Mercy: Revolutionizing Perioperative Services Using SAP® Solutions and the Epic EHR System Organization Mercy Headquarters Saint Louis, Missouri Industry Healthcare Products and Services Acute care hospitals, specialty hospitals, clinics, and outpatient facilities; ministry outreach services Employees 40,000 Revenue US$4.3 billion Web Site www.mercy.net Objectives Accelerate analytics, which were not returning results, even when data was preaggregated Provide care that is more cost-effective to more patients Why SAP High-speed performance of SAP® BusinessObjects™ business intelligence solutions and SAP BusinessObjects Explorer® software running on the SAP HANA® platform Queries that can be adjusted and validated in real time Integration with the Epic electronic health record system Resolution Significantly improved data loads to 120,000 rows per second with no additional optimization Expanded self-service data volume availability from weeks to years Enabled opportunity analysis among dynamic physician and procedure combinations to determine initiative priority Future plans Implement a custom-built application pilot with SAP to automate disease risk predictions and outcomes for diabetes and breast cancer Pursue custom application development powered by SAP HANA to deliver more-personalized prescriptive analytics to users >$1.2 million Saved in the first fiscal year on total knee replacement costs per case​ 12% Improvement in block utilization​​ Eliminated Unnecessary processes and costs, such as removing autotransfusion devices without negatively impacting outcomes ​ Reduced ​Complications for patients “In the past, it took weeks or months to deliver key performance metrics. This information is now readily available through dashboards on an information portal that provides visibility into high-level metrics and the capability to drill down to actionable detail.” Betty Jo Rocchio, RN, BSN, CRNA, MS, Vice President of Perioperative Performance Acceleration, Mercy 42257 (15/MM) This content is approved by the customer and may not be altered under any circumstances.