LIFE CURATING EXPERTS User Experience Map.

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Presentation transcript:

LIFE CURATING EXPERTS User Experience Map

THE USER NAME: Thomas AGE: 42 PROFESSION: Project Manager KEY CHARACTERISTICS: Thomas is married with two girls. His wife has just passed away. DESCRIPTION. Thomas is thinking about how his little girls will remember their mom.

The Service Thomas does a quick search and finds “Life Curators”, a specialized firm dedicated to helping people plan and protect their legacy and that of their loved ones.

The Initial Interview Thomas has the first interview. The Life Curator and Thomas work together on the vision and the plan. The service fee is aligned and they get to work.

The team A team of experts is assembled to map out herdigital life and conduct interviews. Expert companies such as Everplans.com have partnered and handle compilation and storage a digital archive of important documents and instructions. Other registered writers, designers, legal experts, etc. are brought in to complete the work.

The Process Thomas completed all the checklists and the security experts helped track down all of his wife’s accounts. They are now closed and all the images and information is protected. The creative team has prepared a bio, image archive and an interactive system that will help their daughters find similarities with their mom as they grow up.

The Legacy Thomas is talking with his daughters a few years later, they are teenagers now… They want to follow in her footsteps and work in Engineering. They are just amazed at how they are becoming more like her every day.