DRAFT PROGRAMME ADVOCACY COURSE DAY 4 SESSION 13 Overview Quiz 8 Review plan How to begin Sound bite 8 SESSION 14 Preventing burnout Course evaluation Evaluation of course
Work-related stress and burnout Symptoms ● Emotional distress ● Anxiety, depression ● Burn-out Emotional exhaustion Depersonalization Personal accomplishment ● Gastrointestinal disorders ● Headache ● Sleeplessness ● Cardiovascular disorders ● Musculoskeletal disorders
Work-related stress and burnout Determinants ● Job and role characteristics Role ambiguity Role conflict Role overload Time pressures Interpersonal conflict Supervisor abuse Exposure to violence and threats Lack of control Quality of support systems ● Organizational characteristics Working shifts Psychological environment Contingency of organizational outcomes ● Personal characteristics Social support Personal expectations Career expectations Personality characteristics Coping strategies