Business Process Outsourcing Axean PacificIntellix.

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Presentation transcript:

Business Process Outsourcing Axean PacificIntellix

Axean Pacific and Intellix  Axean Pacific: A consulting services company working in healthcare since  Intellix: A healthcare consulting company specializing in business management services.

Alliance Partners  Access Worldwide: Providing a variety of sales, education, communication and Business Process Outsourcing (BPO) services since 1983 with 1,300+ employees in four locations nationwide and an offshore communication center in the Philippines.  Summersault: Providing high-value outsourced transaction processing and business services since 1996 for healthcare, financial services, and logistics companies with facilities based in the Philippines.

Business Services  Multilingual Teleservices  Member/Customer Retention  Lead Generation  Win-Back Programs Pharmaceutical Services  Medical Education  Clinical Trial Recruitment  Direct-to-Consumer Support  Pharmacy Stocking  Physician Product Detailing  Disease Management Transaction Processing  Claims and Reimbursement  Accounts Payable  General and Fixed Asset Accounting  HR Administration

Alliance Strengths  Call center and business process outsourcing services.  Mainstream and in-language support.  15+ languages on any given day: English, Spanish, Cantonese, Korean, Tagalog, Vietnamese, and more…  4 US and 2 Philippines based facilities.  Secure and high technology facilities. EMedia, phone, print  ISO9000 certified.  Structured management methods and standards.

Reach. Communicate. Educate.  Offerings Claims Processing Risk Registry and Disease Management Pharmaceutical Services: Education, Awareness, Stocking Programs Member Outreach and Retention Programs

Solutions that Work Call Center Inbound  Customer Service  Prescription Order Processing  3rd Party Verification  Physician Locator Call Center Outbound  Member Acquisition  Member Retention  Product Awareness  Win-Back Campaigns  Market Research Transaction Processing  Claims and reimbursement processing  Marketing Incentive Program across 14 countries  General accounting and asset management services  Accounts payable and order processing

Abbott Labs Acurian Allergan AstraZeneca Barr Labs Baxter Bayer Berlex Biovail Boehringer Ingelheim BMS Cardinal Health Eli Lilly Forest GlaxoSmithKline HCG IBM Janssen LifeScan Merck Novartis Noven Ortho Biotech Ortho-McNeil Pfizer Procter & Gamble Searle Schering Solvay Warrick Wyeth BPO Client Roster

Anuj Sudeora Victor Tayao Contact Information