Manufacturing Learning Experience

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Presentation transcript:

Manufacturing Learning Experience Paul Normand Principal Content Developer/SME Jay Grossman Principal User Experience Designer

Agenda Introductions The new world of learning experience What we did Did we get it right What else is important to you?

Introductions Name Company Title / Position Autodesk Products Used

The New World of Learning Experience

WikiHelp retires

Transition from Wiki to the Autodesk Knowledge Network New learning and support environment

Content for the way you work There when you need it Easy to Find/ Easy to Consume Small Bites/ Personal, Fun, & Engaging

We support how you work Home dashboard Consolidated search Interactive tutorial path Learning path UI control for offline online Improved access to Help

Inventor Home: Your own personal dashboard

Interactive Tutorial Path Guides you through learning the basics

Interactive Tutorial Enhancements Used survey data to target improvements 12 new tutorials with complete end to end workflow Progress tracking Improved authoring process

Autodesk Knowledge Network Learning Path Access from the Help menu Enables visual exploration Would you want ability to customize this for your learning needs?

Team Web (what is it?)

New UI control for Online / Offline

Chronicle An easy and intuitive tool to record and share a video tutorial with richly-detailed information about the features used Inventor Labs release http://labs.autodesk.com/utilities/chronicle

Did we hit the mark?

If we could give you ONE thing to improve learning, what would that be?

Of everything we discussed today….. What will be most useful? What does it solve for you?

Action for you – we listen! We need your feedback Share your ideas of how to improve Inventor with the Development team http://forums.autodesk.com/t5/Inventor-IdeaStation/idb-p/v1232 Survey – draw from AutoCAD survey questions??? – See email sent by Jeanie – Oct 30th Paul keep some of the questions during … WHAT ELSE Print attendee list – email address? Check them in, can we contact? Innovation discussion – what is the best learning system you have worked with Get feedback on – is this enough for your new users need – is this what you expect from autodesk – what is the key info we want to come away with Do you like what you are seeing here (Paul will do live demo – get their impressions 0 Let’s focus on improvements to tutorials What is key to ask this group? – ITs provide key workflows, send us ideas for new tutorials, beyond the novice what would you like to see In what situation would you be compelled to share internally or externally ie via a Chronicle, what are road blocks to sharing4 Andy wants us to come back with Quotes wrt what they are seeing – Add slide for Learning Path

next year will be helpful to have regular conversations Conduct some usability sessions with them - deeper dive/concentrated sessions The What’s Cool Series (extras Freeform IT, more for other topics: Add page for LM Start with: If we could give you ONE thing, what would that be from a learning perspective End with If we could give you ONE thing, what would that be from a learning perspective 11/15 11/29 AI dates make sure stuff there in time Send out list of names of those registered