Lamorinda Community Emergency Response Team 01/01/2017 Lamorinda Community Emergency Response Team Unit 6: CERT Organization Released: 1 January 2017 Lamorinda CERT

Community Emergency Response Team Personal safety is ALWAYS the number one priority Work as a team Wear personal protective equipment…gloves, helmet, goggles, N95 mask and boots The CERT goal is to do the Greatest Good for the Greatest Number Hope for the best but plan for the worst Visual 6.1 Lamorinda CERT

Purpose of On-Scene Management Maintain physical safety of disaster workers Maintain mental well being of disaster workers Provide clear leadership and organizational structure Improve effectiveness of rescue efforts Visual 6.2 Lamorinda CERT

Need for CERT Organization Incident Command System provides: Well-defined management structure Manageable span of control Common terminology Effective communication Consolidated action plans Comprehensive resource management Accountability Visual 6.3 Lamorinda CERT

Objectives of CERT Organization Identify the scope of the incident What is the problem? Determine an overall strategy What can CERT do and will they do it? Deploy resources Who is going to do what? Document actions and results If you didn’t write it down, it didn’t happen Visual 6.4 Lamorinda CERT

CERT and the Incident Command System Provides flexibility of resource management Key Concepts: Unity of Command – each CERT reports to only one person Management Span of Control Common Terminology There are 5 major management activities in ICS: Command Operations Planning Logistics Finance / Administration Visual 6.5 Lamorinda CERT

Incident Command System Principles of ICS are: Standardization Command is established with transfer process Chain of command is established with unity of command Unified command is available Management by Objectives Modular Organization with Span of Control Facilities and Resources are standardized Communications / Information Management Accountability Visual 6.6 Lamorinda CERT

ICS Management SPAN OF CONTROL Between 3 and 7 team members Optimally does not exceed 5 team members Visual 6.7 Lamorinda CERT

ICS Equivalent in Business President Public Relations Legal CFO Manufacturing Research & Development Sales Human Resources Inventory Finance / Administration Basic Business Structure Visual 6.8 Lamorinda CERT

Business to Disaster Conversion Incident Commander Public Relations Legal CFO Manufacturing Research & Development Sales Human Resources Inventory Finance / Administration Visual 6.9 Lamorinda CERT

Business to Disaster Conversion Incident Commander Public Information Officer Legal CFO Manufacturing Research & Development Sales Human Resources Inventory Finance / Administration Visual 6.10 Lamorinda CERT

Business to Disaster Conversion Incident Commander Public Information Officer Legal Safety Officer Manufacturing Research & Development Sales Human Resources Inventory Finance / Administration Visual 6.11 Lamorinda CERT

Business to Disaster Conversion Incident Commander Public Information Officer Liaison Officer Safety Officer Manufacturing Research & Development Sales Human Resources Inventory Finance / Administration Visual 6.12 Lamorinda CERT

Business to Disaster Conversion Incident Commander Public Information Officer Liaison Officer Safety Officer Operations Research & Development Sales Human Resources Inventory Finance / Administration Visual 6.13 Lamorinda CERT

Business to Disaster Conversion Incident Commander Public Information Officer Liaison Officer Safety Officer Operations Planning Sales Human Resources Inventory Finance / Administration Visual 6.14 Lamorinda CERT

Business to Disaster Conversion Incident Commander Public Information Officer Liaison Officer Safety Officer Operations Planning Sales Human Resources Inventory Finance / Administration Visual 6.15 Lamorinda CERT

Business to Disaster Conversion Incident Commander Public Information Officer Liaison Officer Safety Officer Operations Planning Logistics Finance / Administration Visual 6.16 Lamorinda CERT

Business to Disaster Conversion Incident Commander Public Information Officer Liaison Officer Safety Officer Operations Planning Logistics Finance / Administration Basic ICS Structure Visual 6.17 Lamorinda CERT

ICS Structure General Staff Command Staff Visual 6.18 Lamorinda CERT

CERTs in Large ICS Structure General Staff Command Staff CERT? CERT? CERT? Visual 6.19 Lamorinda CERT

CERT and ICS CERT CERT ICS Structure Team Leader (Incident Commander) Safety Officer Public Information Officer Operations Planning Logistics Finance / Administration CERT ICS Structure Visual 6.20 Lamorinda CERT

CERT Structure CERT Leader: Normally assumed by the first person on scene Position may be transferred when a more qualified person arrives Command Post location is established by the CERT Leader for command and control of the incident. Locate near but out of the disaster scene. CERT Leader may appoint Operations, Planning, Logistics, Safety Officer, etc. as incident expands A CERT incident may be of any size CERT may be integrated into a larger ICS structure Visual 6.21 Lamorinda CERT

CERT Command and Control CERT Team Leader: “What to do” The Incident Commander (IC) Operations: “How to do it” Manages the teams in the field Planning / Intelligence: “What’s going on” Collects and displays information, makes incident plans Logistics: “How to support it” Manages resources, supplies and equipment Administration: “What gets recorded” Collects, compiles and stores documentation Visual 6.22 Lamorinda CERT

CERT Team Leader Incident Commander unless part of larger ICS structure Has overall responsibility for all CERT actions Establishes the Command Post Sets objectives and priorities Assigns personnel as needed Ensures coordination of staff actions and activities Communicates with higher authorities (police, fire, EMS, EOC, etc.) Visual 6.23 Lamorinda CERT

CERT Safety Officer Safety Officer's role is to develop and recommend measures to the Incident Commander for assuring personnel health and safety and to assess and/or anticipate hazardous and unsafe situations. Develops the Site Safety Plan, reviews the Incident Action Plan for safety implications, and provides timely, complete, specific, and accurate assessment of hazards and required controls. Can halt any operation at any time for safety concerns. Visual 6.24 Lamorinda CERT

Dealing with the Media Refer media inquiries to CERT Team Leader / IC / PIO Do not let media interfere with CERT goals Do not divulge any sensitive information Visual 6.25 Lamorinda CERT

CERT Operations Section Medical Group Leader Transportation Team Treatment Teams Morgue Team Supply Teams Search & Rescue S&R Team A S&R Team B S&R Team C X Team A Team B Team C Visual 6.26 Lamorinda CERT

ICS - Operations OPERATIONS Section Develops the operational tactics Develops the section organizational structure Conducts tactical operations to carry out the plan Directs all deployed resources Visual 6.27 Lamorinda CERT

ICS – Planning / Intelligence PLANS Section Collects and evaluates information Validates information into intelligence Develops the action plan to accomplish the objectives defined for the event Maintains resource status on all personnel and equipment during the event Maintains incident documentation Visual 6.28 Lamorinda CERT

ICS - Logistics LOGS Section Provides resources and all other services needed to support the incident Personnel Food Communications Facilities Transportation, etc. Visual 6.29 Lamorinda CERT

ICS – Finance / Administration ADMIN Section Responsible for costs related to incident Provides accounting, procurement, time recording and cost analysis Volunteer time is used for Federal matching dollars and tracking is very important. The value in California is $27.59 per hour in 2016. Visual 6.30 Lamorinda CERT

CERT Response CERTs: Take care of themselves, their family and their home With a scribe, survey the neighborhood for injured victims and property damage using a Rapid Needs Assessment form Report the neighborhood status to CERT Command or the city EOC Wait for a mobilization order Do the greatest good for the greatest number without placing CERT members in harms way Visual 6.31 Lamorinda CERT

CERT Response Organizing is key! Don’t get caught up in the “ICS Rules” Know the concepts and make it work for you Use only those positions that make sense in the given incident You will “play how you’ve practiced” Practice by using ICS for routine events (neighborhood parties, weddings, etc.) Know your resources Maintain situational awareness Visual 6.32 Lamorinda CERT

CERT Mobilization CERT Mobilization (When, Where & How) Refer to the Lamorinda CERT Call-out Policy in your Green Folder and on the website When you self-deploy in your neighborhood, you are doing so at your own risk as a Good Samaritan. In conjunction with the cities and Moraga-Orinda Fire District, Lamorinda CERT will develop and communicate an organization plan for each specific incident Communications must be organized, efficient and effective ICS was developed to assist in the management of incidents of all sizes – USE IT! Visual 6.33 Lamorinda CERT

CERT Documentation CERT Documentation is very important Under CERT, each level of authority is responsible for documentation CERT Leader (Incident Commander) Command Staff Officers (Safety, PIO, etc.) General Staff Section Chief (Ops, Plans, Logs, Admin) Branch Director (Area or Function branches) Team Leader (Search Team 1, Medical Team 4, etc.) Individual CERT member You will always be in a team of at least two. Make one a scribe to record everything you find. Visual 6.34 Lamorinda CERT

Rapid Needs Assessment Form Lamorinda has a Rapid Needs Assessment (RNA) Form in use by Police, Fire and CERT The RNA form is designed to record what is found in each neighborhood It is recommended that the form be pre-filled with street addresses in your area to aid in the complete and swift assessment of the entire neighborhood. Visual 6.35 Lamorinda CERT

Pre-filled RNA Form Visual 6.36 Lamorinda CERT

CERT Forms Standard ICS forms are used The “Universal Form” is a blank sheet of paper Forms are available for download at the Lamorinda CERT website: http://lamorindacert.org/resources/cert-forms/ Forms that should be in every CERT’s backpack include: Rapid Needs Assessment Head-to-Toe Assessment General Message Victim Treatment Area Visual 6.37 Lamorinda CERT

In the End, Calm Heads Prevail! Visual 6.38 Lamorinda CERT