What we’ll cover: Appropriate Relationships Definition of Safeguarding What is a vulnerable adult? In case of a concern Safeguarding Report Form Hi! Welcome to our safeguarding vulnerable adults training. These slides cover the main information on safeguarding and also point you in the right direction for further information. As well as watching these slides you should also make yourself familiar with the Safeguarding Policy, that you can find a link for at the end of this video.

Appropriate Relationships Title Appropriate Relationships Personal contact details Phone number Address Facebook Twitter Header Before we cover safeguarding and how to report concerns, we’re first going to look at some guidelines around communication and practice with vulnerable adults. You should always work with other volunteers, don’t be on your own with a vulnerable adult. Remain approachable and build positive relationships with the people you are volunteering with, but remember the boundaries: Don’t give out any contact details, including phone numbers or addresses. The same goes for social media (facebook,twitter etc), you should never send or accept messages or friend requests. Don’t attend volunteering whilst under the influence of alcohol or drugs. If you have a concern that other volunteers or staff are not following these guidelines, report it to the Students’ Union. 00

Definition of Safeguarding Title Definition of Safeguarding Header Safeguarding is about protecting certain people who may be in vulnerable circumstances. These people may be at risk of abuse or neglect due to the actions (or lack of action) of another person. In these cases, it is vital that public services work together to identify people at risk, and put steps in place to help prevent abuse or neglect. Safeguarding is a term that encompasses the protection of vulnerable adults or children. The government highlight the responsibility of all public services, or those who come into contact with children or vulnerable adults to highlight those at risk and put steps in place to prevent abuse or neglect. As a volunteer working with vulnerable adults it is your responsibility to record any concerns you may have and report them in an accurate and timely manner, more on this later. 00

Who is a vulnerable adult? A vulnerable adult is someone aged 18 or over: Who is, or may be, in need of community services due to age, illness or a mental or physical disability. Who is, or may be, unable to take care of themselves, or unable to protect themselves against significant harm or exploitation. But, who – exactly – are we safeguarding? What makes an adult vulnerable? - In need of community services due to age, illness or ability (be that mental or physical) Unable to take care of themselves of keep themselves safe from harm

Types of Abuse Title Physical Abuse Domestic Violence Sexual Abuse Psychological Abuse Financial or Material Abuse Modern Slavery Discriminatory Abuse Organisational Abuse Header I’m now going to go over a little about the types of abuse and neglect that can happen to a vulnerable adult. This information is in more detail in the Safeguarding Policy, which you can find the link for at the end of this video. You need to take a good look at this as this is where you’ll find a list of common indicators to look out for. Adult abuse is split into a lot of categories however, most of them a pretty straight forward with definitions that are easy to understand. • Physical Abuse – this can involve assault, hitting, slapping, pushing, and misuse of medication restraint or inappropriate physical sanctions. • Domestic Violence and abuse – Including psychological, physical, sexual, financial, emotional abuse; forced marriage, female genital mutilation and so called ‘honour’ based violence. • Sexual abuse – Including rape, indecent exposure, sexual harassment, inappropriate looking or touching, sexual teasing or innuendo, sexual photography, subjection to pornography or witnessing sexual acts • Psychological abuse – Is abuse that harms the emotional and mental wellbeing of a vulnerable adult. It can include emotional abuse, threats of harm or abandonment, deprivation of contact, humiliation, blaming, controlling, intimidation, coercion, harassment, verbal abuse, cyber bullying, isolation or unreasonable and unjustified withdrawal of services or supportive networks. • Financial or material abuse – Includes theft, fraud, internet scamming, and can be connected with wills, property, inheritance or financial transactions, or the misuse of property, possessions or benefits. • Modern slavery encompasses slavery, human trafficking, forced labour, sham marriage and domestic servitude. Traffickers and slave masters use whatever means that have at their disposal to coerce, deceive and force individuals into a life of abuse, servitude and inhumane treatment. • Discriminatory abuse – including hate crime or other forms of harassment, slurs or similar treatment; because of race, gender and gender identity, age, disability, sexual orientation or religion. • Organisational abuse – Including neglect and poor care practise within an institution, such as hospitals, or specific care setting such as a or care home. This may range from one off incidents to on-going ill-treatment. It can be through neglect or poor professional practise as a result of the structure, policies, processes and practises within an organisation. 00

In case of a concern Title Responsibilities Safeguarding is everyone responsibility Recognition Remain aware of the types of abuse children and vulnerable adults might be subjected to. Responding If you made aware of abuse please respond in an appropriate manner that doesn’t upset, shame or judge. Reporting As soon as possible inform the school, partner organisation, project leader. As you must inform the SU. Recording Make an accurate record of how you became aware of the concern and make sure you include as many details as possible. This information will be stored securely at the SU and shared with Social Care Services as necessary. Header So what do you do if you have a concern? We follow the 5 Rs when it comes to Safeguarding. We’ve discussed how safeguarding is everyone’s responsibility and discussed the different types of neglect and abuse. In order to recognise signs of abuse you should take a look at the Safeguarding Policy, the link can be found earlier in this presentation. At the point of a concern arising, especially if it is a disclosure – you should avoid passing judgement, shame or reacting in a way that may upset – you should never ever promise to keep a secret. You must report and record your concerns as soon as possible, and I’ll talk you through this process next. 00

Safeguarding Report Form Title Safeguarding Report Form Where can I find it? https://manchesterstudentsunion.com/volunteering/forms and should also be available from the Project Leader. What do I do with it? •Include the full name, date of birth, address of the individual you are concerned about (if you have access to that information) •Details of the circumstances when the concern arose. •Any direct quotes or other information which could be important. •Time and dates of any interventions that could be relevant Where do I give it in? Hand it in to the Students’ Union or email it on a password protected document to: volunteering.su@manchester.ac.uk as soon as possible. What next? Give us a call on 01612752932 to check we’ve received it. Header Reports are made using the Safeguarding report form. It can be found by following this link. You should give as much information as possible about the individual or individuals the report concerns. Where possible this should include their full name, address and date of birth. You should explain how the concern arose and any direct quotes you remember. You should include in as much detail as possible anything else you think is relevant and important. Hand it in, or email it to us and give us a call to check it has been received. 00

Title Safeguarding Password Protect Open the form in Microsoft Word and complete in line with Volunteer Training.   Once the form is complete, password encrypt the form: The password should be set as AccessAllAreas unless advised otherwise. Attach the form to an email sent with ‘high importance’ to your Volunteer Coordinator at The Students’ Union. Header If you’re emailing, please send it on a password protected document and mark it as ‘high importance’. To password protect the document click: file, info, protect document, encrypt document with password. Please set the password as AccessAllAreas and save the document. Attach the document to your email and hit send. 00

Title Important Websites http://manchesterstudentsunion.com/volunteering/forms http://www.volunteers.manchester.ac.uk/volunteer-community-engagement/advice-and-help-to-volunteer/volunteering-training/ http://manchesterstudentsunion.com/volunteering/forms Thank you for watching this video. We all understand how important safeguarding is, and we hope this training has made you feel more confident about what to do if a concern about the safety, wellbeing or welfare of a vulnerable adult should arise. If you have any questions you can email volunteering.su. The links above is to the Safeguarding policy. The final link is to the University Safeguarding Training Assessment, which is certificated – if you wished to improve your knowledge further. Thanks! 00

Keep in touch Student Action and Manchester RAG volunteering.su@manchester.ac.uk Access All Areas Katie.barnes-2@manchester.ac.uk Societies Marie.harman@manchester.ac.uk