oct 2016 Report approved in October 2016 Achieved Police Stations Free State Feb 2017 Jun 2017 FS: report approved in December 2016 Mpumalanga: Draft report in progress On track Report on an evaluation of the level of adherence to the Constitutional values and principles in district hospitals in the Western Cape produced Mar 2017 Draft report in progress 32

ADDITIONAL OUTPUTS NOT IN THE WORKPLAN 2nd & 3rd QUARTER PERFORMANCE PROGRAMME 3: M&E (8) ADDITIONAL OUTPUTS NOT IN THE WORKPLAN TARGET 2nd & 3rd QUARTER PERFORMANCE Consolidated report on Inspections of Selected Border Posts in Free State and Mpumalanga Dec 2017 Consolidated report approved by PSC in December 2016 Ahcieved Inspections conducted at Pollsmoor, Durban, Kokstad and Kgosi Mampuru II Mar 2017 Pollsmoor, Kokstad and Durban reports finalised in June and August 2016, respectively. Kgosi Mampuru II report finalised by the OPSC in November 2016 Consolidated report in progress On track Roundtable on the Developmental State hosted in collaboration with UNISA Jul 2016 Roundtable hosted in July 2016 Achieved 33

Programme 4: Integrity and Anti-Corruption

2nd & 3rd QUARTER PERFORMANCE PROGRAMME 4: IAC (1) OUTPUT TARGET 2nd & 3rd QUARTER PERFORMANCE Investigations conducted either of its own accord or on receipt of any complaint lodged and requests for investigations (80% of provisional reports on complaints approved within 3 months from date of receipt of all relevant documentation 80% of early resolution reports on complaints approved within 45 days from date of receipt of all relevant documentation) Mar 2017 As at 31 December 2016, a total of 283 cases of which 165 (56%) finalised/ closed: 72% of investigations were finalised within 3 months of receipt of all relevant documentation 65% of early resolution complaints were finalised within 45 days of receipt of all relevant documentation. Delays by departments to provide relevant documentation and difficulty to secure appointments with complainants Not achieved on time 35

2nd & 3rd QUARTER PERFORMANCE PROGRAMME 4: IAC (2) OUTPUT TARGET 2nd & 3rd QUARTER PERFORMANCE Reports on an investigation and evaluation of the awarding of higher salaries on appointment and counter offers in the national Departments of Transport and Labour Jun 2016 Output completed in 1st quarter Reports on an investigation and evaluation of the awarding of higher salaries on appointment and counter offers in the national departments of Health and Human Settlements   Mar 2017 Drafting of reports in progress On track 36

2nd & 3rd QUARTER PERFORMANCE PROGRAMME 4: IAC (3) OUTPUT TARGET 2nd & 3rd QUARTER PERFORMANCE Factsheet on completed disciplinary proceedings on financial misconduct for the 2015/16 financial year produced 4 Advocacy workshops conducted in Mpumalanga 1 Workshop conducted in Gauteng Nov 2016 Mar 2017 Jun 2016 Factsheet approved in Sept 2016. Target achieved 2 months earlier than planned as a different verification approach was followed Workshops combined with grievance workshops to save costs 1X Workshop conducted in 1st quarter Achieved early Management of the Financial Disclosure Framework (FDF) Report on the assessment of the Implementation of the FDF for 2014/15 June 2016 Output completed in 1st quarter 37

2nd & 3rd QUARTER PERFORMANCE PROGRAMME 4: IAC (4) OUTPUT TARGET 2nd & 3rd QUARTER PERFORMANCE Management of the FDF (cont.) Commence with draft report on the Implementation of the FDF for 2015/16 and compile a report Mar 2017 The submission rate of financial disclosure forms as at December 2016 is as follows: National departments (6000 (99%)) Provincial Departments (4220 (99.5%)  Overall (10220 (99%)) On track Investigation of complaints through early resolution (80% of early resolution reports on complaints approved within 45 days from receipt of the complaint ) 2 cases were received during the quarter and closed within 45 days from receipt of the complaint. APP target not achieved as it was based on an estimated number of complaints anticipated to be received. Target amended to percentage Not achieved 38

2nd & 3rd QUARTER PERFORMANCE PROGRAMME 4: IAC (5) OUTPUT TARGET 2nd & 3rd QUARTER PERFORMANCE Management of the National Anti-Corruption Hotline (NACH) 90% of NACH cases assessed and referred to respective departments Feedback on cases monitored and assessed Mar 2017 Of the 538 cases received during the quarter, 490 (91%) were referred to departments within 21 days of receipt of the case report Status of 1384 NACH cases on the database: Feedback received: 57% Closed: 52% Achieved 2 targeted visits 5 targeted visits in Jul and Aug 2016 2 workshops 2 workshops held in Sept 2016 1 roundtable held in KZN Nov 2016 Output completed in 1st quarter Report produced on the promotion of the NACH in the Northern Cape Mar 2016 Draft report produced in Dec 2016 On track 39

2nd & 3rd QUARTER PERFORMANCE PROGRAMME 4: IAC (6) OUTPUT TARGET 2nd & 3rd QUARTER PERFORMANCE Promotion of professional ethics (3 year strategy) 30 X advocacy workshops conducted at national level, Free State, KwaZulu-Natal, Western Cape Mar 2017 National: 5 X workshops conducted from Jul to Sept 2016 FS: 1 X workshop conducted in Sept 2016 KZN: 3 X workshop conducted from Aug to Dec 2016 WC: 31 X workshops conducted from Jul to Dec 2016 Exceeded International Anti-Corruption Day (9 December) commemorated International Anti-Corruption day commemorated in December 2016 Achieved Report on an analysis of the anti-corruption capacity and capabilities of the Northern Cape provincial departments Draft report produced in December 2016 On track 40

Thank you Siyabonga PSC Website: www.psc.gov.za National Anti-Corruption Hotline for the Public Service: 0800 701 701