Promoting Effective Teamwork in Healthcare Teams hold the key to improve value, quality, & safety of healthcare Mitchell et al. (2012) How team support from the organization, personal values & core principles of high-performing teams are important to effective team-based care Medves et al. (2010) Breaking down silos in healthcare will evolve into collaborative plans of care showing significant changes in knowledge, practice & economic outcomes

Changing Landscape From…. To…. Provider Centric Consumer Centric Episodic Care Continuous Care Inpatient Care Ambulatory/Home Disease Treatment Wellness/Prevention Variation in Practice CareBundles/Guidelines Paper Based Digital Access Limited Information Transparency Passive Patient Informed Consent Government as a payer Government primary payer

High-Functioning Teams & Team-Based Healthcare is the Future Patient-centered Combined skill & knowledge of caregivers Increased motivation & creativity Improved Communication Tracking of patient/family satisfaction & outcomes High-quality, Safe, Patient Care

Recommendations Stay the course Continue the journey of patient-centered care Continue Process Improvement Teams, Lean, Six Sigma and work with Black Belts Invest necessary time to implement change Celebrate the successes!

The End!