Perception and Principles of Communication Elements of Communication Reported by: Abigail B. Banaag

Perception It is the process of selecting, organizing, and interpreting these sensory informations into meaningful and coherent picture of the world. It is your interpretation of reality after information is selected, organized and interpreted.

examples

examples

2 forms of Communication Verbal Communication Is all the spoken and written Non-Verbal Communication Is all communication that is not spoken or written

Principles of Communication Completeness – answer all questions that are asked 5W’s: who, what, when, where, why How (announcements, requests orders, or Other informative messages Conciseness - eliminate wordy Expressions Include only relevant informations (stick to the point)

Consideration - bear in mind the target of the message Avoid unnecessary repetition ( unless stressing a point, repetition without reason becomes redundant and boring) Find single word substitute for phrases Ex: along the same lines; at this time; due to the fact that; during the time of the day; for the reason that; from the point of view of; allow me to say; in reply, I wish to say, etc.. Consideration - bear in mind the target of the message Focus on You instead of I and We Show reader benefit and interest Emphasize positive pleasant attitude

Ex: with “you” attitude shows consideration: Congratulations for those who came early to the meeting this morning. Avoid unpleasant words to show consideration: We are closed this time, please be back tomorrow at 10 am. Show reader the benefit or interest: Since you cannot come here as scheduled, we’ll just have to email all the informations.

Concreteness – use specific facts and figures, Choose image building blocks Ex: He is very intelligent and an honor student. John has a GPA of 3.9 in his class, he is the first honor. Clarity – choose short, familiar and conversational words Construct effective sentences and paragraphs Achieve appropriate readability by using formal and informal language Include examples, and illustrations

Ex: familiar words next familiar words after subsequent Home domicile For example e.g. Pay remuneration Invoice statement of payments Courtesy – be sincere, tactful, thoughtful, and appreciative Omit hurtful, irritating, and insulting words Show politeness

Tactless, blunt More Tactful Stupid letter, I cannot understand It is your fault, you did not properly read my letter I cannot understand this letter, can you please explain this to me? Sometimes my wording is not precise, let me rewrite it.

Correctness-use right level of language formal informal Participate Ascertain Utilize interrogate Join Find out Use question

Correctness - check the accuracy of figures, facts, and words Maintain acceptable writing mechanics

Substandard lanuage Standard language Ain’t Can’t hardly Aim to proving Desirous to Stoled Isn’t , aren’t Can hardly Aim to prove Desirous of stolen

Elements of Communication Sources – origin of the message individual, speaker, a child, or something like signal, gesture, or writing Message – idea, thought, or feeling of the source to be communicated translated into verbal or non-verbal symbols or actions

Receiver – recipient individual/s listeners readers viewers Encoding – converting message into words and symbols Channel – medium by which message is communicated

Decoding – analyzing, interpreting in order to have meaning Feedback – ensuring message is understood the same manner the sender meant it

The End Does the falling of the tree in the forest make sound when nobody is there?