Health Service System Employee Assistance Program A Resource for Employees, Supervisors, Managers, Directors & HR Professionals

EAP Counselors are: Licensed Marriage & Family Therapists Jeff Lintner, CEAP, LMFT License# MFT27326 Jeannette Longtin, MBA, LMFT License# MFT20579 Kathy Knudson, NCC,MAC,LAADC LMFT License# MFT38737 Diverse and extensive experience in the field of counseling, psychotherapy, consulting, coaching and business 40+ years of collective experience with the city

EVERYDAY SUPPORT EAP Orientations for employees or managers 5 minute do-it-yourself EAP’s 15 minutes for employees EAP’s 45 minute EAP101 for management staff - Workshops, seminars & trainings Consultation for employee referrals Referrals for employee needs Please refer to your We’re Here For You handout to best understand the services EAP offers to directors, managers, supervisors, HR professionals. EAP offers workshops, seminars & trainings both bi-annually at the Wellness Center and as requested for work groups. EAP can help you refer employees to EAP and can provide referrals to resources outside EAP as needed – health plans, community and web resources and reading that may be helpful.

Workshops, Trainings & Seminars Managing Stress Effective Communication Dealing with Difficult People @Work Workshop Series Anger Management Time Management CPI Non-Violent Crisis Intervention EAP 101 for Management Staff Managing For Success Workshop Series EAP currently offers these workshops, trainings and seminars. If you are interested in bringing any of these to your work group, please contact EAP. Contact information is on the last slide.

IN TIMES OF TRANSITION, CHANGE & CHALLENGE Consultation & Coaching Needs Assessment Help developing a plan to address the issues at hand Group Facilitation Mediation

Psychological First Aid Critical Incident or Disruptive Event Response IN TIMES OF CRISIS Psychological First Aid Critical Incident or Disruptive Event Response Grief Support Chronic Stress Support Psychological First Aid is the immediate help/caring response to a crisis or disruptive event. For more complete information about this, please consider bringing EAP 101 to your site for managers and supervisors and contact EAP for more information.

TIME USE POLICY FOR EAP SERVICES Employees must use their own time for appointments with EAP Sick leave Floating holiday Vacation CTO Lunch Work time may be used if Employees are referred by a supervisor, manager or HR professional for a mutually agreed upon work-related issue. When attending a @work training, workshop or seminar with management approval. See Time Use Policy – http://myhss.org/downloads/wellness/DHR_Encouraging_Wellness_Activities.pdf

Call for a consultation or appointment Catherine Dodd Wellness Center 1145 Market Street, Suite 100 800-795-2351 or 415-554-0610 Convenient to BART or Muni Civic Center Exit www.myhss.org/well-being/eap Phones are always answered by an EAP counselor.