Empowering your current telecommunications solution VLA Bridge Empowering your current telecommunications solution

Overview Capable of serving large amounts of simultaneous voice/fax channels in analog and digital environments. Dynamic architecture allows for multiple features to be supported on one server to meet the clients exact needs. Compatible with almost all corporate phone systems / PBX’s / call centers. VLA Bridge is configured from the ground up to allow for a cost effective solution. VLA Bridge goes through rigorous testing before delivery. Customized graphic user interfaces can be added to the solution to enhance control/monitoring of the VLA Bridge.

VLA Bridge vs. new phone solution No need to replace current equipment. No need for training. Low installation costs. Additional features can be added at any time. MDLsolutions partners with vendors that keep current with bleeding edge telecommunications technology. New phone solution Costly replacement of all phones and primary unit. Training for all employees on new phone system and features. Installation/configuration of all phones. Phone system can be become outdated, or not have desired feature/s available.

VLA Bridge implementation example

VLA Bridge as a stand alone Media Server

Some VLA Bridge features Call control Custom call routing Conferencing Call monitoring/recording Voice recognition Tone detection/custom Text to speech Database connectivity Faxing (email/web) Live speaker detection VoIP (SIP) Gateway Third party ASR/TTS integration E1/T1 network interfaces Network protocol interface

VLA Bridge Installation/Support Installation and testing completed in one day. Unlimited support is provided for the initial 60 days. After the first 60 days, 20 additional hours of support is provided. Additional post support can be purchased. Support is provided in 3 tiers. Telecommunications hardware is warranteed for 3 years Server hardware is warranteed for 2 years

VLA Bridge Questions?