Transfer Student Ecosystem at the University of Cincinnati Fostering a Transfer Student Ecosystem at the University of Cincinnati Kaci Kortis, Asst. Director for Advising Renee Rivers, Sr. Academic Advisor Center for Pathways Advising and Student Success NACADA National Conference St. Louis, Missouri, October 2017 Please download our Transfer App (if you like)

Our beautiful campus: 194 acres, 86 buildings, 13 parking garages

Agenda Identifying the need for Transfer Services Garnering support from University Administration Building a mission, and fostering relationships with campus partners Developing innovative programming for students

Identifying the Needs of Transfer Students Decentralized advising model Students referred to colleges for advising, without the ability to meet demand Students frequently shuffled to the Center for Exploratory Studies for assistance (only university-wide mission at UC) No consistent orientation or advising to campus

Garnering Support from University Administration Spring 2015 – Development of Advising Strategic Plan (Complete College Ohio) Support from Provost and EM Funding of strategic plan 10 advisors One Early Alert Coordinator Advisor Training and Professional Development Program Coordinator Top priority – Transfer Students Data on major-changing, volume of new transfer students, and non-matriculated populations Center created to best maximize resources (biggest bang for the buck)

Center for Pathways Advising & Student Success Transfer Advising Transition Advising Major Change Advising Non-Matriculated Advising Oversight of Starfish Connect and Early Alert Advisor Training, Professional Development, Online Resources, and Assessment

Pathways Advising Advising, not admissions Fostering a consistent transfer/transition friendly ecosystem at UC Help for students who fall in the cracks One Stop Advising Center (triage) Help students make connections

Pathways Advising Transfer Students Prospective students, referred from One Stop (financial aid), Admissions, or other departments Advising questions about credit applicability Assistance with Transferology (transfer credit evaluation website) Explain resources at UC (Catalyst (SIS), Blackboard, etc) Programming Personalized referrals to advising resources

Pathways Advising Transition Students Transition Advisors housed at Regional Campuses Assist with Regional Campuses for prospective transitioning students Resource for Regional Campus students taking classes on Clifton (main) campus Act as the ‘landing pad’ as students make the transition; help them find resources and answer basic questions Partnerships and collaborations Programming Blue Ash Clifton Clermont

Pathways Advising Major Changers CPASS or EXPL?  All major changers start with us, unless truly openly exploring. Provide an outline of the curriculum (show a What-If report) and talk about the requirements to get in to this college. Walk through application process to new college Partnership with the Center for Exploratory Studies

Pathways Advising Non-Matriculated Students Primary Advisors Navigating campus Catalyst, registering for classes, finding resources, etc. Proposed events and programs for non- matriculated students; both in-person and online Blackboard organization Senior Audits

Pathways Advising Additional Responsibilities Triage – add/drop classes, fill out forms (add/drop, grade change, change of college form, etc.) Shuffled students – unsure where to go Walk-in and Appointments welcome! Central Location – University Pavilion, 556-9000 www.uc.edu/transfer

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Programming Specific to Transfers Pathways Advising Welcome Day In-Person Welcome Day for transfer students Full day and Mini Days About 300 attendees since Fall 2016 Overwhelmingly positive feedback Online Orientation (Transfer Guide) Transfer Workshops each week Planned Student Organizations Transfer Ambassadors Tau Sigma Cincinnati Pathways Scholars Program

Transfer Guide (Online Orientation)

Email Communication

Transfer App Powered by Guidebook Free download for prospective and current students. Mobile resource supplementing info from orientation Push capability Update on the go Survey

Transfer App (Welcome and Menu Navigation)

Transfer App (Prospective Students)

Transfer App (Resources)

Transfer App

Starfish Connect Connect (Appointment Scheduling) Most advising offices now online Raise your hand feature Check-In Kiosk Success Networks Early Alert (faculty / students / advisors) Raised over 23,000 tracking items 16,023 flags, 7,055 kudos

Advisor Training & Professional Development Advisor Training & Development Advisory Board Online Advisor Training for Advisors complete Learning Outcomes, Advising Syllabus, Program Development, Assessment Webinars, Q&A Sessions, One Stop, Financial Aid, Advising Special Populations Development of Online Orientation Modules Advising Portal

Student Testimonials “I most enjoyed the tour of campus. It helped to see a visual of the campus in person and to get a feel for where all my classes and parking will be.” “I really liked how I wasn't the only student transferring. I was worried that there wouldn't be a lot of students in my shoes.” “The welcome day was great! Before the welcome day I only had taken one class at main campus but I really didn't know the campus that well. But after the welcome day I feel like I know the campus very now and will have no troubles come the first day. Thank you for this program and I hope that it continues for future bearcat students.” “The opportunity to meet other students who transferred like me, which made making friends so simple since we all already had something in common.” “I had questions about parking, tuition payment plans, blackboard and some other things and without having to ask them, they were answered by either the staff or by the resource guide.” “I felt like this really helped me out and made me feel like a Bearcat before I started my Fall semester!”

Please complete the session evaluation Please complete the session evaluation. Your feedback will help us continue to offer high quality presentations. Thank you! www.uc.edu/pathways 513-556-9000 Kaci.kortis@uc.edu Renee.rivers@uc.edu #NACADA2017